Changing nickname, impossible :|

[Claudiu 562]

Hi,

Im trying to change my nickname between 2 accounts, Claudiu_Stelist to Claudiu. (both are my accs)

When i submit the form for changing it, tanki reply me with "informations about the account are incorrect" i tried 4 times, once they said payment informations are incorrect, i just  copy paste the purchase details that i receved on my email, when you do a purchase.. 

I don't know which informations are incorrect :/

  Help?

[Phoenix.Raised 5,992]

These are questions to which you need to give the correct answers, in order to change your nickname:

 

1. Your nickname in the game.
2. Have you ever invested real money in the game, if so, specify the dates of payments and state the method of payment (if using SMS, write your phone number).
3. Are you someone's referral? (referrals are players that joined the game by clicking on a banner or a link). If so then enter the nickname of your referrer (the person who invited you to the game).
4. Which e-mail address your account was linked to after the registration?
5. Which serious bans / punishment were on your account?
6. The last time you entered the game (date).
7. Where do you play from (country, region, city)? Please provide a screenshot containing your external IP address from the page http://whatismyipaddress.com and place it on a free image hosting website such as: http://imageshack.us/
8. What is the last hull purchased on your account.
9. What is the last gun purchased on your account?

 

Maybe you gave a wrong answer to one more question. 

Unfortunately, the Forum can not help you with this problem. But only our technical support. Contact them again.

[DESTROYER_13 1,019]

Make sure you answer every single question correctly.

[nezz 261]

I don't know which informations are incorrect :/

 

If you dont know which informations/answers you gave them are wrong who knows? Lol :blink:

[DESTROYER_13 1,019]

If you dont know which informations/answers you gave them are wrong who knows? Lol :blink:

If you are really desperate, try buying a cheap hull/turret and then enter those as the answers, to be sure of those ones.

[i200000 717]

Aaaand make very sure that you send the pic of IP that you used for this account. The most common issue is the IP address.

[Cpt.Mad 21]

Are you still facing the issue?

[CooperO 7,956]

Nicknames changed, so problem solved.

 

Closed.