valid If account gets blocked for refunding purchase, unblock by refunding 10x the refund

[GuidoFawkes 2,361]

so there's been problems where people get banned forever when someone who bought for them decides to get a refund on the stuff they paid for them. I understand that tanki does this to punish people for enjoying the stuff for free, even if it's just for a limited time.

I suggest that when your account gets blocked for refund, you can get it unblocked if you pay back 10x the ammount that got refunded from your account. so if soem guy gets blocked cause he got a 300 euro refund... he can get unblocked if he pays back 3000 euros WITH a payment method that cannot be refunded like paysafe in order to avoid that guy from refunding the 3000 euros again.

[Maf 32,300]

Valid

 

Putting this under review not because the way you propose to solve the problem is good, but because the problem generally needs solving by any means. The solution you propose definitely won't happen like that. It's ridiculous to ask someone to spend even more money to unblock their account when the very reason why the acc got blocked in the first place is because of a badly designed payment system.

 

There are plenty of ways to fix this issue in a more civil way. The best is to implement a new system for buying in-game items for others, which literally everyone would benefit from. Another option is to remove whatever items were purchased with money that was refunded - this is much more logical than blatantly blocking the account for fraud. Finally, the idea that you propose could be implemented in a more customer-friendly way where the account gets unblocked if the player re-spends the money they refunded and gives it back to tanki. But even this is rather ridiculous.

[GorgoBlesk 831]

I think that double refund could be enough.

[GuidoFawkes 2,361]

Another option is to remove whatever items were purchased with money that was refunded - this is much more logical than blatantly blocking the account for fraud.

this isn't logical at all. this means that anyone can borrow anything in the shop for free.

[Maf 32,300]

this isn't logical at all. this means that anyone can borrow anything in the shop for free.

Good point.

[BlackEliteEnemy2 250]

Good point.

Yet, I think it's ok to save stats of player when he bought item. If (s)he (or person who bought for them) asks for refund, account will just get back to the stats when he bought that. If player made some purchases after that (crystals, premium... ) he would keep that. If player bought kit he would be able to have that tank only when he reaches rank when he can buy that kit.

[GuidoFawkes 2,361]

Yet, I think it's ok to save stats of player when he bought item. If (s)he (or person who bought for them) asks for refund, account will just get back to the stats when he bought that. If player made some purchases after that (crystals, premium... ) he would keep that. If player bought kit he would be able to have that tank only when he reaches rank when he can buy that kit.

so i can test out every single kit before decding which one to pay for? or so i can go slaughther everyone in parkour without payng a cent? 

 

There are plenty of ways to fix this issue in a more civil way. The best is to implement a new system for buying in-game items for others, which literally everyone would benefit from. 

this is not easy to implement. my suggestion can be easily implemented because all the devs have to do is tell helpdesk to unblock the account after they get the money. 

 

your problem is that you keep stating that ideas aren't good because better soultions exist but never take into account that those soultions aren't considered worth the time of the devs and as such never get implemented so are as good as non existent. 

[Maf 32,300]

your problem is that you keep stating that ideas aren't good because better soultions exist but never take into account that those soultions aren't considered worth the time of the devs and as such never get implemented so are as good as non existent. 

I don't think I ever used that as an only reason to decline an idea. Usually there's a bigger issue with the idea.

[rus0806 265]

Tanki should contact payment providers to change their payment settings for Tanki Online. They should disable refunds for any purchases made in the game, and if one really needs the refund, they can contact tanki tech support to remove the bought item and refund the money.

Edited September 5, 2018 by rus0806

[BlackEliteEnemy2 250]

so i can test out every single kit before decding which one to pay for? or so i can go slaughther everyone in parkour without payng a cent? 

 

If Kit is purchase player wants to restore, then player should lose 75% of crystals of Kit value. Or 100. Then you would have to go in - .

I think I don't need to describe what - would be. From then on, player would not be able to buy Kits, only crystals, premium or gold boxes / paints.

 

If something else is purchased:

Let's say I bought crystals on Major rank. I had exactly 390k exp and 100k crystals. I bought 500k crystals. Tanki will save my progress (new crystals not included). On Brigadier I bought another 500k crystals. I have 626k EXP and 800k crystals.Tanki saves my progress again. 2 ranks later i bought all M3 garage. (saved progress)

If I asked for refund for 1st crystal pack, I'd get demoted to Major, have 390k exp and 100k crystals. Purchases I have made after (on later ranks) will be saved, and when I reach Brigadier / 3 star rank, I will get what I bought on that rank.

I will just lose what I asked to refund,I will not lose later purchases. M3 tanks I bought I'll get on 3 star rank. Till then, I will play with M1 or M2 or whatever I have

[Retro_Chaos 0]

Let’s say what if the person refunded something ONCE, is it still a decent reason to ban them? Or will they get a type of warning.