İ can not change my nickname

[Dexter-550 0]

Application for paid nickname change

Thank you for contacting us.

 

For us to be able to process your request, you will need to verify it by clicking on the special link that we have sent you via email, at the address you specified in the form.

 

Application for paid nickname change

Your application has been submitted. The response will be sent to the e-mail address you have given.

You can find more information about the game in the Help section: http://help.tankionline.com/en/

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İndicates that it is consistently invalid information. İ can not change my nickname.İ am not sure of only my registration date. İ'm guessing . İ could not do . İ've tried it and did not get it. What should i do ? 

[SprayGround 2,851]

Only thing you can do is remember atleast in which month and year you registered your account, no one will provide your account information to you, you just need to remember yourself, or check your email to see if you have email confirmation left from tanki when you started game.

[Ninja 10,468]

Those are automated emails, you have nothing to worry about. Wait for a response from the Help Desk.

 

The exact date isn't necessary. When I changed my name I wrote a timespan of a couple of months since I have no idea.

[The_Pakistani 16,768]

Wait they will contact you soon, if you've provided all information correctly they can change your nick within no time.

They changed my nick on another account within 1 hour.

[Hate 5,582]

It depends on how busy they are and we players must wait from 24h to 7 days. If they don't reply in that short period of time, you can send them a new email or form.