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Changing Email/Password in HTML5


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Items in my account have been MU'd overnight. I suspect someone's accessed my account. How do I change my email/password in HTML5? When I click "change" in the "Account" tab, nothing happens. I'd shot the help desk an email but I don't know which email this account is linked to. Their email is help@tankionline.com right?

Spoiler

Thunder and Twins got MU'd from MK1-1 to MK1-2

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2 hours ago, HappyFace said:

That would be helpful if I remembered which email I linked this account to (if I even did so).

It should be linked to an e-mail address, considering you've got the 'Change' option available. Since you do not remember which e-mail you've linked your account to, you won't be able to change your account's password in the first place, which requires access to your respective linked e-mail. 

You will need to contact the Tech Support via the Application for account return form, in order to retrieve or change the e-mail address linked to your account (from where on you will afterwards be able to normally change your password), or request for an immediate password change in case your account is being unlawfully accessed by someone else.

Once you sort everything out and possibly get a confirmation (explaining your problem in detail prior) that someone else has spent crystals on your account, you may be required to fill out the Application for return of lost crystals respectfully.

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That would be helpful if I remembered which email I linked this account to (if I even did so). If I email the help desk which email account HappyFace is linked to with another email account, they wouldn't tell me, would they? They'd probably suspect I'm a hacker or something.

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