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As ninja said, screenshot or picture would solve most of the important part, preferably full screen if possible.

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Oh, this is the a glitch that happens sometimes, would you mind checking or refreshing your Browser and see if the missing crystals are added to your account or just wait till they restart the servers and see if you got the missing crystals, if not than post your comment in here once more, thank you.

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Wait for server restart? Or maybe there was server update?

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i dont know my previous cry so thats way i dont know that this battal crystal are aded or not

Well in that case, there really isn't much we can do for you. Just wait and see if your amount of crys increase after server restart.

 

 

Hope you aren't lying

 

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from next time, make a mental note about the approximate amount of crystals u have from time to time. this time the losses weren't too high, and nothing can be done either. i think u should take a lesson and leave this now :D

 

Guess not much can be done about it than, wish the best and hopefully you will get it.

i don't htink he will get it back. if he didn't after the reload, i dont think he will ever.

 

Note: if the glitch ever appears again, send an email to tech support help@tankionline.com.

Edited by Magenta

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This is indeed one of those rather primitive visual glitches. There is no way you did not receive your crystals since for that to happen the red side should've received the whole fund which they clearly didn't.

 

There's just a bit of ambiguity in this, but that's about it - you aren't sure of how many crystals you had before playing that battle.. so we can't be too sure but given the fact that red team did NOT receive the whole fund, it's highly likely you did receive your share of the battle fund. You should wait for the server restart because the crystals are sometimes given after server restart in such cases.

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ok gys thank You soo much  for helping me thanks alot gys love u all and after server restard  i got crystal thaanks

Great to hear.  :)

 

Closed.

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