Problems with game mods

[DevastationMode 23]

Game mods should read the game chat, talk to players before making a decision out of nowhere. 
Yesterday I was playing a CTF battle on Farm map. At one point two of my team members sent a mult in the other team (cristi12344 - he had m2s, he stood in front of the guy with striker, not letting him shoot at us etc.). I refused to play against a team with a saboteur, because I hate cheaters. I don't care if I lose or win until it's a fair and fun battle. When I decided to stop playing because of this, those two team members who sent the mult in the opponent team voted me. I wanted to wait for a game moderator to come and explain the situation for him. When the mod came even if everything was openly discussed in the game chat, even if it was clear for anyone with two functional brain cells what's going on, he decided to remove me from the battle and ban me for 24 hours without any given chance to explain what's really going on. Basically I got banned for wanting a fair battle. If this is tanki's game policy, then at least let us fair players know, and then we won't waste our time anymore with this game. 
Another issue: I wrote a message about this on facebook, no reply. I wrote to help@tankionline.com, the person who is in charge there is totally lost in space, he/she didn't understand what I was trying to say. I wrote to Yele (the admin for game mods), no reply.
Who can we talk to if something like this happens? 3 channels of communication, all useless. 

Edited February 5, 2017 by DevastationMode

[Bem 521]

I'm sorry to hear that this has happened to you.

 

You said you contacted yele, discuss your problem with her, and she will know how to assist yoi.

Edited February 5, 2017 by Wavy

[CooperO 7,956]

You said you contacted yele, discuss your problem with her, and she will know how to assist yoi.

Answered. As unfortunate it is, apart from the help desk, only the battle moderators administrator, Yele, will be able to help you with this.

 

If you want to ask any other questions or need help about the Game, it's best to use the official Help Site or the Q&A topic on the forum instead of creating a new topic.

 

Closed.