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Account recovery form issue


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I have recently filled out the Application for account return, due to forgetting the password to one of my accounts, and not having an email account linked with it yet. I filled out the form and sent it away, and opened the email to confirm it. However, when I click the link in this email, it takes me to an empty form, with no confirm button.

 

The question is, am I missing something here? Or is this a bug? 

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Yes, you are. Please check this important reminder. 

  • The confirmation link (after filling the form) doesn't work on chrome and opera. If you open the confirmation link on chrome, It will open the application form again and it won't confirm, and you won't get a ticket number and moreover, that confirmation link won't work again. Therefore, you'll have to fill the form again so it is better to open the confirmation link on Firefox or Microsoft Edge. Good luck!
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Yes, you are. Please check this important reminder. 

  • The confirmation link (after filling the form) doesn't work on chrome and opera. If you open the confirmation link on chrome, It will open the application form again and it won't confirm, and you won't get a ticket number and moreover, that confirmation link won't work again. Therefore, you'll have to fill the form again so it is better to open the confirmation link on Firefox or Microsoft Edge. Good luck!

 

 I will reapply and confirm the form on Microsoft Edge.

Thank you for the tip.

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