Questions & Answers - FAQ - Tanki Online Forum

[Mikaelson 664]

I need help. on the 2018-10-28 day someone hacked into my account and spent 77k crystals. now i have 142k but i need 77k so i can buy a kit. I have emailed tanki and they say i bought it. They can check the logs 10-28 day. they will see that i didnt buy it. Please guys i need help. this is what they email me back everytime. CLICK help me please.

Hey,

 

As much as I'm sure everyone here would love to help you, I'm afraid we cannot; the administration, moderators nor any of the other players can. Your only hope was and is the help desk, who have denied your request. The logs must have shown enough proof to indicate that the account was not hacked and therefore a refund of crystals was not applicable in this case. 

 

I would highly recommend you to secure your account to the best of your ability, adding a strong password and verifying it with a valid email address, to avoid such circumstances to occur again. I wish you the best of luck and hope you are able to earn back those lost crystals. :)

• Account Security — ("Click Here");
• Protecting Your Account — ("Click Here"). 

[Destrod 2,634]

Hi, sorry I saw your edit only now. If I put 9 mines (max MU) and got killed, those 9 mines survive right? Now after respawn I start to place other mines, the olders disappear to maintain the maximum number or can I place another set of them?

The maximum number of mines you can keep during the game will remain the same, whether you've just respawned or are in the middle of battle. If you try to place a mine after respawning and you already have surviving mines from your previous destruction, an old mine will instantly disappear to balance out the new mine placed.

[Eithern 412]

The maximum number of mines you can keep during the game will remain the same, whether you've just respawned or are in the middle of battle. If you try to place a mine after respawning and you already have surviving mines from your previous destruction, an old mine will instantly disappear to balance out the new mine placed.

Ok thank you! Maybe I'll buy it, 8 mines sounds interesting :P

[wolverine848 13,097]

The maximum number of mines you can keep during the game will remain the same, whether you've just respawned or are in the middle of battle. If you try to place a mine after respawning and you already have surviving mines from your previous destruction, an old mine will instantly disappear to balance out the new mine placed.

Drone or no drone... there's a maximum number of mines a player can lay?  (doubt I've ever lived long enough to place > 8 mines)

[Pyre 3,485]

Drone or no drone... there's a maximum number of mines a player can lay?  (doubt I've ever lived long enough to place > 8 mines)

I doubt it. Maybe if you used a million the servers would melt or something, but I dont think there is a set limit.

[wolverine848 13,097]

I doubt it. Maybe if you used a million the servers would melt or something, but I dont think there is a set limit.

OK - then why would what MAF Destrod say above apply?

 

Why would some mines disappear if more were placed?  The placer is obviously alive so... the drone limit should only kick in if that player gets killed again.

Edited November 9, 2018 by wolverine848

[splitterpoint 10,986]

Where can I discuss battle modes?

[aqwzsxedc 699]

Where can I discuss battle modes?

You can ask Battle moderators in here

[Pyre 3,485]

Where can I discuss battle modes?

There used to be a topic, but it was archived. You could create a new one, or ask a mod to move it out of the archive.

[SageoftheSixPaths 215]

When will the new overdrives be released? They said it will be released shortly after Halloween and its already been 9 days since. It's not mentioned in the recent vlogs either. Please answer me.

[Ninja 10,468]

When will the new overdrives be released? They said it will be released shortly after Halloween and its already been 9 days since. It's not mentioned in the recent vlogs either. Please answer me.

According to the latest Vlog the release has been postponed till next week.

[GuidoFawkes 2,361]

i cannot cause burning when i use high pressure pump on firebird? is this a bug or an unnanounced feature?

[AndriusLT 2]

The maximum number of mines you can keep during the game will remain the same, whether you've just respawned or are in the middle of battle. If you try to place a mine after respawning and you already have surviving mines from your previous destruction, an old mine will instantly disappear to balance out the new mine placed.

yeah i putted on  a hard password and changed my gmail I have already earned x2 what i lost but i still need it but eh i guess thats how it is

[Eithern 412]

I've a question... why tanki sucks this much? I mean... average waiting time is infinite (here is my normal day on tanki: log in -> press play -> wait 30-40 seconds -> nothing happen, close and press play again-> wait 2 minutes and 30 seconds -> nothing happen, close and press play again -> after 50 seconds the game finally starts). But the worst part comes now, because EVERY battle the system chooses for me is not balanced at all! You may think: the system is random, sometimes you are in a nice team sometimes you ends in a bad one... but NO! How the **** is possible than in a serie of 8 battles I was put in the losing team every time??? The only answer that came in my mind is I'm so pro that the system thinks I can help a team of newbies -.-
I just quit after one full hour where I didn't played in a decent team neither one time! All the battles were unbalanced like ****, what can I do against a team full of druggers that evidently are so weak they need to use supplies continuously, even if they're winning 7-0?
I'll be honest, some years ago I was thinking to buy something just to make a contribution to the devs, but now... I stay here only because I hope some day the game will return fun like it was, but until then they will not even see a penny from me.

