Bugs and Glitches Reports [Closed]

[Benefactor 6,888]

Flash: Allowed

Cache: cleared

Issue: After I hit PLAY, I just get a black screen. It just stays black. Not sure if it is doing anything as it stays for minutes on end. Was there a change to the browser version?

 

https://www.youtube.com/watch?v=QP1y_lwIhr8

[Ninja 10,468]

 

Flash: Allowed

Cache: cleared

Issue: After I hit PLAY, I just get a black screen. It just stays black. Not sure if it is doing anything as it stays for minutes on end. Was there a change to the browser version?

Have you tried the HTML5 version? I've found it to be significantly more stable than any Flash client/browser.

 

Also, you posted this at 0400 in the morning, is it still happening? Some other players were complaining about server issues around the same time you posted this.

 

Edit; try this link: https://tankionline.com/battle-en.html?flash=true

Edited September 21, 2019 by Ninja

[THIHIHI 5]

Like Benefactor #5932
I also just get a BLACK screen, when I lock into the game.

I have tried to restart, reload, clear browser and so on... Nothing helps.

 

Update:
Chrome: Black screen
Firefox: Game works, but not optimal.

Edited September 21, 2019 by THIHIHI

[Ninja 10,468]

Like Benefactor #5932

I also just get a BLACK screen, when I lock into the game.

 

I have tried to restart, reload, clear browser and so on... Nothing helps.

Try this link: https://tankionline.com/battle-en.html?flash=true

[Benefactor 6,888]

Have you tried the HTML5 version? I've found it to be significantly more stable than any Flash client/browser.

 

Also, you posted this at 0400 in the morning, is it still happening? Some other players were complaining about server issues around the same time you posted this.

 

Edit; try this link: https://tankionline.com/battle-en.html?flash=true

When you hit PLAY, why does the main site point directly to tankionline.com/html5/ instead of the one you just gave? 

Edited September 21, 2019 by Benefactor

[Stratosphere 2,234]

When you hit PLAY, why does the main site point directly to tankionline.com/html5/ instead of the one you just gave? 

That's the old HTML5 version (the one which looks exactly like the current Flash version but its made in HTML5)

[Ninja 10,468]

When you hit PLAY, why does the main site point directly to tankionline.com/html5/ instead of the one you just gave?

Confusing situation at the moment, there are 3 different versions of the game.

 

1: Original Flash version

2: HTML5 version with old interface

3: HTML5 version with the new interface

 

In Chrome and possibly (maybe all) some other browsers the 'Play' button directs to the HTML5 version with the old interface, it doesn't work very well.

 

The link I gave you above directs to the original Flash version, works well for some people.

 

To access the new interface HTML5 version click this https://tankionline.com/play/ seems to work the best based on recent feedback.

[Benefactor 6,888]

Flash: Allowed

Cache: cleared

Issue: After I hit PLAY, I just get a black screen. It just stays black. Not sure if it is doing anything as it stays for minutes on end. Was there a change to the browser version?

 

 

https://www.youtube.com/watch?v=QP1y_lwIhr8

 

 

Fixed.

Edited September 22, 2019 by Leur
Please use spoilers when quoting images/videos

[Golden_GAMER_tanki 2]

I HAVE ONE COMPLAINT!!!!

I BUYED THE YESTERDAY THE BATTLE PASS FOR PLAYING BUT IT DOES NOT ADDED TO MY ACCOUNT WHY?

:(   :(   :(   :(   :(   :(   :(   :(   :(   :(   :(   :(   :(   :(   :(

• Q

PLZ HELP  ME ADD TO MY ACCOUNT OTHERWISE MY MONEY WILL GO  :(  :(  :(  :(  :(  :(  :(  :(  :(  :(  :(

[Ninja 10,468]

 

First reload the game and check the challenges tab to see if you have the battle pass. 

 

Otherwise if the money was taken from your account fill in this form: Application for failed payment

[Bydo 20,119]

there seems to be a issue with the system Monday night.

 

was playing all day and had strong protection , but when I went to the later night battles ( around 8:30 pm ) battles were some what too easy.

 

yesterday went to a few battles and then found myself constantly getting destroyed . after a few battles I decided to go into the garage and my protection modules  had only 1 unit on. it was missing my other two , which I never touched any of them to changed.

 

this has happened in the past when there's been a update to the system. it removes or deletes protection modules that have been activated .

[Initiate 1,306]

This is interesting - it seems that if your melee turret ends up in a tank (you know, because the turrets aren't solid) you don't do any damage to that tank, but you still damage any tanks behind them.

[XpBp 1]

Its fine on chrome but how to active it on firefox?

I have the same issue on both chrome and Yandex. havnt tried Firefox yet but im sure it wont work

[Ninja 10,468]

I have the same issue on both chrome and Yandex. havnt tried Firefox yet but im sure it wont work

Are your GPU drivers and browser up to date?

[LONDON.ENGLAND 84]

Hiya, when ever I try to login via the client I’m being met with a message ‘library loading: error #2124’ anyone know what this means

[Bydo 20,119]

strange thing just happened , just finished this battle and the scores for everyone was posted, but in a blink of an eye the scores vanished and we ended up wit a 0 score board.

 

[Ninja 10,468]

strange thing just happened , just finished this battle and the scores for everyone was posted, but in a blink of an eye the scores vanished and we ended up wit a 0 score board.

This is simply a visual glitch, everyone should have received their crystals.

 

 

This is also a visual glitch, developers are aware of it.

[pinakas123 0]

Yeah strange thing. I got this as well and I was about to report it but then I saw the post

[Eithern 412]

Is it normal that isida doesn't get points for healing juggernaut???

[Ninja 10,468]

Is it normal that isida doesn't get points for healing juggernaut???

I believe you recieve 1 exp for every 20% healed, so once you have healed a Juggernaut from 0 - 100% you'll get 5 exp. Not really worth the effort if you're after exp.

[Okami 3,041]

In the mobile version, animated paints have a very low framerate. They move very choppily and disjointedly. It's not an internet issue (it's just fine on my laptop), and it's not a phone issue (this is a pretty new phone, I've had it since May of this year).

Still no answer. .-.

[Eithern 412]

I believe you recieve 1 exp for every 20% healed, so once you have healed a Juggernaut from 0 - 100% you'll get 5 exp. Not really worth the effort if you're after exp.

Really??? This is so wrong, there is no reason to heal a jgr this way...

[Ninja 10,468]

Really??? This is so wrong, there is no reason to heal a jgr this way...

Yup, its pretty bad sadly.

In the mobile version, animated paints have a very low framerate. They move very choppily and disjointedly. It's not an internet issue (it's just fine on my laptop), and it's not a phone issue (this is a pretty new phone, I've had it since May of this year).

Works well on my phone, Xiaomi Mi 9. Which phone is yours?

[Okami 3,041]

Works well on my phone, Xiaomi Mi 9. Which phone is yours?

Alcatel 7.

 

Paints weren't always choppy, they just started being that wy shortly before my original post.

 

Also, the graphics quality in the tanki app is at the default setting.

Edited September 28, 2019 by GrayWolf8733

[Ninja 10,468]

Alcatel 7.

 

Paints weren't always choppy, they just started being that wy shortly before my original post.

 

Also, the graphics quality in the tanki app is at the default setting.

Should be able to run just fine, if its not too inconvenient could you try clearing the app's cache and data?

 

You'll need to sign in again and re-download the paint files, so perhaps that could fix it.