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This topic is now closed. Please report bugs in the following topic

 

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1 minute ago, Spinister said:

Weird, i havent got disconnected from the game, Maybe it is a glitch because of me mistakely keeping the client on and doing other work

Screenshot-23.png

Servers are dead.

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Hello!

We are aware that the servers are down at the moment. This was very unexpected indeed! Expected downtime is a few hours. Your patience is advised. As far as questions regarding a compensation for the time wasted, well nothing can be said at the moment. If there are any updates, we will inform you guys.

Edited by Sacrifice
A few hours at best.
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They are going to give an extrsa day of premium when I am missing half the day of completing the stars.

Hope it gets fixed soon. 

This has been happening a lot these days. Did the developers find the reason of the last times server crash ?

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2 minutes ago, Sweet.Lord said:

They are going to give an extrsa day of premium when I am missing half the day of completing the stars.

Hope it gets fixed soon. 

This has been happening a lot these days. Did the developers find the reason of the last times server crash ?

 

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8 minutes ago, Sacrifice said:

Hello!

We are aware that the servers are down at the moment. This was very unexpected indeed! Expected downtime is round about one hour (More precisely 1-1:15 hrs ). Your patience is advised. As far as questions regarding a compensation for the time wasted, well nothing can be said at the moment. If there are any updates, we will inform you guys.

I want to rankup, i entered the battle list.. Paff severs down ?

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1 minute ago, At_Shin said:

Let's request the devs for a few ultra containers as a token of their apology for this unexpected server downtime. Tomorrow is the last day for completing special missions. We can't have servers going down! 

Please consider giving us a few ultra containers! 

Pretty true. I really wanted to complete the battle points missions for 7 ultra containers. But I dont think they are going to give it. Even if they give Ultra containers its going to be like 1 containers and your going to get Mines or speed boost from it.

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4 minutes ago, Benefactor said:

Are there secondary servers set up on failover standby for incidents like this?

looks like a database server error. that's quite serious. I've given up trying to complete the 100K matchpoints mission. Its already a stretch and impossible to complete in time for me.

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10 minutes ago, brainhoo said:

looks like a database server error. that's quite serious. I've given up trying to complete the 100K matchpoints mission. Its already a stretch and impossible to complete in time for me.

If they had secondary servers setup, all resources would failover to the standby servers once the primary servers were flagged as down. If they did have this setup, then maybe it was a power hit, taking everything down.

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1 hour ago, Sacrifice said:

Hello!

We are aware that the servers are down at the moment. This was very unexpected indeed! Expected downtime is a few hours. Your patience is advised. As far as questions regarding a compensation for the time wasted, well nothing can be said at the moment. If there are any updates, we will inform you guys.

1.15 hours tops changed to now a few hours - that can mean up to 4-5hrs which is about right to fix a database server error.

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55 minutes ago, Benefactor said:

If they had secondary servers setup, all resources would failover to the standby servers once the primary servers were flagged as down. If they did have this setup, then maybe it was a power hit, taking everything down.

Even for a power hit, power redundancy is typically built in. Standby generator? For a game this size, it should be justifiable. Unless its a game hosted in a third world country.

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14 minutes ago, brainhoo said:

1.15 hours tops changed to now a few hours - that can mean up to 4-5hrs which is about right to fix a database server error.

bruh, if the servers stay down for 4-5 hrs, i will miss my fav event Tanki Race :((((

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3 minutes ago, Spinister said:

bruh, if the servers stay down for 4-5 hrs, i will miss my fav event Tanki Race :((((

its looks like it bruh...=p in fact, database error. if you don't do it properly, it will be worse. Your completed missions, crystals earned, goldboxes caught in the last 1hr could be reset. In the last server recovery on wed, all my done missions were reset.

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1 hour ago, Benefactor said:

Are there secondary servers set up on failover standby for incidents like this?

My friend, there is no room in Hazel Rah's garage for secondary servers! It barely fits the only server Tanki has! That's also the reason for the severe lag we are seen and the high pings. The village in the 3rd world country where the garage is located has limited bandwidth.  As far as solving this problem, it will take a while to gather the "developers" since they are scattered in the fields performing their primary tasks of feeding the goats and the chickens. 

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1 hour ago, Benefactor said:

If they had secondary servers setup, all resources would failover to the standby servers once the primary servers were flagged as down. If they did have this setup, then maybe it was a power hit, taking everything down.

Yeah but it would be the ultimate stupidity to have the primary and secondary servers in the same location! Besides do you really think that Tanki are that smart to have secondary servers?

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2 minutes ago, MrPheonix said:

Bruh server maintenance passed more than 2 hours -_- what are you doin?? 

Expect 4-5 hrs from UTC 1300hrs....its database server error.

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