[wolverine848 13,097]

I've a question... why tanki sucks this much? I mean... average waiting time is infinite (here is my normal day on tanki: log in -> press play -> wait 30-40 seconds -> nothing happen, close and press play again-> wait 2 minutes and 30 seconds -> nothing happen, close and press play again -> after 50 seconds the game finally starts). But the worst part comes now, because EVERY battle the system chooses for me is not balanced at all! You may think: the system is random, sometimes you are in a nice team sometimes you ends in a bad one... but NO! How the **** is possible than in a serie of 8 battles I was put in the losing team every time??? The only answer that came in my mind is I'm so pro that the system thinks I can help a team of newbies -.-

I just quit after one full hour where I didn't played in a decent team neither one time! All the battles were unbalanced like ****, what can I do against a team full of druggers that evidently are so weak they need to use supplies continuously, even if they're winning 7-0?

I'll be honest, some years ago I was thinking to buy something just to make a contribution to the devs, but now... I stay here only because I hope some day the game will return fun like it was, but until then they will not even see a penny from me.

I'm wondering my Colonel account is always the lowest rank in every battle MM puts me in... Maybe 1 or 2 same rank - everyone else 1-5 ranks higher.

 

And good luck completing that "Finish Top-3 winning team" (x15) weekly mission.  ;)

[Eithern 412]

I'm wondering my Colonel account is always the lowest rank in every battle MM puts me in... Maybe 1 or 2 same rank - everyone else 1-5 ranks higher.

 

And good luck completing that "Finish Top-3 winning team" (x15) weekly mission.  ;)

Me too, but if both teams are high ranks BUT well balanced it's not a problem. The annoying thing is when the enemy team is full of high ranks (and maybe heavy druggers) while your team has too many low ranks.

Another question: can I return an item bought in the garage? I take the mortar alteration for magnum because in the garage description it sounded very cool (allows magnum to shot mines). Shame that it is not true, actually the mines last only 30 seconds but this thing is hidden in a symbol (?) on the wiki page :mellow: I want to return it because it's rather useless for now.

[splitterpoint 10,986]

You can ask Battle moderators in here

Huh?

 

There used to be a topic, but it was archived. You could create a new one, or ask a mod to move it out of the archive.

Thanks, I guess there's none. :D

[wolverine848 13,097]

Me too, but if both teams are high ranks BUT well balanced it's not a problem. The annoying thing is when the enemy team is full of high ranks (and maybe heavy druggers) while your team has too many low ranks.

Another question: can I return an item bought in the garage? I take the mortar alteration for magnum because in the garage description it sounded very cool (allows magnum to shot mines). Shame that it is not true, actually the mines last only 30 seconds but this thing is hidden in a symbol (?) on the wiki page :mellow: I want to return it because it's rather useless for now.

Balance (between teams) is one thing and is definitely needed.

 

But there is still a problem if each side has same amount of players that are 4-5 ranks lower.  Problem is for those lower ranks.

Players have missions to accomplish, and they get magnitudes harder if they are competing against players with much better equipment.

Trying to achieve Top-3 winning team result is way harder for a Colonel playing a bunch of marshals and F. Marshals.

 

I don't believe they will refund crystals due to buyers remorse.

[Eithern 412]

Balance (between teams) is one thing and is definitely needed.

 

But there is still a problem if each side has same amount of players that are 4-5 ranks lower.  Problem is for those lower ranks.

Players have missions to accomplish, and they get magnitudes harder if they are competing against players with much better equipment.

Trying to achieve Top-3 winning team result is way harder for a Colonel playing a bunch of marshals and F. Marshals.

 

I don't believe they will refund crystals due to buyers remorse.

Totally agree. Why do not tanki's staff think about it?

edit: just entered with my alt-account, the "Finish Top-3 winning team" (x15) weekly mission gives only 1 container... are you serious guys?? :blink: maybe I'll finish it for christmas ahah

Edited November 9, 2018 by Eithern

[Walking.Dead 83]

Can I convert my Wasp M3 to Wasp M0? Is it possible by writing to Support.

[Pyre 3,485]

Can I convert my Wasp M3 to Wasp M0? Is it possible by writing to Support.

There was a limited-time option to do that when XTs became skins, but I dont believe its possible anymore. (I mean, tech can probably do it, but they wont.)

[u812ic 1,629]

How many servers are there? Yesterday, I tried to log into the lobby and a message came up that said the server was under maintenance and gave a link to try another server. I clicked on that link and it took me to the lobby. 

 

I have another question:

I was looking at the paints in Wiki. As the instructions say, and as I have done before, you click on the paint you want to view on your tank and that should take you to a page where you can try that paint on. I was using Firefox with tankionline.com permission for popups. I clicked on the paint, saw the preview, clicked again, but nothing happened. I tried several paints, but I can't get my tank to show up. 

Edited November 12, 2018 by u812ic

[SageoftheSixPaths 215]

Can some Helper kindly tell me when the new overdrives will be released? No mention of this in the past 3 vlogs. Please answer me.

[Metacom3 13]

Why is Wasp M0 desirable for parkour?

 

Is this the only thing I should keep m0, or are there other hulls/turrets I should have only m0?

[Ninja 10,468]

Can some Helper kindly tell me when the new overdrives will be released? No mention of this in the past 3 vlogs. Please answer me.

According to the latest V-Log the Overdrives are due next week.

 

Why is Wasp M0 desirable for parkour?

 

Is this the only thing I should keep m0, or are there other hulls/turrets I should have only m0?

Mainly because of the weight. Wasp M4 weighs 2x as much as M0 which makes it much harder to jump. This is usefull in normal battles because it makes your hull more stable but is undesirable for parkour.

 

Keep in mind that this doesn't matter in Parkour Format battles because all hull weights are reset to M0 in Parkour mode.