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GIVE ME MY CRYSTALS YOU THEIVES. THIS GAME WOULD NOT EXIST WITHOUT PAYING CUSTOMERS. DO YOU TREAT ALL OF YOUR CUSTOMERS LIKE THIS?! THIS IS INCREDIBLY RUDE AND DISRESPECTFUL.

Edited by wow
Please avoid using profanity.

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^ First calm yourself and stop being rude and disrespectful. Keep the language clean.

 

If you bought crystals and they didn't arrive within 24 hours, report your problem by using the special form. More information: Failed Payment Transaction?

As said, fill in the form and wait for a reply from customer support. No one else in the forum could return your crystals.

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Usually they reply within 24h but of course it depends on their workload and how busy they are so sometimes it might take longer than usual and can even reach to multiple days. But if you don't receive an answer from them within a week, feel free to fill the form again.

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Actually yes. Mostly. Sadly tanki even bans people who spend 1000$ without reason. This game will die soon if they continue treating customers like this

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Actually yes. Mostly. Sadly tanki even bans people who spend 1000$ without reason. This game will die soon if they continue treating customers like this

Not true, you can spend millions and never get banned or in this case if you mean block instead of ban. It depends on the individual, playing and following the rules will keep you safe regardless of how much money you have spend in this game or will spend in the future. 

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