Questions & Answers - FAQ - Tanki Online Forum

[Mjro7 2,837]

To see your ignore list how do you type it out? (/blocklist) as above or just /blocklist

just /blocklist 

and to unblock /unblock Nickname

Edited September 14, 2018 by Mjro7

[Dregz001 0]

I join a battle but it's just stuck in Loading screen, How do I fix this?

[aqwzsxedc 699]

This could help if you are using client

If browser, then check this

[Viking4s 10,791]

 

Merged

Ask your question here.

[Viking4s 10,791]

plZ help me i download tanki online 1 loding is seeing and when 1 loding is complete 2 loadind does not seeing only a black page is seeing plz help me i want to play my id help me plz

Please give more details, is it client and did you download it from TO site? Which system do you use (window, mac, ...)?

[Pyre 3,485]

I join a battle but it's just stuck in Loading screen, How do I fix this?

Is this happening regularly or just once? I get this error occasionally, and it helps to close the client and reopen it. If Im fast enough, Im still in the battle.

[Mjro7 2,837]

I join a battle but it's just stuck in Loading screen, How do I fix this?

close the browser and join again but try to be faster like max 2 minute or you will be kicked from the battle.

[Drazox 665]

What should I do if your hacker use you 10 gold boxes that you keep for befofre?

Edited September 16, 2018 by 78190-facebook78

[Mikaelson 664]

What should I do if your hacker use you 10 gold boxes that you keep for befofre?

Hey,

 

There are a few things you can do if this happens. First and foremost, you need to make sure that this does not happen again. I would highly recommend that your account should be linked with an email (if it isn't already) and you should change your password immediately (guides on how one can do this are given below).

 

As for the items used by the hacker, the only thing you can do is contact the tech support and explain your issue. There is no guarantee that the Gold Boxes spent will be returned to your account but one can always hope for the best. A special form is also linked below, to contact the tech support.

 

I really hope your issue gets resolved as soon as possible and something like this does not happen in the future. Like I said, make sure your account is linked with an email and you do not share your password with anyone. 

• How to link an e-mail to my account? ("Click Here")
• How to change my password and/or e-mail? ("Click Here")
• Contact the customer service of "Tanki Online" ("Click Here")

[Drazox 665]

Thank but I need the link of "crystals, supoplies... left to your account"

[Mikaelson 664]

Thank but I need the link of "crystals, supoplies... left to your account"

Hey,

 

Please see these two links:

• I lost crystals/exp/items from my account ("Click Here");
• How to protect your account against phishers, scammers, hackers ("Click Here").

[Drazox 665]

 

Hey,

 

Please see these two links:

• I lost crystals/exp/items from my account ("Click Here")

Yup it's this link Thank

[Pyre 3,485]

What should I do if your hacker use you 10 gold boxes that you keep for befofre?

The only time I ever had a bad experience wuth the help desk was when a hacker dropped 9 of my golds. After reviewing the case, help desk told me "we cannot refund the golds, as they have been dropped in battles". Yeah. Nice. Thats what I said -_- Do what Mik aid, but GL getting them back...

 

The help desk is generally really good. Maybe they were just having a bad day...

[ThirdOnion 4,898]

What should I do if your hacker use you 10 gold boxes that you keep for befofre?

Don't bother with customer service. They will not give you a refund. Be more careful with your account.

[gokuMI6 1,290]

Don't bother with customer service. They will not give you a refund. Be more careful with your account.

On Golds case i think no refund 

but if it is your crystals they re-fund 

[ThirdOnion 4,898]

On Golds case i think no refund 

but if it is your crystals they re-fund 

They can refund crystals because they can take away the equipment you bought using those crystals. With things like supplies that are a one-time consumable, you won't get anything.

[Drazox 665]

The only time I ever had a bad experience wuth the help desk was when a hacker dropped 9 of my golds. After reviewing the case, help desk told me "we cannot refund the golds, as they have been dropped in battles". Yeah. Nice. Thats what I said -_- Do what Mik aid, but GL getting them back...

 

The help desk is generally really good. Maybe they were just having a bad day...

