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double crystal card did not work


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how comes i did not get 30k crystals for the crystal i purchased and 8k crystals for the 4k bonus crystals? i had a double crystal card but that did not work

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Also i bought a special sale but I did not get double the amount even though i had a double crystal card

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According to your order details, you did receive the double crystal bonus (19 000 crystals = 15 000 + 4 000) on top of the 15 000 + 4 000 bonus you purchased. If you didn't receive the crystals into your account, please fill out this form.

 

As for the special offer, that doesn't get affected by a double crystal card.

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Maybe providing more information would help then just giving us transaction proof.

Can you not talk because you wouldn't even have a solution to my problem.

 

According to your order details, you did receive the double crystal bonus (19 000 crystals = 15 000 + 4 000) on top of the 15 000 + 4 000 bonus you purchased. If you didn't receive the crystals into your account, please fill out this form.

 

As for the special offer, that doesn't get affected by a double crystal card.

I sent a form via email and the request has been submitted and will be looked at. I may pm or post the response to you after.

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We should just ignore kingbilal7 and let him figure it out by himself.

If you don't have a solution to my problem do not answer simple.

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Can you not talk because you wouldn't even have a solution to my problem.

Then why are you asking us? Also no one can help you if you don't give information properly. You probably took my message in a wrong way as I was not trying to be rude. Also like @railguniz4noobz said, if you're asking us for help and being rude to us, then figure it out yourself.

Edited by I3ANNED

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what more information do you need? I already provided with all the information and you wouldn't even know the solution so just shut up because if you want more information I might aswell give you my bank details and credit card number you thick guy.

Try to figure out a problem when all you got is transaction details which are of no use, so basically all you did was say "I bought crystals but DCC didn't work." .

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