test server problem

[red9401 9]

Hey devs so it is 3:03 on nov 11 and I live in VA USA and I have been trying to go on to the test server for the mass testing of the new battle selection mechanic.  I have been experiencing the issue that the garage takes a very long time to load (1-2 min) and then when it is loaded the garage cannot be seen.  I can only see the chat and the background.  I figured you'd want to know.  I am using a mac running macOS Sierra 10.12.1 on google chromeif you need anything else feel free to ask

[dan146_tanker 770]

Hey devs so it is 3:03 on nov 11 and I live in VA USA and I have been trying to go on to the test server for the mass testing of the new battle selection mechanic.  I have been experiencing the issue that the garage takes a very long time to load (1-2 min) and then when it is loaded the garage cannot be seen.  I can only see the chat and the background.  I figured you'd want to know.  I am using a mac running macOS Sierra 10.12.1 on google chromeif you need anything else feel free to ask

Test server garage loading long.. Well unfortunately this isn't anything new.  Just go offline and wait till 1k people go offline than come back. Hopefully it will work in a while but its a usually problem.

[red9401 9]

Test server garage loading long.. Well unfortunately this isn't anything new.  Just go offline and wait till 1k people go offline than come back. Hopefully it will work in a while but its a usually problem.

oh yeah I know that it takes a long time to load, what concerns me is that nothing is showing up at all once it does load

[Thekillerpenguin 1,731]

This is a perennial problem with the test servers, since they are, more often than not, overloaded from the sheer influx of players, a problem that doesn't usually occur with the normal servers because they lock players out when the count gets too high. When the new balance update was being tested, it took 15+ minutes for the garage to load, and once it did, the garage was basically unusable because you were unable to equip anything (any spent crystals returned upon a refresh). I waited until the player count dropped, joined from there, and had few problems.

[dan146_tanker 770]

This is a perennial problem with the test servers, since they are, more often than not, overloaded from the sheer influx of players, a problem that doesn't usually occur with the normal servers because they lock players out when the count gets too high. When the new balance update was being tested, it took 15+ minutes for the garage to load, and once it did, the garage was basically unusable because you were unable to equip anything (any spent crystals returned upon a refresh). I waited until the player count dropped, joined from there, and had few problems.

This isn't a one off. As you said its regular. The reason for this is, too many people want to get in the test server and the garage at the same time. Some are stubborn enough to wait hours there. There should be a limit of 1k people on each test server and you shouldn't be allowed to go in the garage more than once.

 

oh yeah I know that it takes a long time to load, what concerns me is that nothing is showing up at all once it does load

That's normal for the test server, nothing to do just wait and come back.

[fordmustang12345 3,910]

Its quite annoying..... normally it loads within a few seconds of when the load bar disappears (yes on test server and in normal server)

[CooperO 7,956]

Moved from "Game Discussion".