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Tanki going too harsh?


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Haven't you ever felt that the rules and regulations over tanki have gone a bit too strict, as compared to what the size of the business is; or the stage in which it's functioning under the business cycle?

Tanki is still in an early stage. And any business needs to be dynamic and flexible without too many boundaries or restriction. But once the organisation built up to some size, a structure needs to be put in with clear roles and responsibilities. Oh, c'mon I'm not talking about the 'helper' players and their roles and responsibilities and stuff in this sentence
Business has customers and it should be flexible enough to mould itself according to the customers.

Ok, I'll admit and IMHO, it was only after Semyon left and Cedric took over that we have some quite good and flexible initiatives by the actual staff (or call them employees maybe coz Cedric took the initiative or whatever might had the case

As a comparison on the contrary, I've seen a lot of games that were just nonsense initially, but adopting fair business principles in a favorable manner made them turn out to be great businesses
I'll tell you my real experience and opinions:


The Godfather: Five Families, and Wartune - these are 2 examples of addictive games, which have developed from trash. They've developed themselves so good that people are themselves motivated to invest real money in the game. If I compare, then I am ready to spend $100 on the other games, but won't spend a single penny in TO well that's the cruel truth. Moreover, they've been able to manage a rather wide gap between buyers and non buyers in their games (so some are forced to buy), while at the same time ensuring that there's not much protest on this topic on their forums. They've made the forums so small...(I'll personally agree that the gap in TO is truly negligible- and that's a fact to be admitted)

But what distinguishes those games and TO is:
1) They don't hire players as their mods to keep the game 'clean' - their censor system does censors abusive words, but people are not punished for all that...and that's good...like c'mon!!! Who on earth doesn't know the swear words? From who are the mods trying to hide it?
And if you think that when you don't ban them, then swearing gonna be too widespread in TO, then I'm sorry to say, you're presumptions are based on no valid evidence
(And btw, a scientific study says that swearing enables a person calm down much faster, so it's good that people dont rage after a while...but banning them brings back the rage that was forgotten)

2) They don't promote their forums so much. I mean, like honestly, in TO many people spend more time on forum, than on the servers (Ofc it's also opposite for many) Like how is that really helpful for business??? They're not going to spend money on forum. All information required should be served on the severs so new people are not motivated to check out servers where they may encounter haters. Why do they need to go to social media to find links to things (getting them to share the game on social media is a differnt thing, that's a good way to advertise for free, and I like it the most)

3) They don't have just 1 basic game game...they have hell lot of minigames that run automatically, so players don't need to manage their time according to the game.
Well, factually speaking, they have so many minigames inside their game (linked to the main game ofc) that half run by adjusting themselves to player's time (like they have a buffer time, so you play them once, then it charges for few hours then you play them again - this even motivates them to return to play after evey few hours so as to not loose on the opportunity you can think it like the garage update times, one MU finishes, then you return just to MU it again. And on the other hand, they also have events that are performed automatically on a specific server time where people need to manage their time. And for this, they've provided different servers that run on different time zones (so player chooses a zone before he registers his account, and he's not allowed to change it, if he changes, he starts a fresh game, with the old accounts still waiting on the old server, so there are no clashes like night for one, morning for another, so I couldn't participate, I hate you, bla bla)



P.S. - Ofc, I don't intend to say that you should copy other games and turn TO like them, but I'm just giving you ideas upon how you could solve some problems.
You should always also look upon what other games are doing and not just be concentrated upon your own game....else maybe the world moves to a new direction and you still continue to the old path



So what I personally feel is that what our CM is doing, is going great, but somewhere down the chain, there needs to loosening of the rigidity that the helpers are exercising.
Ofc they must be thinking what they're doing is following what admins say, and it is good for the game to keep it clean, managing everything, and what not, but it was once wisely said that 'An attempt to manage everything leads to a mess in everything'
You should be a bit liberal and let people manage themselves.

Thus what I think that's lacking in TO, hence hindering the growth is:
1) Lack of automatic scheduled and RT mini games on servers to keep up the adrenaline
2) Expansion of the forum way too much, than required
3) Hiring so many mods and other helpers to manage game and forum
4) (Encountering so many bugs in game...like really, I hardly see lags and bugs in other games, but playing TO sometimes makes me feel it's still 'under construction'...Maybe the engine is the problem, thus solved by TX, but somehow tanki couldn't motivate me enough to move to TX and I stopped playing TX soon after the CBT ended and OBT started)




Maybe what all is happening is a good strategy for developing the game...Some businesses do enter and rule the market with complete new techniques, but I just felt that the techniques in case of TO were not going so cool, what they ought to be.

