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Error on the payment.


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Ok, i bought 30e paysafe card and it said it would have succeeded, but after a while it sayed error and i didnt get my items "Tornado"Kit

I wonder if its that i had to keep the payment window open or witch could have caused this problem...

 

Username: The_Yellow_Railgun

 

Plz contact as soon as you can.

Thank you!

Edited by The_Yellow_Railgun

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In case the payment failed and you closed the payment tab way too early, you can normally try purchasing it again and this time don't close anything till you see your crystals on your account.

 

In case the payment failed and you didn't get your crystals and you don't have your money in your Paysafecard, please use this form. More info.

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In case the payment failed and you closed the payment tab way too early, you can normally try purchasing it again and this time don't close anything till you see your crystals on your account.

 

In case the payment failed and you didn't get your crystals and you don't have your money in your Paysafecard, please use this form. More info.

Thank you

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In case the payment failed and you closed the payment tab way too early, you can normally try purchasing it again and this time don't close anything till you see your crystals on your account.

 

In case the payment failed and you didn't get your crystals and you don't have your money in your Paysafecard, please use this form. More info.

I do not have screen shot. What then will happen

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Just tell them all the info you can, also you can open your browser history and copy the payment link you received or opened while you were trying to buy something and add it in the Forum, explain to them in detail and hopefully it will be enough.

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