Complaint Book

[Viking4s 10,791]

which would be logical if tech support would block hacks and saboteurs,battle mods would actually do their work,chat mods wouldn't closed they eyes on their friends behaviour..

 

devs defend staff,staff defend devs..a circle..magical circle of one little universe which doesn't accept anything suggested from outside (let's forget about few impelements from I&S,they are more or less insignificant) their own little universe..

 

those are the reasons people are leaving..do you really think that all those people complaining on staff (for example) behaviour towards them is some kind of plot against staff?..don't insult anyone inteligence by confirming this question please

 

ofc,staff behaviour isn't only reason why people are leaving,dev recent updates mostly forced 'em out..but,let's be honest here..as I said

 

everything in this game which lead players to rage quit was in most of the cases (and I really think quite big percentage of those cases) is caused by System as I describe it..

 

about stupid rule which "forbids" people to discus staff behaviour..although Alternativa has right to do that,isn't it kinda ******ED (Cooper stay off this post) to ban people from discusion about everything?..doesn't that alone PROVES everything I said in last few posts??

Yeap, you got us, we are all a big family helping each other, you would do the same and defends your teammate. Also helpers believe in the game, we support it and we help explaining the changes, unfortunately we know as much as you do and we know it at the same time has Cedric communicate it to us the community.

If you had an issue with a staff member it's between you and him and his admin, follow the procedure. It's a simple rule which has an obvious purpose: if you keep a discussion between key people you will get to the point quickly while including the crowd bring nothing good and nothing will come out of it, the more people involve the more difficult to stay on point. See all the hot topic that goes off-topic in matters of days.

 

We accept everything from outside, look at the I&S, but remember not everything can be implemented, specifically if it seems to go the opposite direction of the plan. Alternativa own the game and make the changes as they see fit. However as a small company they are more flexible and probably listen more than any other big company.

 

If people rage quite they should rethink why they play the game. But they are mostly young people, they rage quite one day and they come back the next days as nothing happened, it's so common that there are jokes and memes about leaving the game (and coming back). Fortunately this in not a indicator of the player activity, there is more reliable tool to assess the player pool changes.

 

Remember if the game is dying, then lost of people are going to look for another job, I'm sure that this is not there secret/conspiracy plan.

[Bydo 20,133]

So you don't want to speak with anybody? But still want someone to deal with your problem?

If this is about the form where you have to give your nickname, don't you worry, put "notapplicable" and you're done.

You're nick is not relevant, we are just interested for feedback, not need to alarm the whole planet about confidentiality. It's ran by the community for the community.

Sir you miss understood what I said , I did not want to get into a debate on how mods / Admins or others work . I have voiced my issues to the correct channels and most have been satisfied.. others well we can't win them all . and also I do know about the rules if I wanted to get more into complaining about this topic I would take it to a PM .

[r_IMT-5390 150]

Kindly show some respect to the people who are providing your with help and are listening to your complaints, even thought they don't have to, especially when that one is an administrator of this forum. And please learn that this is not a democracy, Tanki is a game, a project of a company and it's at this company's discretion to decide what you, as its customer can or cannot do. 

this isn't democracy,I know that,this is gulag

 

if you are not with the system,you are against it

 

if you have something to complain about,complain,but leave out everything you complain about,BUT!!..player is free to suck up trying to get staff positon,as some did from present staff

 

what's the point of complaint book (which was started with my help too) if I can't complain?

 

idk,maybe I'll howl to the moon,but,it's kinda sad if I'll be alone,care to join me?..maybe you could explain this humble peasant which is trying to complain,about ways that SYSTEM allows to complain without complaining?..

[Viking4s 10,791]

Sir you miss understood what I said , I did not want to get into a debate on how mods / Admins or others work . I have voiced my issues to the correct channels and most have been satisfied.. others well we can't win them all . and also I do know about the rules if I wanted to get more into complaining about this topic I would take it to a PM .

ok, if problem solved then. Perfect.

[Moraine 5,877]

what's the point of complaint book (which was started with my help too) if I can't complain?

Did you read the first post of the topic? 

 

You may post any complaints about the game, but please refrain from posting any criticism of moderators' actions, as those should be sent to their respective administrator's forum PM.

[r_IMT-5390 150]

Yeap, you got us, we are all a big family helping each other, you would do the same and defends your teammate. Also helpers believe in the game, we support it and we help explaining the changes, unfortunately we know as much as you do and we know it at the same time has Cedric communicate it to us the community.

If you had an issue with a staff member it's between you and him and his admin, follow the procedure. It's a simple rule which has an obvious purpose: if you keep a discussion between key people you will get to the point quickly while including the crowd bring nothing good and nothing will come out of it, the more people involve the more difficult to stay on point. See all the hot topic that goes off-topic in matters of days.