As a last note I would be glad to be able to hear from our CM upon all, and not one point, that I've highlighted under this topic, as I believe that he has the required aptitude to reply me something valid, that's other than the same old comments.

P.S - dear helpers, please don't end up merging this topic in an attempt to keep it 'sorted'




I want everyone here to share their thoughts on this, contradict me, support me, negate, or affirm ^_^

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Firstly, keep your language clean thanks.

 

The rules aren't harsh. The chat admin whose name begins with 'o' is too harsh. The punishments given by that potato is too harsh.

 

True, Tanki's EN community rules loses players. I don't get why you guys changed the clan rules. Leaders have to be captain and members have ti be third lieutinant?! Why do you guys wanna lose some prominent EN low rank clans?

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Firstly, keep your language clean thanks.

 

The rules aren't harsh. The chat admin whose name begins with 'o' is too harsh. The punishments given by that potato is too harsh.

First you say to keep the language clean but then complain over chat helpers because they're doing their job. Interesting.

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Firstly, keep your language clean thanks.

 

The rules aren't harsh. The chat admin whose name begins with 'o' is too harsh. The punishments given by that potato is too harsh.

 

True, Tanki's EN community rules loses players. I don't get why you guys changed the clan rules. Leaders have to be captain and members have ti be third lieutinant?! Why do you guys wanna lose some prominent EN low rank clans?

yeah I am calling ostrica. 2nd.. The players below that rank can also join clans. tbh members below that rank are usually not worth a clan and

 

First you say to keep the language clean but then complain over chat helpers because they're doing their job. Interesting.

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First you say to keep the language clean but then complain over chat helpers because they're doing their job. Interesting.

Most of the helpers do their jobs. One of the helpers don't do it properly. You know who I'm talking about.

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Most of the helpers do their jobs. One of the helpers don't do it properly. You know who I'm talking about.

i would like change in 1 moderator only, not other helpers.

 

there should be report function or feedback on them every now and again, to keep them in check.

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i would like change in 1 moderator only, not other helpers.

 

there should be report function or feedback on them every now and again, to keep them in check.

Smeone edit title to lets discuss helpers :ph34r:

 


Yeah, I wish they do. I wish they let us vote for helper of the month too.

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Smeone edit title to lets discuss helpers :ph34r:

 


Yeah, I wish they do. I wish they let us vote for helper of the month too.
Bad idea, as then mods will strive for popularity rather than quality work.

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Bad idea, as then mods will strive for popularity rather than quality work.

Yeah true but names have already given certain mods popularity. Examples: Hate, Tofu...

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The rules aren't harsh. The chat admin whose name begins with 'o' is too harsh. The punishments given by that potato is too harsh.

yeah I am calling ostrica. 2nd.

there should be report function or feedback on them every now and again, to keep them in check.

If you have any complains regarding my bans or work ethics, you're welcome to complain to CM @Cedric Debono or tech support. You can send your feedback regarding individual helpers and their work to them as well.

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"Rules are getting strict" in what way?. I think that's just your opinion and you find everything strict right now, if you compare how it was last 3-4 years ago, I'm sure you would be surprised. This community has completely changed plus improved a lot if you compare to last 3-4 years. We always advise players' not to do this and that if they make any mistake without any warning, we actually give a lot of chances to players, but when it gets a little out of hand the forum moderators' gives a simple forum warning and some instruction about the rules, so that players understand their mistake and change themselves, NOT even a ban. However, when a violator cross the limit after all that instruction/ chances, then we take action.

 

Thus what I think that's lacking in TO, hence hindering the growth is:
1) Lack of automatic scheduled and RT mini games on servers to keep up the adrenaline
2) Expansion of the forum way too much, than required
3) Hiring so many mods and other helpers to manage game and forum
4) (Encountering so many bugs in game...like really, I hardly see lags and bugs in other games, but playing TO sometimes makes me feel it's still 'under construction'...Maybe the engine is the problem, thus solved by TX, but somehow tanki couldn't motivate me enough to move to TX and I stopped playing TX soon after the CBT ended and OBT started)


 

1) It's the luck of time zone. Our event helpers are always trying to find the best time zone, so most of the tankers can take part from around the world. There will never be a perfect time zone.

 

2) Again, that's just your opinion. Adding everything in-game would look mess, maybe others will not like it, and that is why we have the forum, in fact, every online game has their own forum with a bunch of stuffs which can't be added In-game. Also, lot of useful guides, news, and communicate with the community players, discuss about the game, etc. Remember, fun is not only in-game, many people enjoy communicating and sharing things in a forum and you can't do those in the game.