 

Don't bother with customer service. They will not give you a refund. Be more careful with your account.

Ok thank

[Necrose 40]

How can we change clan tag + nickname ?

[Musa 5,352]

How can we change clan tag + nickname ?

Send email to help@tankionline and request them to change your clan name/tag.

 

Note that changing your clan name and/or clan tag is a paid service, and doing so costs 100 000 crystals.

[Seanithen 13]

Hello,

 

Sorry if this was posted before but I could not find it in my search. I was wondering how something is done that I've seen in Tanki quiet often. I apologize if I don't use the correct vernacular but I'll try my best. I was wondering how in Matchmaking Battles, it's possible to activate two or all 3 supplies at once without the drone or an overdrive?

 

I've been playing and I see tanks spawning, staying nebulous and un-hittable, and as soon as they spawn they have either armor+ and damage+, or all three appear. How is this possible? I don't see their drone if they have one and I do have the setting checked to show drone/ other drone. I do see some users with them but not everyone that does this.

[Mikaelson 664]

Hello,

 

Sorry if this was posted before but I could not find it in my search. I was wondering how something is done that I've seen in Tanki quiet often. I apologize if I don't use the correct vernacular but I'll try my best. I was wondering how in Matchmaking Battles, it's possible to activate two or all 3 supplies at once without the drone or an overdrive?

 

I've been playing and I see tanks spawning, staying nebulous and un-hittable, and as soon as they spawn they have either armor+ and damage+, or all three appear. How is this possible? I don't see their drone if they have one and I do have the setting checked to show drone/ other drone. I do see some users with them but not everyone that does this.

Hey Seanithen,

 

I hope all is going well. In Matchmaking battles, activating all three supplies (at once) is not possible. What you described here sounds very much like the drone named "Trooper". When a player spawns, the drone activates Double Damage, Double Armor and Speed Boost for a short time.

 

The Drone itself will not be visible until the drone supply has regenerated (and the player is still alive). Once it has been used (for example, when the player respawns), the drone disappears until of course, it is once again regenerated.

You can, however, use all supplies (at once) in specially created Pro Battles which have the cooldowns turned off (or in Parkour Modes).

 

• Drones ("Click Here")
• Information about Trooper ("Click Here")

[Seanithen 13]

So just like I said, No drones at all on these players. Not active, not once they settle in no drone. I can't be clearer than that

 

 

 

 

Hey Seanithen,

 

I hope all is going well. In Matchmaking battles, activating all three supplies (at once) is not possible. What you described here sounds very much like the drone named "Trooper". When a player spawns, the drone activates Double Damage, Double Armor and Speed Boost for a short time.

 

The Drone itself will not be visible until the drone supply has regenerated (and the player is still alive). Once it has been used (for example, when the player respawns), the drone disappears until of course, it is once again regenerated.

You can, however, use all supplies (at once) in specially created Pro Battles which have the cooldowns turned off (or in Parkour Modes).

 

• Drones ("Click Here")
• Information about Trooper ("Click Here")

 

[Total_SkiIl 1,983]

So just like I said, No drones at all on these players. Not active, not once they settle in no drone. I can't be clearer than that

as far as I have personally seen, Trooper doesn't shows up even after battery 'regenerates' (or you can say its cooldown ended/refreshed)

Edited September 19, 2018 by Total_SkiIl

[Mikaelson 664]

as far as I have personally seen, Trooper doesn't shows up even after battery 'regenerates' (or you can say its cooldown ended/refreshed)

So just like I said, No drones at all on these players. Not active, not once they settle in no drone. I can't be clearer than that

Hey,

 

I, personally, have this drone. I have used it multiple times and it does its job; activate the 3 supplies when I spawn for a few seconds. Since I also use my own supplies in battles, it is often harder for players to kill me — allowing enough time for my batteries/drone to recharge. Once it does this, my little drone shows next to my tank. Most players die before this happens, resulting in the drone not appearing next to their tank. :)  

[GuidoFawkes 2,361]

quiet often my topics/posts dissaper and then appear over and over again... like they dissapear from the topic, section and even my profile and then appear back again.... is this because of bugs or is it mods being indecisive?