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I forgot my Password


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First of all, never give anyone ANY information about your account. You should provide such information only to Tech Support (help@tankionline.com).

Secondly, seeing as you have no email connected to your account, you have no other choice but to write to Tech Support. Answer the following questions in the mail. Again, PLEASE DO NOT SHARE personal information with anyone other than Tech Support.

1. What is your nickname?

2. Have you invested real money in the game? If so, please specify the dates and methods of payments (if you used SMS, write your phone number).

3. Are you someone's referral? (referrals are players that joined the game by clicking on a banner or a link) If so, enter the nickname of your referrer (the person who invited you to the game).

4. When did you join Tanki Online? (game, not the forum)

5. Which serious bans / punishments are on your account?

6. When did you last enter the game? (game, not the forum)

7. Where do you play from? (country, region, city)

Please provide a screenshot containing your external IP address from the pagehttp://whatismyipaddress.com and place it on a free image hosting website such as: http://imageshack.us/

8. What is the last hull purchased on your account?

9. What is the last gun purchased on your account?

10. Which email address would you like to bind your account to?

Any other information may help.

Edited by beaku
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how can i send u an email message

You need to have an email account. Log into that email account and compose a mail. Send that mail to help@tankionline.com. The mail should contain answers to the above questions.
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how can i send u an email message

Don't email me, email the address I mentioned. I will not be able to help you with this, only Tech Support can.

 

Btw, if your account was linked to your email address you can use the forgot password option.

 

Oh no beaku and I are typing at the same time

Edited by awesomewarrior1

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You need to have an email account. Log into that email account and compose a mail. Send that mail to help@tankionline.com. The mail should contain answers to the above questions.

thanks beaku ur a lifesaver

Happy Pakistan's independence day

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thanks beaku ur a lifesaver

Happy Pakistan's independence day

Glad I could help. Next time, you can use the Help Site to find solutions to such problems quickly.

Happy independence day to you too. :)

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