More Chat Moderators? — Discussion

[Mikaelson 664]

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Chat Moderators:

These guys are the all-seeing eye of the Administration. They are always on the front line, right in the game helping out newbies and experienced players alike. They can be seen sharing their information and wise advice, as well as watching over the servers for flooders, garbage mouths and other offenders to keep them from spoiling the mood of decent players. If you are bothered or annoyed by someone and chat mod isn't around please use "/block nickname" chat command to block those players' messages and practically permaban them.

Source: (Click Here)

 

 
 
► Introduction:
Being a Chat Moderator, I believe, is one of the most important positions^* (in-game) one can hold. It comes with many responsibilities, to say the least; from helping newcomers to veterans alike; helping to keep the chat clean or setting an example for the rest of us are just a few examples of what a Chat Moderator does. 
 
Although it is understandable that Chat Moderators are players too, who (just like us) have their own life to live, it is essential to have (at the very least) two English-speaking Chat Moderators online simultaneously working around the clock.
I have personally noticed times, at which, no (English-speaking) Chat Moderator is online to assist others, keep the chat clean (from flooders and other kinds of offenders) or issue a warning to those who deserve it.
 
 
► Message for Players:
Being a Chat Moderator is tough. It's not as easy as one may think. I have seen them work and get mountains of questions per minute. Keeping track of each of them isn't exactly easy either. Please be patient with them, they will get to you.
 
For players with vast knowledge of the game, unlike others, I would encourage and ask you to assist Moderators in their daily tasks by answering players' questions and guide them along. I have been doing this in the Forum and in-game chat rooms myself — you don't need special powers or permission to do this. 
 
 
► Suggestions:
• Have at least two (English-speaking) Chat Moderators online;
• Open applications for Chat Moderators (we need more of them)^**;
 
 
► Conclusion:
I personally believe we need more Chat Moderators in this game, English-speaking ones at least.

As of writing this, we have a total of 25 English Chat Moderators (2 Chat Admins, 20 Chat Moderators & 3 Chat Moderator Candidates). Not all of these, however, are available. Many of the times I am online, I often see only one Moderator in the Chat rooms or none at all. I am sure this isn't just the case for myself, many other players within the game would also notice this and agree with me.

 

It is important to understand that this is not, in any way shape or form, a hateful topic towards any of the Chat Admins, Moderators or Candidates. 

 

 

Please discuss your thoughts and opinions on this matter.

Do you think we need more English Chat Moderators? 
 
 
* This is not to say that other helpers of the game (Forum Moderators, Battle Moderators etc) are not (as) important.
** This is simply my own opinion. Please post yours below.

Edited August 19, 2018 by Mikaelson

[Viking4s 10,791]

It is forbidden to publicly discuss the activities of chat moderators.
 
If you are interested about chat moderation and helpers please read these topics:
[issue 68] 7 Ways To Succeed With Your Helper Application
[issue 66] Explained: The Chat Moderation
Chat administrators and moderators
 
If you have further question contact the chat administrator.
 
Topic closed