I lost Crystals:

[Emperior2 112]

Hello, please help me, I just checked my account today and noticed I was 30 000 crystals less or even more! I used to have 282 000 or more yesterday but now I have 252 000! Please help me get my crystal back! I did share my account username and password with a player named Thundy who is master corporal, that I don't know. Thundy pm me, stating that he had the answer of the 100th Tanki Vlog question. I was intereseted and went onto the link he sent me [DELETED], that told me to sign into my account with the website looking like the forum, which I did. But now I realized that link was a fake forum, and that he has my password and username. I checked my account today and saw I bought nothing but still had 30 000 crystals less! Please help me regain all my crystals. I used to have a mininum of 282 000 crystals I think, I could have more. But I know it was less than 285 000.

 

Edited July 25, 2016 by Tareq.Jami
please don't post scam links

[Barra 1,445]

I think that you can't restore those crystals...you can try contacting help@tankionline.com and tell them your story.

You're victim of a scammer actions so im suspicious about the help you might/not get.

[Phoenix.Raised 5,992]

Hello,

 

Some players already had inconvenience with that as you can read here: http://en.tankiforum.com/index.php?showtopic=329471&page=3&do=findComment&comment=5663201

 

Please read what said in the above mentioned topic

---

About solving your issue. Your account has been compromised. Please change your password immediately and contact our Tech support at: help@tankionline.com

 

Also, please refer to this helpful articles for more info:

 

http://help.tankionline.com/topics/2358-what-to-do-if-my-account-has-been-stolen/

http://help.tankionline.com/topics/2365-how-to-protect-your-account-against-phishers-scammers-hackers/

---

Next time, please DON'T be so curious. DON'T open every private message, DON'T go to suspicious links and especially DON'T share your account information and DON'T enter your log in details except on the official pages.

 

Good luck :)

Edited July 25, 2016 by Phoenix.Raised

[lordmostafa 3,821]

Hello,

 

Some players already had inconvenience with that as you can read here: http://en.tankiforum.com/index.php?showtopic=329471&page=3&do=findComment&comment=5663201

 

Please read what said in the above mentioned topic

---

About solving your issue. Your account has been compromised. Please change your password immediately and contact our Tech support at: help@tankionline.com

 

Also, please refer to this helpful articles for more info:

 

http://help.tankionline.com/topics/2358-what-to-do-if-my-account-has-been-stolen/

http://help.tankionline.com/topics/2365-how-to-protect-your-account-against-phishers-scammers-hackers/

---

Next time, please DON'T be so curious. DON'T open every private message, DON'T go to suspicious links and especially DON'T share your account information and DON'T enter your log in details except on the official pages.

 

Good luck :)

Thanks for the answer :) Also, change your password immediately, if you can.

 

Closed.