 

3) "Hiring so many mods and helpers", That part was really easy to write, but hard to find someone who is actually interested in helping the community. The majority of them cannot be helper due to luck of their karma, attitude and disrespectful towards others. So what's the point of taking someone who doesn't know how to control him/her self or doesn't know how to respect their community players. I would rather have 10 good helpful mods than 100's of unhelpful, inactive or bad attitude mods 

 

4) LOL, I'm sure most online flash player games lag sometimes.

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Actually, I really like the "strict" rules here. For me, it means that TO sees benefit of having a clean and friendly environment for its members, unlike other games where insults are so common. Even if the game loses players, I will never leave because the community here is by far the best that I have ever seen. :)

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"Rules are getting strict" in what way?. I think that's just your opinion and you find everything strict right now, if you compare how it was last 3-4 years ago, I'm sure you would be surprised. This community has completely changed plus improved a lot if you compare to last 3-4 years. We always advise players' not to do this and that if they make any mistake without any warning, we actually give a lot of chances to players, but when it gets a little out of hand the forum moderators' gives a simple forum warning and some instruction about the rules, so that players understand their mistake and change themselves, NOT even a ban. However, when a violator cross the limit after all that instruction/ chances, then we take action.

 

1) It's the luck of time zone. Our event helpers are always trying to find the best time zone, so most of the tankers can take part from around the world. There will never be a perfect time zone.

 

2) Again, that's just your opinion. Adding everything in-game would look mess, maybe others will not like it, and that is why we have the forum, in fact, every online game has their own forum with a bunch of stuffs which can't be added In-game. Also, lot of useful guides, news, and communicate with the community players, discuss about the game, etc. Remember, fun is not only in-game, many people enjoy communicating and sharing things in a forum and you can't do those in the game.

 

3) "Hiring so many mods and helpers", That part was really easy to write, but hard to find someone who is actually interested in helping the community. The majority of them cannot be helper due to luck of their karma, attitude and disrespectful towards others. So what's the point of taking someone who doesn't know how to control him/her self or doesn't know how to respect their community players. I would rather have 10 good helpful mods than 100's of unhelpful, inactive or bad attitude mods

 

4) LOL, I'm sure most online flash player games lag sometimes.

 

Yeah I remember what was the situation years back, and I would agree if you say thinks have changed...yes they have...positivity but negatively too...

 

 

1) yes there'll be never a perfect time zone for everyone, that's why I say that we need quests or minigames that refresh automatically after few hours to motivate a player to play longer hours per day (coz 3 missions are not just enough for motivation)

 

2) yeah, it can be messy to add 'everything' in game, but we can still add enough. For example - the two games that I mentioned do have their own forum, but I don't really need to go to their forum to stay tuned with the game. Only demerit is that I'm not able to participate in the unofficial giveaways that happen on their forum.

And if I find all that I require in the game itself, I'll not really bother to check out the forum, which shall promote me to play the game more rather than chit-chatting with people (which is of not much help to the business), and I would not be posting any hate comments or swear words about that game in their forum. At most I'll do this on server chats, but not many people will end up reading that and hence there's a lot less requirement of moderation.

 

You've got to admit it - if your text is altered by someone else, you won't like it..and no one likes to be punished whether they're right or wrong.....

When I'm not banned/punished for my deeds in those games, it doesn't motivate me to do that again...all it does is that it helps me pour out all my rage at once and then forget about it and love and play the game again, just like I used to do it earlier

 

 

3) Um, I will agree if you say something like 'we accept 3 applications out of 50 that we receive'...but still mate, look at the absolute number of helpers present there. Total helpers per total forumers (or for that matter in case you also add the chat mods and all, say total 'actually playing' players) - the ratio is significant and more than enough...

However I don't really know about your turnover ratio, if its high (it doesn't seem to be, though)

 

4) Flash does lag. That's the reason flash games never go too up the hill. And that's why I sized it small, finding that the solution requires significant resources. Ah, I hope that HTML5 comes sooner, and it doesn't lag and bug off again. apparently, it won't

 

Smeone edit title to lets discuss helpers

Um, that's not really my intention, though

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3) Um, I will agree if you say something like 'we accept 3 applications out of 50 that we receive'...but still mate, look at the absolute number of helpers present there. Total helpers per total forumers (or for that matter in case you also add the chat mods and all, say total 'actually playing' players) - the ratio is significant and more than enough...

However I don't really know about your turnover ratio, if its high (it doesn't seem to be, though)

I can confirm what @Miahak says - it's very hard to find suitable mods and helpers. Even when you do find them, it turns out they are not tech savy or they are not team players or their English is bad or something comes up in their real life and are forced to leave the position soon, or they realize it's too much work and they cannot coordinate it with the other obligations like school, family and/or work and have to quit. Besides, no matter the number of players in this game, most are content to stay players and do not want to get involved in anything more - you cannot force people to apply for helper positions if they don't want that.  

