Tanki issues/glitches

[taniash 5]

Dear tanki,

I am your very devoted player and I have been playing tanki for the past 4 years.

Lately, after the recent updates, there are a numerous issues and I am going to breakdown it into 2 topics.

1.Sometimes after I join a battle, the loading page re-appears and it take ages to disappear from the screen, so I need to refresh.

2. There are glitch issues, for example, 

- Sometimes I cannot shoot at the enemy team

- Sometimes my turret does not want to rotate 

- Sometimes my tank does not want to move at all

But it all works fine after refreshing the page. 

3. When I visit the garage to change a gun/hull/paint/protection, I click on equip and exit the garage. After exiting the garage, sometimes i find that either the paint/hull/turret/protection has not been changed. So i need to visit the garage again.

4. Awfully laggy  Russian server 1 

 

 I am contacting tanki for genuine help and I will not tolerate it if you try to prove that there is something wrong with my INTERNET connection or my laptop!!!

I have lost numerous battles because of these issues. Sometimes after playing for hours in a particular battle, my team ends up losing because of these issues. 

I dont speak just on my behalf, but I am speaking on behalf of alot of tankers out there facing similar issue and this is just awful!

I currently use Opera browser, and my internet speed is 10Mbps. Windows 8.1. My keyboard and mouse works fine. And my eyesight is completely okay. And i am in my sane mind.

 

 

[BFM 414]

For problems 1 and 2, Press on the Garage, Don't refresh your page, just wait for your garage to load and you will be able to move your tank or/and your turret, and the loading screen will be gone. (for problem 1, openinig your fiendlist is enough).

 

For problem 3, wait 7 seconds at least after changing the paint/turret/hull before leaving the garage.

 

For problem 4, that's normal you can pick up another server.

[taniash 5]

I appreciate your feedback and your suggested solutions. I am sure that will help "for the time being"

 

Facing problems 1, 2 and 3 is way more stressful than just suggesting your solutions. You make it look so easy when it's reaally not! 

When you are in an intense battle, with a team of 2 or 3, you're playing a vital part in the battle. Because of such issues, you end up losing.

My point is, we invest so much of our time and money on tanki and the least we can expect is- a good gaming experience!!

I want more detailed answers, like:

1. What is tanki doing to address such issues?

2. "When" can we expect a positive change? I need to know if this will be sorted out in days/weeks/months? Because this is getting way out hand.

3. Will the affected tanki players be compensated for such loss?

 

Also, referring to problem 3 and your solution to it: You people should consider including 'side note' like "wait 7 seconds at least after changing the paint/turret/hull before leaving the garage"

 

-From: A very angry tanki player.

[Hate 5,582]

1.  It's your connection's problem. Try seeing if any other sites load. If they don't (or load slower than usual), try restarting your router or your WiFi.

• Solution: Go to the garage and back out from the garage and the loading bar should disappear, at least that is what I do and it works fine.

       2) Either:

• Your Turret is too weak,
• The enemy used a repair kit,
• The enemy was too strong, (another possibility is that they have a double armor equipped, you can tell if They do when you can see a shield icon under the username)
• Or your PC lagged, and you actually missed them. (on your screen, it would have looked like a hit)

      3) 

• The problem could be Keyboard Ghosting, though this doesn't entirely explain your situation. If it is Keyboard Ghosting.
• You could try running the game from fixit.tankionline.com I would also recommend attempting to run the game as a separate application through Standalone Flash Player.
• I have encountered keyboard bugs such as these that entirely prevent me from turning my turret in a certain direction. I believe that in my case the problem originated from me changing the keyboard's language too frequently, so that's something else to look out for.

       4) 

• I also faced that same exact problem quite a few times and I found a very good solution to it which works 100% for me.
• I don't normally change Equipment/Hull/Turret and press the equip bottom, but I go to the next section/area and come back to the thing I was trying to equip. For example, I want to change my paint than I change it normally and press the equip bottom than I don't back out from the garage but I go to the next area like protections or any other area you want and come back to the paints than I can see whether I equipped the paint I wanted or not, sometimes it doesn't equip so by doing that it prevents the glitch/bug happening and so far it is working totally fine for me.

