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Problem with buy drugs .. Everyone ignores the answer


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Two days ago I went to the garage and bought a drug .. But I did not get it.???

Crystal deduction from my account, but did not give me anything .. This fraud or what

I wrote for help@tankionline.com more than 4 messages .. But no one answers

I want a solution to this problem :?:

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i was buying drugs in the garage yesterday and the server lagged, i went from 1200 crystals to minus (yes minus) 600! nothing from tanki about this issue. im down a lot of crystals and i didnt get my daily reward.....probs cos having minus crystals causes an issue? not happy.

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i was buying drugs in the garage yesterday and the server lagged' date=' i went from 1200 crystals to minus (yes minus) 600! nothing from tanki about this issue. im down a lot of crystals and i didnt get my daily reward.....probs cos having minus crystals causes an issue? not happy.[/quote']

 

You bought crystalls twice. Happened to me...

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i was buying drugs in the garage yesterday and the server lagged' date=' i went from 1200 crystals to minus (yes minus) 600! nothing from tanki about this issue. im down a lot of crystals and i didnt get my daily reward.....probs cos having minus crystals causes an issue? not happy.[/quote']

 

You bought crystalls twice. Happened to me...

 

great answer, thanks for your help. I bought 250 worth of drugs (and only got 250 worth of drugs), yet I went to minus 600???? I am 1550 crystals down mate. plus the missing daily reward.

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MonkeyMagic contact help@tankionline.com only they can help you with that. And given that you still have -600 crystals' date=' they will be delighted to fix it. :)[/quote']

 

thanks kool. was the first thing that i did. still waiting. down (or up to) -357 crystals now :) tho i did screen shot the original - amount.

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i was buying drugs in the garage yesterday and the server lagged' date=' i went from 1200 crystals to minus (yes minus) 600! nothing from tanki about this issue. im down a lot of crystals and i didnt get my daily reward.....probs cos having minus crystals causes an issue? not happy.[/quote']

Your problem will be solved today. I hope so....

hgrs - contact technical support ( red nicknames )

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i was buying drugs in the garage yesterday and the server lagged' date=' i went from 1200 crystals to minus (yes minus) 600! nothing from tanki about this issue. im down a lot of crystals and i didnt get my daily reward.....probs cos having minus crystals causes an issue? not happy.[/quote']

Your problem will be solved today. I hope so....

hgrs - contact technical support ( red nicknames )

 

thanks for your reply. well i have no reply from tanki as to the problem. there was an adjustment made on my crystal amount however. now i have 20 crystals and all my medikits were removed! i have no idea anymore what the correct amounts should be. for a start i would have liked an email from tanki with the common decency of an apology for the error caused, and the lack of a daily bonus. i also would have liked to see what happened in the garage. what i was charged for, what i recieved and what crystals were returned to me. now i am confused and feel like i have lost a lot of drugs and a lot of crystals. i have spent 100's of $ on this game, an email would be nice, it would only take a few mins of someones time....

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Technical support looked through your logs. You have not lost anything. Because of the lag you bought more crystalls than you could afford. That's why you had -300.

 

as far as i could see i didnt buy more than i could afford. also doesnt explain why drugs were removed. was minus 603 also. an email explaining this would have been a nice courtesy.

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