Tanki support is unhelpful

[ToiletPaperRoll 1,318]

I compared email that i sent to what i received

Sent

 

 

I still didnt receive my EURO 2016‏

 

 

I still didnt receive my EURO 2016

Q W 7/14/16

To: help@tankionline.com

 

Nickname: I-Branko147-I

Problem: i didnt receive my euro 2016 reward from poll, but i received reward from paint (25 supplies)

i picked germany on poll so my reward should be 15000 crystals but i still didnt get them

 

 

Received

 

 

Re: I still didnt receive my EURO 2016‏

 

 

Re: I still didnt receive my EURO 2016

Tanki Online Support 7/16/16 Keep this message at the top of your inbox

To: Q W1

 

Hello.

All supplies have been added to the account on July 12.

 

--

 

Best regards, Customer Service.

Give Us Feedback http://helpdesk.tankionline.com/feedback/9846769/7abe5840eb428ca833a75295f98798a657a6d26b1353ba4848bdf968ec155819

 

I got my crystals on july 17 but i want to see opinion of other people.

Edited July 19, 2016 by ToiletPaperRoll

[Abderrahim12345 35]

They gived you your cry so...?

[Guest]

Tech Support is not unhelpful, you just contacted the wrong "person". If you spent some time reading the Forum, you would have noticed that if you did not get the rewards related to EURO2016 poll you had to send a PM to ME, not to the Tech Support.

 

It is obvious for them not to be able to process your request — they did not administrate such contest, while I did.

[danstar48 18]

Solved MoD please Close 

[ghost-guns 1,486]

Heh, I pm'd the above moderator about this and was accused by HIM of being a liar. Apparently the datebase says I received the crystals, but I never did.

 

Last time I will ever take part in such an event.

[Guest]

Heh, I pm'd the above moderator about this and was accused by HIM of being a liar. Apparently the datebase says I received the crystals, but I never did.

 

Last time I will ever take part in such an event.

Please note that lying and misinforming IS NOT TOLERATED. I already told you so and my colleague did the same. Our system of sending rewards logs all the crystals transfers from and to accounts, so we have logs showing that you indeed got such crystals.

 

Instead of spreading false information, you should be more careful about your facts, sorry.

[eminem9870 605]

Oh damn, he roasted you boi

[danstar48 18]

CLOSED !! SOLVED !! The boy is providing false information and misleading innocent players

[eminem9870 605]

Impersonating being a mod can get you banned.

[DESTROYER_13 1,019]

When did anybody impersonate a mod?  :huh:

[ToiletPaperRoll 1,318]

Tech Support is not unhelpful, you just contacted the wrong "person". If you spent some time reading the Forum, you would have noticed that if you did not get the rewards related to EURO2016 poll you had to send a PM to ME, not to the Tech Support.

 

It is obvious for them not to be able to process your request — they did not administrate such contest, while I did.

oh... sorry i wasnt reading about euro 2016 on forum after it was finished... 

[Maf 32,308]

Answered by Issho.

 

Closed.