Tanki customer service LIED to me!?!?

[Epic_Space_Mango18 592]

So, when I registered for THE GAME when registration opened, it said I already registered but it was my first time on the actual site. I then used the link to get the code in case I didn't get it as an alternative way to get the code but got no code so I messaged the Tanki help desk with my problem and they asked if I had access to another email and I said yes and the told me the code was sent there.

 

I asked why when I have my account linked to my Yahoo email and then they told me it was linked to the other email instead. So, I then went and requested an email change to my yahoo email and when I got a reply...they said that email is active on my account.

 

So, not only did their system malfunction, the LIED to me about my email saying it was the other one. So, whatever people are running the help desk need to be replaced because that is just sad.

 

Now, since this is the second time the system malfunctioned and because they lied to me, I lost my chance in participating in the game and my alteration for my hammer was removed from my account shortly after I bought it.

 

SOMEBODY needs to compensate me for my issues. I demand compensation for all these issues. I will NOT go uncompensated! All I want is my High Capacity Drum alteration back but I guess the help desk is unable to do that even -_-

 

But since they lied, I'd also like to see a good 10,000 crystals be added to my account along with the High Capacity drum alteration.

 

Just sad.

 

Once again, the image I have shared is PROOF that I bought the alteration.

 

Beaku, Cooper0, Mafioso...please dont suggest to contact them -_-

 

Here is their reply, or the lack thereof to my recent comment on my email:

 

 

No reply at all, just a blank message. This shows their guilt and how they messed up. As said in my comment, I will wait no longer. It has been over a WEEK they said they'd fix the problem. Not only that, as said above, they lied to me.

Edited January 7, 2017 by CooperO
E-mail addresses removed from the screenshot.

[Guest]

Could you reupload your screenshot? It's not showing up.

[Epic_Space_Mango18 592]

Could you reupload your screenshot? It's not showing up.

Done

[fordmustang12345 3,910]

Done

still don't see it

[Epic_Space_Mango18 592]

still don't see it

click the link

[Jwimmer 2,835]

click the link

It pulls up something I need to log into. Upload it to imgur and then give us that link.

[fordmustang12345 3,910]

OK now it's working

[Epic_Space_Mango18 592]

OK now it's working

Like the fact I have proof? Something told me to screenshot it :D

[CooperO 7,956]

So, did you receive the code on that other e-mail?

[railguniz4noobz 2,394]

I think they arent helping you because your demanding compensation, you know how much tanki devs hate giving people free stuff.

[Epic_Space_Mango18 592]

So, did you receive the code on that other e-mail?

i did not

[Epic_Space_Mango18 592]

I think they arent helping you because your demanding compensation, you know how much tanki devs hate giving people free stuff.

idc what they hate