Profile updates?

[ghostTX 33]

My profile scores have been frozen for several months. I have the exact same kills/death as I had back as far as early June, maybe earlier (didn't check it that often). Even before tanki got rid of the overall ratio my kills/deaths never changed.

 

I've emailed HELP@ several times, with no responses at all. Anyone else have the same issue?

[Maf 32,308]

Moved from game discussion.

 

How long did you wait between emailing Help? If you wrote to them once a day or even once every few hours, then it's likely that by emailing them over and over you put your request at the back of the list every time, so tech support simply never got to it. They never just ignore emails.

[dan146_tanker 770]

Question: What's a profile update and how do you update your profile?

[falcosenna1 8,320]

Question: What's a profile update and how do you update your profile?

Your profile (in ratings) updates automatically. 

Edited September 6, 2016 by falcosenna1

[Maf 32,308]

Question: What's a profile update and how do you update your profile?

You don't update it - it updates itself. OP is talking about the numbers you see in your game profile such as D/L, kills and deaths, hours played, etc.

[dan146_tanker 770]

You don't update it - it updates itself. OP is talking about the numbers you see in your game profile such as D/L, kills and deaths, hours played, etc.

 

Your profile (in ratings) updates automatically. 

I was talking about forum Profiles :D

[Cpt.Mad 21]

I was talking about forum Profiles :D

You cannot set birthday for example on your forum profile.

[Maf 32,308]

I was talking about forum Profiles :D

Well I don't know why you're talking about forum profiles, because OP's idea is about game profiles.

[dan146_tanker 770]

You cannot set birthday for example on your forum profile.

What can you do?

[dan146_tanker 770]

Well I don't know why you're talking about forum profiles, because OP's idea is about game profiles.

lol so I'm in the wrong topic....

[ghostTX 33]

I've emailed 4 times over the last two months, so several weeks inbetween. And it does not update, ever. I have the exact same number or kills, deaths, and average as I had in the last week of May. As a gizmo I don't have a lot to play for, so I decided to try and raise my D/L to over 3.0 - it's been 2.74 exactly for almost 4 months. No updates, ever.  I've signed out and in several times, took two weeks off - still no change. 

 

For those that have never checked your profile (which is really odd), click on your name. You'll see your kills, deaths, and an average. 

[r_Valk8 2,086]

I've emailed 4 times over the last two months, so several weeks inbetween. And it does not update, ever. I have the exact same number or kills, deaths, and average as I had in the last week of May. As a gizmo I don't have a lot to play for, so I decided to try and raise my D/L to over 3.0 - it's been 2.74 exactly for almost 4 months. No updates, ever.  I've signed out and in several times, took two weeks off - still no change. 

 

For those that have never checked your profile (which is really odd), click on your name. You'll see your kills, deaths, and an average. 

Hmm maybe you emailed the wrong tanki support e-mail?

[falcosenna1 8,320]

I was talking about forum Profiles :D

There was a problem on the forum due which profile views did not update, but it has been fixed by now. Your forum profile updates automatically as well.