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I can confirm what @Miahak says - it's very hard to find suitable mods and helpers. Even when you do find them, it turns out they are not tech savy or they are not team players or their English is bad or something comes up in their real life and are forced to leave the position soon, or they realize it's too much work and they cannot coordinate it with the other obligations like school, family and/or work and have to quit. Besides, no matter the number of players in this game, most are content to stay players and do not want to get involved in anything more - you cannot force people to apply for helper positions if they don't want that.

But do you feel that the number of helpers are less than required?

Coz personally, I don't feel so (coz I find them present everywhere at all times...like literally everywhere...or perhaps that was just coincidence happening with me from months and months)

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But do you feel that the number of helpers are less than required?

Coz personally, I don't feel so (coz I find them present everywhere at all times...like literally everywhere...or perhaps that was just coincidence happening with me from months and months)

Currently, there is just enough helpers. There is at least one forum mod online each hour. But recently, I find few chat mods in EU13,EU21 and EU24. Where did they all go :p?

 

@Ostrica: This clean karma thingy for chat mod applications is ridiculous. Mst of us have been banned at least once for CAPS LOCK. So the amount of candidates who can apply are very few. You need to be less strict on those application rules. (The rank thingy is ridiculous too. There are better lower ranked candidates than higher ranked candys sometimes)

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Currently, there is just enough helpers. There is at least one forum mod online each hour. But recently, I find few chat mods in EU13,EU21 and EU24. Where did they all go :p?

I don't know if my conception is right or wrong, but according to me, 1 chat mod is enough for one server chat (not speaking of battle mods, assuming powerleveling was also controlled by them I can't recall who did that work, but I think it was battle mods' work, right?)

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I don't know if my conception is right or wrong, but according to me, 1 chat mod is enough for one server chat (not speaking of battle mods, assuming powerleveling was controlled by them I can't recall who did that work, but I think it was battle mods' work, right?)

Yes, battle mods control powerlevelling :p Problem is that not all chat mods are online at once and is there 24 chat mods? So I do agree with you now that there are too few helpers and one noob admin

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So I do agree with you now that there are too few helpers

I said there are too many of them (:

However, I wasn't just concerned with chat mods I spoke about total community helpers (instead of just mods)

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I said there are too many of them (:

However, I wasn't just concerned with chat mods I spoke about total community helpers (instead of just mods)

Sry my bad on not reading properly :p. In my opinion:

 

Chat mods: too few

Forum mods: just about enough

Newspaper reporters: enough

Wiki Editors: too many :ph34r:

Help site mods: too few

Esports: enough

Event helpers: enough

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But do you feel that the number of helpers are less than required?

Coz personally, I don't feel so (coz I find them present everywhere at all times...like literally everywhere...or perhaps that was just coincidence happening with me from months and months)

It depends whom do you ask and what you expect. For some parts of this game even 150 mods wouldn't be enough, for some a few is just fine.

As for the chat (which is my area of work), for us it's important to ensure that players have an environment which is fun and enjoyable to be in and that players know how to deal with anyone who annoys or bothers them by themselves easily. We don't want players to feel constrained but then again, we cannot allow stuff like swearing, insults and sexual connotations on a chat with minors so we're doing our best to maintain that fine balance we're having. Nothing is perfect and there are issues emerging from time to time, but according to the team and majority of players, the situation on the chat is far better than it was 2-3 years ago and we're doing our best not only to keep it that way but also to improve what we can. For that, we need a constant presence of moderators on the chat. 

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It depends whom do you ask and what you expect. For some parts of this game even 150 mods wouldn't be enough, for some a few is just fine.

As for the chat (which is my area of work), for us it's important to ensure that players have an environment which is fun and enjoyable to be in and that players know how to deal with anyone who annoys or bothers them by themselves easily. We don't want players to feel constrained but then again, we cannot allow stuff like swearing, insults and sexual connotations on a chat with minors so we're doing our best to maintain that fine balance we're having. Nothing is perfect and there are issues emerging from time to time, but according to the team and majority of players, the situation on the chat is far better than it was 2-3 years ago and we're doing our best not only to keep it that way but also to improve what we can. For that, we need a constant presence of moderators on the chat.

Well, ok, that's ok...we have to go with what the mass wants if we can't focus on minority needs..^_^

But, you just said 150 mods are less!!! :o literally, mate???!!! What's that sector?? :o

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Well, ok, that's ok...we have to go with what the mass wants if we can't focus on minority needs.. ^_^

If the minority needs less mods then tough luck  :lol:

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