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changing linked e-mail


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forgot the linked email of one of my account .i have access to that account and password. anyway i could link a new email  ? i got no transaction in there .

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I had the same problem with an alt account.

I contacted help@tankionline.com

They sent me a link for verifying my IP adress as a proof that I'm the owner of the account. Then, they asked me for a new e-mail and they changed it.

 

Good luck!

Edited by Mario3108
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If you've lost access to your email or forgot your email, please contact help desk using this form as it is said above and let them know about your problem. After making sure the account is yours they will change the email linked to your account to any email address of your choice. Make sure you choose the I have forgotten my email. 

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I forgot to mention that the confirmation link (after filling the form) doesn't work on chrome and opera. If you open the confirmation link on chrome, It will open the application form again and it won't confirm, and you won't get a ticket number and moreover, that confirmation link won't work again. Therefore, you'll have to fill the form again so it is better to open the confirmation link on Firefox or Microsoft Edge. So please keep this in mind, thank you.

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