Account Banned Permanently + Paygarden

[shafter9 156]

Hi all,

This is a new account. My old account, jordankiller, has been "blocked permanently" because I "broke the rules" since my Paygarden payments were somehow canceled. See screenshot.

 

I emailed Tanki support repeatedly, and this was the final result. I am disappointed, and am not using paygarden again. However, it seems odd to ban me from playing because of a third-party payment issue.

 

One more weird thing: SOME (not all) of the purchases I have made with paygarden have disappeared from my account profile. For instance, I bought the women's day bundle, and used the crystals to buy a striker m2. The striker m2 is not on my profile anymore. Also, my viking m2/twins m2 I bought have disappeared from my profile, one at a time. I am not sure why they would edit my account if  they intended to never return it.

 

Has anyone else ever had this issue? What happened in the end? Did you ever get your account back?

[railguniz4noobz 2,394]

So now theyre banning people for not buying crystals? Tanki has hit an all time low.
But seriously they thought you were scamming them.

[FailArmyGT 210]

So, u got banned if u used paygarden?

Thats ninth why i will ndver buy something with real money.

[ToiletPaperRoll 1,318]

So now theyre banning people for not buying crystals?

buying*

[jdc20181 213]

Hi all,

This is a new account. My old account, jordankiller, has been "blocked permanently" because I "broke the rules" since my Paygarden payments were somehow canceled. See screenshot.

 

I emailed Tanki support repeatedly, and this was the final result. I am disappointed, and am not using paygarden again. However, it seems odd to ban me from playing because of a third-party payment issue.

 

One more weird thing: SOME (not all) of the purchases I have made with paygarden have disappeared from my account profile. For instance, I bought the women's day bundle, and used the crystals to buy a striker m2. The striker m2 is not on my profile anymore. Also, my viking m2/twins m2 I bought have disappeared from my profile, one at a time. I am not sure why they would edit my account if  they intended to never return it.

 

Has anyone else ever had this issue? What happened in the end? Did you ever get your account back?

PayGarden is a joke. 

 

They take $20 for something that is $10 no joke, unlike open bucks they take the entire card amount. 

 

Don't like it they scam. 

 

Also its impossible for the payment to be cancelled. Once you hit the button there is no going back unless it happened on thier end. 

 

Sorry to hear about you getting banned. Tanki has hit a bad spot of the "Spending Age" its a illness going around among the best games. Especially the older they get the worse it is. 

 

Been playing another game for 5 years, tooka  year break, we got sold to another company it isn't even a game anymore its a lotto, you spin wheels, Kill bosses, spend for items you can't do anything with (to try and win prizes that devalue in a week)

 

Tanki is going to start digging it's grave soon, then from there out you will be seeing the dirt piling on top of it until it finally finishes burying itself. 

[CooperO 7,956]

If something is not in order with the payment you've made and Paygarden cancels your payment for that reason, Tanki will not recieve any payment from you. For that reason your equipment purchases with the crystals you've bought will be reversed.

When a situation like this occurs, it is seen as fraudulent (buying crystals but cancelling the payment, thus keeping the money).

If you think the reason for the cancelled payment was not legit, you should contact the customer support of Paygarden to ask for clarification on why your payment was cancelled. You can contact them here.