Reports on Bugs and Glitches following server downtime on 11th July 2016

[ghoda69 5]

http://tankionline.com/battle-en.html#/server=RU3&battle=fffffff45df9372e 12/7/2016 @ 5.30pm ist

battle cp ,map: polygon ,8k battle fundand got 0 crystals

ping reached 999 and every was forced to leave the battle.

had  to re enter the game again but it kept loading and loading and loading...finally got kicked due to inactivity .

after re entering also the chat window was not visible +when clicked on battle  corresponding battle was not visible

link to the video

Edited July 12, 2016 by ghoda69

[jamalsutton13 1]

see can you guys fix this its been like this for 4 weeks

[CWolffe 16]

I can't join battle, like it is refusing to load! I don't know what to do, because it is NOT my PC. I can play everything else perfectly fine.

[jamalsutton13 1]

This is tanker: jamalsutton13 I have a problem in my garage all my equipment is loading but not the actual garage tank, this been going on for the past 4 weeks now can you guys and gal's help me please. Thank You for your contortion.

[Maf 32,300]

This is tanker: jamalsutton13 I have a problem in my garage all my equipment is loading but not the actual garage tank, this been going on for the past 4 weeks now can you guys and gal's help me please. Thank You for your contortion.

This isn't a glitch, but an intentional change that developers did to reduce the garage loading time in-battle. See the PM I sent you.

[a7x_Pedro48 13,999]

EN2 is so laggy :lol: :lol: :lol: unplayable.

[Mr.x252 0]

Hi Guys, one of my paint is missing.  This was a new paint I bought just recently with 10000 crystals, which protects from all 15%.  Please restore it.  Thanks

[sid3547 0]

i buy portugal paint and i did not get the suprisses if i will not get then me 10 000 crystals!!!!!!!!!! please give me back

[falcosenna1 8,320]

where is my reward 25 supplies ????

Have you received them by now?

 

my daily mission chain has broken and not got supplies and crystals of buying paints and selecting team in forums give it to me please i want it and i love tanki :wub:  :wub:  :wub:  :wub:  :wub:  :wub:  :wub:

Have you received your rewards by now? As for the broken daily mission chain, they're thinking about solutions. :)

 

My mission progress was returned to the first day of the week.

They're thinking about solutions for the broken daily mission chains.

 

hello

now when I change i.e. from En2 to En3 I have to reinsert nickname and password. Previously this dont happened.

Have you put on 'remember me'?

 

Hi Guys, one of my paint is missing.  This was a new paint I bought just recently with 10000 crystals, which protects from all 15%.  Please restore it.  Thanks

It's normal. It was announced that the paints were going to be removed on 11 July. You'll be or have already been rewarded with the according prizes.

 

i buy portugal paint and i did not get the suprisses if i will not get then me 10 000 crystals!!!!!!!!!! please give me back

Wait a bit longer. If you didn't get them by tomorrow, contact tech support.

 

---

 

I have contacted tech support as my Premium Account was missing. I've got it back now. :)

[LordSerpine 0]

i did find a glitch in the daily missions, it was 10:00 pm eastern time in Michigan U.S.A. and i finished a mission, but instead of adding it onto the completed row of missions (i only had to do two more, this one was one of them) the whole thing seemed to started from the beginning but yet still on number 4, thought to myself "i'll see if it changes tomorrow" well that's today and its still at the beginning, I'm not mad i just wanted to see if this is one of those glitches that was mentioned
~LordSerpine  ^_^  

Edited July 12, 2016 by LordSerpine

[Vitoldas_Gi 9]

i didn't got my 50k... my nickname Vitoldas_Gi

[falcosenna1 8,320]

i didn't got my 50k... my nickname Vitoldas_Gi

Wait a bit longer. It takes some time to send the rewards to all players. If you didn't get it by tomorrow, contact tech support.

[Mr.Latvian 3,597]

I collected my 250 exp on DM format - crystal reward was 1.7k crystals - It did not get added, but decreased my total amount if crystals.... 

So I am down for 3.4k crystals

Any use of contacting Tech Support, if I don't have any proofs that could be showed as screenshots? 

[SuperFlashHacks 64]

http://tankionline.com/battle-en.html#/server=RU3&battle=fffffff45df9372e 12/7/2016 @ 5.30pm ist

battle cp ,map: polygon ,8k battle fundand got 0 crystals

ping reached 999 and every was forced to leave the battle.

had  to re enter the game again but it kept loading and loading and loading...finally got kicked due to inactivity .

after re entering also the chat window was not visible +when clicked on battle  corresponding battle was not visible

link to the video

 

Same thing on mine, I was kicked from the battle by accident, I haven't capture the screenshot because I did not expect this would happen, so I missed the battle fund of a long time battle.

[zainslimshady 474]

Today i bought a "supplies 100 kit" it was worth 17500 crystals. the crystals got deducted but i didnt got any supplies in return. i reported this problem @help@tankionline.com and still waiting to get a reply from them. it feels really bad when something happens to you like that. please fix it asap and off course i want my supplies too

Edited July 12, 2016 by zainslimshady

[a7x_Pedro48 13,999]

Been in Silence in RU3 for 30 minutes (1 hour battle). Then huge lag, all players out.

 

Nice :)

[sharkfire_GTi 1]

hello tankers! If anyone have any problem about the incident that happened yesterday please contact tanki support

[nishDawg 0]

Hello tanki,

 

It is very unfortunate to have a server breakdown. This is a real hard situation for both player and the admin crew.

We are still facing a great deal of problems during the battle. For instance, The battles are being abruptly terminated.

 

Hope you find the best solution and resolve the issue ASAP. 

 

nishDawg

[sharkfire_GTi 1]

zainslimshady please wait for the reply they might have some work so keep patience  :)

[betterwin 2]

i went in my garage and sniper  m1 was equipped i never use it and i lost my pro pass

and i'm missing 20k about i don't know how much im missing just please atleast 

refund me for my pro pass

[F1ASC0 1,705]

I emailed Tanki and I got my pro pass back. :d :d thanks!

[ghoda69 5]

Same thing on mine, I was kicked from the battle by accident, I haven't capture the screenshot because I did not expect this would happen, so I missed the battle fund of a long time battle.

this server lag is costing us our hard earned reward :angry:

[donaldo9000 1,342]

 

i went in my garage and sniper  m1 was equipped i never use it and i lost my pro pass

and i'm missing 20k about i don't know how much im missing just please atleast 

refund me for my pro pass

 

Send an e-mail to help@tankionline.com

[wirelless_superg 0]

WHERE ARE MY  MIL 97 CRYSTALS

[65740192 27]

Hello MR Tanki

When i click the battle cog and ask you to remember no mouse control you dont remember. I forget to do full screen so when i try to do click the square box full screen thingy. My gun goes all whizzy about.

 

I badly need help to shoot the bullets straight without the mouse and kill bad tanks so my team dont call me noobi.

Do hope you can fix this small problem for me. thankyou Tanki