Issues with Premium Accounts - Work in Progress

[Godmode_ON5s 15]

Woohoo!

 

Bravo to the developers and other staff for resolving this issue. I'm sure it took a lot of hard work, a lot of time (~17 hours), and a lot of coffee. Your efforts are greatly appreciated, and you guys deserve a good rest.

not even close but like proximently 11 hours or 10hrs LOL!  :ph34r:

[Admit 0]

I haven't got my pro battle pass. I just got it yesterday and when I went to join a pro battle it said I would have to buy one 

[Mr.Latvian 3,597]

not even close but like proximently 11 hours or 10hrs LOL!  :ph34r:

14 hours

[Mr.Latvian 3,597]

I haven't got my pro battle pass. I just got it yesterday and when I went to join a pro battle it said I would have to buy one

 

  

You should contact tech support.

[fuzzboy_2000 0]

i lost my propass :-(.............. and i want it back

[falcosenna1 8,320]

i lost my propass :-(.............. and i want it back

You should contact tech support.

[Thekillerpenguin 1,731]

not even close but like proximently 11 hours or 10hrs LOL!  :ph34r:

According to Cedric, the programmers started working at 8:00 local time. The issue appears to have been resolved around 12:30 AM local time, so that's overall a little over 16 hours if they were working continuously.

 

In any case, we can agree that their work day was really long. ;)

[marto85 631]

No, Its just for you.

 

 

 

There are around 1k entries for the meme contest.

He flooded the forum with his entries

[Panther756 39]

Server issues to be reported are:

• Tank is created, but does not fully appear
• Boxes are empty hulls, which cannot be taken
• Tanks armour and firepower do not correspomd to real values
• Server reports error and that game has to be re-entered, which also results in a loss of a tank

[Godmode_ON5s 15]

i'm in ninja mask!  :ph34r: ho-JA!

[donaldo9000 1,342]

 

Server issues to be reported are:

• Tank is created, but does not fully appear
• Boxes are empty hulls, which cannot be taken
• Tanks armour and firepower do not correspomd to real values
• Server reports error and that game has to be re-entered, which also results in a loss of a tank

 

Post that here please.

Edited July 11, 2016 by donaldo9000

[Shadow-of_death 683]

Well done to the programmers

[BLASTER872 1,892]

My PRO pass is back! As I bought a new one without knowing my old one disappeared to a glitch, I now have about 5 weeks worth! #IisNoHaxer

[Bydo 20,121]

Guys, if you're experiencing lag, please be patient. This is probably due to the fact that so many people are trying to log into the game at the same time.

this lag issues have been going on for years.. not only that its getting worse these days ... like what happened on the last issue with in the forum.. and now this.. what will it be next time the full system.. this dos not look good for the game.. we understand games have issues but not like this ..

 

Woohoo!

 

Bravo to the developers and other staff for resolving this issue. I'm sure it took a lot of hard work, a lot of time (~17 hours), and a lot of coffee. Your efforts are greatly appreciated, and you guys deserve a good rest.

this is there job .. like i said above lag issues and minor crashing have been going on for some time .. this should not have happened twice in a month .. its starting to look like something bigger is happening on the server or someone has hacked it..

 

we the players would like to get answers on what is going on ...and yes this lady is Roaring over this .. i have waited all day for it ..please someone from tanki dev's explain what is going on...

 

 

i have no intentions of provoking or trying to have others cause issues... all we want is answers to what happened

 

we do appreciate the hard work and time it took to get this issue resolved ..

Edited July 11, 2016 by frozen_heart

[indian_resistance 1]

He is the community manager of the English community. 

so what his job? 

[marto85 631]

To communicate with us and devs

[Qu0x 2]

Lets go!

http://postimg.org/image/bb798oqpz/

[qmg123 0]

:angry:  :angry:

[falcosenna1 8,320]

so what his job? 

I found this on TO wiki: "Community Manager (CM) - a specialist who is constantly in communication with the players, exploring their interests, etc."

 

I don't know what exactly he has to do, but Cedric is indeed communicating with us, asking for our opinions on the matter, announcing new updates on the forum. He is somehow the bridge between players and developers.

[Bydo 20,121]

so what his job? 

this is what i got for you but every company is slightly different and some require other added items ..

 

one part that is missing is that he has to report to many divisions to get issues resolved and also to report back to main offices

to inform what is going on and how it was resolved for future references

and many more that i can't answer only Mr. Cedric can or admin

 

 

 

Community Manager job description

A Community Manager is the face of a company, managing communications in both directions. This digital-savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things.

It’s a Web 2.0 communications role, incorporating online tools and in-person networking to create relationships and ultimately build the company’s brand, both online and off.

While every day as a Community Manager is different, this is what the role’s responsibilities may include:

1. Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels

2. Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

3. Events and event planning – attending industry events in your city (often outside of 9-5 hours) and planning meetups for your community

4. Public relations – (note: some companies may have devoted PR departments so this may not be relevant) managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns

5. Customer relations – the Community Manager is often responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums such as GetSatisfaction pages

6. Communications/marketing strategy – the Community Manager is responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications

7. Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives

8. Business development – Depending on the company and depending on how senior the role is, a Community Manager can also be responsible for business development and sales

 

 

Edited July 11, 2016 by frozen_heart

[Phoenix.Raised 5,992]

I don't know what exactly he has to do, but Cedric is indeed communicating with us, asking for our opinions on the matter, announcing new updates on the forum. He is somehow the bridge between players and developers.

I agree with you. With all due respect for Semyon, Cedric is somehow "closer" to the players. I do not know his contract, nor do I need to know nor I wish to know, but in addition to what you listed in the job description of Community Manager I would also add that he holds our community together.

We are kinda Smurfs and he is Papa Smurf :)

[falcosenna1 8,320]

I agree with you. With all due respect for Semyon, Cedric is somehow "closer" to the players. I do not know his contract, nor do I need to know nor I wish to know, but in addition to what you listed in the job description of Community Manager I would also add that he holds our community together.

We are kinda Smurfs and he is Papa Smurf :)

Completely agreed. 

[Ab0Saif 5]

Thank God its back ONLINE

[Solo_Ricochet 0]

Yo hace 4 horas atrás

Edited July 11, 2016 by Solo_Ricochet

[donaldo9000 1,342]

I agree with you. With all due respect for Semyon, Cedric is somehow "closer" to the players. I do not know his contract, nor do I need to know nor I wish to know, but in addition to what you listed in the job description of Community Manager I would also add that he holds our community together.

We are kinda Smurfs and he is Papa Smurf :)

Yes. Semyon was cool, but Cedric is doing an even better job.