Jump to content
EN
Play

Forum

password loss


 Share

Recommended Posts

i don„t enter in my account for some time ...a few weeks. Today i want to enter to play Tanki , i insert my account name, password , and i had a surpirse ... password incorect , i try to send password to my email , surprise again email is wrong ... i enter in my mail and i received the next mail: ”no-reply@tankionline.com 

To
REMOVED 
Jun 24 at 3:41 PM
Здравствуйте, уважаемый (ая) HewLeT! 
Вы (а возможно, кто-то другой за вас) пытаетесь изменить пароль и адрес электронной почты для вашего аккаунта в игре «Танки Онлайн». Чтобы подтвердить изменения пароля и адреса электронной почты, проследуйте по ссылке:
 
LINK REMOVED 
 
Если вы не хотели ничего менять, просто проигнорируйте это письмо. 
-- 
С наилучшими пожеланиями, команда «Танки Онлайн».

 

I don„t know what is happened , but i want my account back ...

username : HewLeT // REMOVED

Another thing ... i serch my account in ratings ... he exist but i pay 2 kit : avalanche and fortress and now in my account this kit don„t exist ... 

Edited by Ninja
Removed personl details, please don't post email addresses publicly.
  • Like 1

Share this post


Link to post
Share on other sites

Do it again and click the link. There you put new password that you want. and dont share it someone can steal ur account but this link expierd so theres no problem.

Edited by CabbageRoll
  • Like 1

Share this post


Link to post
Share on other sites

Redo the whole thing and click the link in the email they sent you, it will lead you to a page where you can change your password. Do NOT post the link publicly, it could lead to someone else accessing your account.

  • Like 1

Share this post


Link to post
Share on other sites

not work ... idk what is happened ... 

If you redo the whole process as you just did, and click on the link they give you, you should be able to change your password there. From this reply ^ I am assuming you tried it but didnt work... where exactly did it go wrong tho? when you clicked the link, what happened exactly?

  • Like 1

Share this post


Link to post
Share on other sites

Sir Aslam oo alikum

 

.........my account is lost which name is 1947pakistanzindabad it is not verify ........please tell me what i do for change pass word it is my account i just lost password ..........i don't remember password because 1 month or half month ago i do not open plzzz...............Help ..............Me without any verification email..............Use mobile number..........
Plzzz Sir please ............Or any other way ........Please .......Sir

Share this post


Link to post
Share on other sites

 

Relax, you will get your account back by following simple instructions if the account really belongs to you.  If your account has been stolen or you forgot your password, use this form. More info.

 

And once you claim your account back, please check how to link your account to your email: http://help.tankionline.com/topics/2316-how-to-bind-an-e-mail-with-my-account/

  • Like 2

Share this post


Link to post
Share on other sites

i.am Just Waiting I sent Application Request ............them ............Thanks Sir Hate ............Thank you Much

 

Sir.......It was problem in the Form i sent them request they link me but also said that fill this farm again i fill it but until i cannot receive any other information .......plz sir help me..............

 

Hello!
This is Tanki Online Customer Service. We have received your message and have assigned to it the following ticket number – 3005408.
We will get back to you within 24 hours.
You can find more information for questions about the game in the Help section: http://help.tankionline.com/en/

 

 

 

Sir ........... I don't understand that ...............

Edited by Hate
Posts merged, post 1 large post and avoid multi-posting please.

Share this post


Link to post
Share on other sites

It means that your application has been accepted, you will get an answer from them sooner or later, you might get a response from them in 24 hours to 7 days. Please kindly wait and if they don't answer you within 7 days, feel free to send them another application or form.

  • Like 3

Share this post


Link to post
Share on other sites

Hello!

To continue checking the account please follow the link below. This will send your external IP address to us automatically.
http://helpdesk.eu.tankionline.com/getuserip/c919006343d2f553593563db493053acdb2646cfbe9f575948165502e84a1135

--

Best regards, Customer Service.
Give Us Feedback http://helpdesk.eu.tankionline.com/feedback/11316169/7c41192ce498087e22c76ca61b8863e76089b2e5460f2892ca138f5af3e5168a

 

 

 

 

 

 

They Send me .....This ...............I need wait ??? ......Tell me sir .....

Share this post


Link to post
Share on other sites

 

Yes, it is if you mean what was displayed in that link which is your IP-Address. Now wait for them to send you another email :)
  • Like 1

Share this post


Link to post
Share on other sites

 

That is wonderful to hear, well enjoy your battles and this time make sure you take care of that account nicely, never share account info such as password, email with anyone. Good luck on the battlefield. :)

 

For more information on how to keep your account secure, please see http://help.tankionline.com/topics/2365-how-to-protect-your-account-against-phishers-scammers-hackers/

  • Like 1

Share this post


Link to post
Share on other sites

This topic is now closed to further replies.
 Share

×
×
  • Create New...