        5) RU 1-3 is normally known to be laggy servers but there is a way to reduce the lag till the developers fix them completely: 

• Turn off the volume by clicking the button in the upper right hand corner of your in-game screen.
• Go to settings -> Un-click/disable, "Automatic Graphics Quality" -> Un-click/disable everything that has just appeared.
• Clear your cache.
• Make sure that there are no other Flash programs running, and other web tabs you have open are closed.
• Try running Tanki through standalone Flash.

Let's just hope most of the problems and glitches will be fixed as soon as possible in the near future, meanwhile I guess this is what we as a players have to do to get the most out of this game. 

[taniash 5]

Tanki mods have a very bad habit of relating every issue on tanki to either the player's wifi connection, or firewall, or laptop/keyboard. I would really appreciate it if tanki took some responsibility. 

 

One of the main sources of income on every gaming website is the users of the website. And that makes you accountable to us.

 

Anyway, I appreciate your feedback. Like i said, will help for the time being. 

Thanks!

[Bright_Flash 50]

I appreciate your feedback and your suggested solutions. I am sure that will help "for the time being"

 

Facing problems 1, 2 and 3 is way more stressful than just suggesting your solutions. You make it look so easy when it's reaally not! 

When you are in an intense battle, with a team of 2 or 3, you're playing a vital part in the battle. Because of such issues, you end up losing.

My point is, we invest so much of our time and money on tanki and the least we can expect is- a good gaming experience!!

I want more detailed answers, like:

1. What is tanki doing to address such issues?

2. "When" can we expect a positive change? I need to know if this will be sorted out in days/weeks/months? Because this is getting way out hand.

3. Will the affected tanki players be compensated for such loss?

 

Also, referring to problem 3 and your solution to it: You people should consider including 'side note' like "wait 7 seconds at least after changing the paint/turret/hull before leaving the garage"

 

-From: A very angry tanki player.

I HAVE BEEN FACING THE SAME ISSUES. I HAVE THE SAME QUESTIONS TOO!

[Bright_Flash 50]

 

1.  It's your connection's problem. Try seeing if any other sites load. If they don't (or load slower than usual), try restarting your router or your WiFi.

• Solution: Go to the garage and back out from the garage and the loading bar should disappear, at least that is what I do and it works fine.

       2) Either:

• Your Turret is too weak,
• The enemy used a repair kit,
• The enemy was too strong, (another possibility is that they have a double armor equipped, you can tell if They do when you can see a shield icon under the username)
• Or your PC lagged, and you actually missed them. (on your screen, it would have looked like a hit)

      3) 

• The problem could be Keyboard Ghosting, though this doesn't entirely explain your situation. If it is Keyboard Ghosting.
• You could try running the game from fixit.tankionline.com I would also recommend attempting to run the game as a separate application through Standalone Flash Player.
• I have encountered keyboard bugs such as these that entirely prevent me from turning my turret in a certain direction. I believe that in my case the problem originated from me changing the keyboard's language too frequently, so that's something else to look out for.

       4) 

• I also faced that same exact problem quite a few times and I found a very good solution to it which works 100% for me.
• I don't normally change Equipment/Hull/Turret and press the equip bottom, but I go to the next section/area and come back to the thing I was trying to equip. For example, I want to change my paint than I change it normally and press the equip bottom than I don't back out from the garage but I go to the next area like protections or any other area you want and come back to the paints than I can see whether I equipped the paint I wanted or not, sometimes it doesn't equip so by doing that it prevents the glitch/bug happening and so far it is working totally fine for me.

        5) RU 1-3 is normally known to be laggy servers but there is a way to reduce the lag till the developers fix them completely: 

• Turn off the volume by clicking the button in the upper right hand corner of your in-game screen.
• Go to settings -> Un-click/disable, "Automatic Graphics Quality" -> Un-click/disable everything that has just appeared.
• Clear your cache.
• Make sure that there are no other Flash programs running, and other web tabs you have open are closed.
• Try running Tanki through standalone Flash.

Let's just hope most of the problems and glitches will be fixed as soon as possible in the near future, meanwhile I guess this is what we as a players have to do to get the most out of this game. 

 

THIS FEEDBACK SEEMS MORE SYSTEM-GENERATED THAN CUSTOMIZED. IF YOU WANT TO MAKE FEEDBACK SECTION MORE EFFECTIVE, TRY BEING MORE REALISTIC THAN ROBOTIC.