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I didnt get my Euro rewards!


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Hi idk if it happened for anyone else but i went for germany so i had to get 15k crystals and 25 supplies... when ever i go to my garage it says i have 25 of each supplie... but when i go in battle it doesnt show my supplies. . .  and i never got my crystals either

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You chose Germany via filling form?

 

There were two ways you could choose germany:-

By buying paint-------Reward was 25 supplies     

By chosing it via Google Form--------Reward was 15k crystals.

 

So if you just bought paint you can't get crystals or you just filled form you can't get supplies and the problem of seeing supplies in garage and not in battle you can refer that to help@tankionline.com.

 

If you did both the things and didn't got either of them then also refer to help@tankionline.com

Edited by freeze.11

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Ethanisme,Did you read my previous post?

What you did ? Bought paint and didn't got crystals then refer to help@tankionline.com and if you filled Form and didn't got Supplies then refer to help@tankionline.com BUT if is it it vice vera then sorry.

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Yes i did both i went to help@tankionline.com but still nothing

They should reply in 24 hours or sometimes it takes a week, at least that happened to me. If they didn't reply after a week, then try emailing them again.

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Yes i did both i went to help@tankionline.com but still nothing

Hello,

 

Tech support is literally flooded with e-mails and hardworking people there are working as fast as they can. Unfortunately only thing that remains is that you wait a little bit. Be patient please.


Thank you for your understanding

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I got my premium for having France paint, but not 15k crystals from voting for Germany  :mellow:

Football Frenzy — EURO 2016

 

Hello!

Thanks to everyone for participating in this amazing contest / event :)

 

I saw that a couple of you claim that they did not get their "paints related" prizes or their "form related" prizes — please wait some hours and refresh, if nothing comes up still, please contact our Tech Support!

 

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