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Hello everybody, I need your help!


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Today I was trying to buy some tanki premium time and a kit. I put in my grandmothers email address which is linked to this account and I put in all the debit card information. I kept trying to purchase a different kit or pack and I kept on getting this message. An error occurred while processing the payment. Please try again later.  If I could please get a response or some help on why this is happening, thanks. :)

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Hello!

 

I'm sorry to hear about your problem. Since you have tried that form, the best option is to either wait a few hours or fill in this form.

No money has been taken or transactions have been made from me. I just wanna know if its something up with the servers since everything I try to buy says An error occurred while processing the payment. Please try again later. Even with all my correct information.

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There are some expected issues with the payment system. Many payment methods are inaccessible right now and the others are malfunctioning. The technical team is already working on fixing these issues but there is no definitive date when they will be fixed.

Sorry for the inconvenience caused!

Thank you for giving the best answer you can, SHOAIB! I sent a email about it a few hours after this happened and I will even see if I can try again later today buying things! Thanks bunches to everyone who replied.

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Thank you for giving the best answer you can, SHOAIB! I sent a email about it a few hours after this happened and I will even see if I can try again later today buying things! Thanks bunches to everyone who replied.

Answered. The issue is being handled by developers and should be resolved soon.

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