 

We accept everything from outside, look at the I&S, but remember not everything can be implemented, specifically if it seems to go the opposite direction of the plan. Alternativa own the game and make the changes as they see fit. However as a small company they are more flexible and probably listen more than any other big company.

 

If people rage quite they should rethink why they play the game. But they are mostly young people, they rage quite one day and they come back the next days as nothing happened, it's so common that there are jokes and memes about leaving the game (and coming back). Fortunately this in not a indicator of the player activity, there is more reliable tool to assess the player pool changes.

 

Remember if the game is dying, then lost of people are going to look for another job, I'm sure that this is not there secret/conspiracy plan.

well,I like your style,I'll admit :) but trust me,I know what am I writing about..about players leaving..many..many..many left..not because "that's life" but because of stupidity spilled from Alternativa..

 

just 2,2 simple things are on my side on this thread..1st is new ratings parameter..efficiency..half of listed were playing back in the days whn I was still active,know most of them,and I know why 90% of them left..2nd..EULA..company is legaly deffending their narowminded decisions knowing that there are people here with IQ > room temperature in Siberia which could exploit their legal means and posibilities to protect investments in this game (euros and dollars :) ) beacuse,let's face it,they are selling you product which is altered 6 times a year..that's why EULA was updated about 10 times in last 18 months..

[r_IMT-5390 150]

Did you read the first post of the topic? 

 

You may post any complaints about the game, but please refrain from posting any criticism of moderators' actions, as those should be sent to their respective administrator's forum PM.

read?..I typed every single word of this topic in original form damn it..

[Viking4s 10,791]

this isn't democracy,I know that,this is gulag

 

if you are not with the system,you are against it

 

if you have something to complain about,complain,but leave out everything you complain about,BUT!!..player is free to suck up trying to get staff positon,as some did from present staff

 

what's the point of complaint book (which was started with my help too) if I can't complain?

 

idk,maybe I'll howl to the moon,but,it's kinda sad if I'll be alone,care to join me?..maybe you could explain this humble peasant which is trying to complain,about ways that SYSTEM allows to complain without complaining?..

If you can't beat the system, use the system.

 

"player is free to suck up trying to get staff positon,as some did from present staff" what does that mean?

Just for clarity, beware that staff is people from alternativa (devs and CM) they are paid by alternativa, while the Helpers are players from the community of players. Talk about community/group of helpers if you wish.

 

What was your complaint(s), it's a bit a everything mixed in one bag, if you could break it down that would be easier to cover each of your point.

 

[Moraine 5,877]

read?..I typed every single word of this topic in original form damn it..

 

 

What was your complaint(s), it's a bit a everything mixed in one bag, if you could break it down that would be easier to cover each of your point.

 

^ If you know the essence of the topic and as my colleague asked, what's the actual complaint then? 

[r_IMT-5390 150]

If you can't beat the system, use the system.

 

"player is free to suck up trying to get staff positon,as some did from present staff" what does that mean?

Just for clarity, beware that staff is people from alternativa (devs and CM) they are paid by alternativa, while the Helpers are players from the community of players. Talk about community/group of helpers if you wish.

 

What was your complaint(s), it's a bit a everything mixed in one bag, if you could break it down that would be easier to cover each of your point.

 

which part you do not understand?

 

I can't,Ostrica forbids me to do so :^(

 

my complaint?..it's almost midnight here..I could write about those next 12 hours I think..but..some of them are clear enough in earlier posts I made here,at least I think so..

[r_IMT-5390 150]

^ If you know the essence of the topic and as my colleague asked, what's the actual complaint then? 

I hope you will ban your self for this line,reason Trolling :)

[Viking4s 10,791]

well,I like your style,I'll admit :) but trust me,I know what am I writing about..about players leaving..many..many..many left..not because "that's life" but because of stupidity spilled from Alternativa..

 

just 2,2 simple things are on my side on this thread..1st is new ratings parameter..efficiency..half of listed were playing back in the days whn I was still active,know most of them,and I know why 90% of them left..2nd..EULA..company is legaly deffending their narowminded decisions knowing that there are people here with IQ > room temperature in Siberia which could exploit their legal means and posibilities to protect investments in this game (euros and dollars :) ) beacuse,let's face it,they are selling you product which is altered 6 times a year..that's why EULA was updated about 10 times in last 18 months..

ok, if you could drop the unnecessary words that would make more sens. If they were useful ok, but they currently are not bringing anything in this case, in contrary they implies that the situation is doomed as Alternativa is brainless and therefore will not listen or act to anybody complaints which then render your complaint empty. IMO starting a discussion with this words will never help.

 

People leave, people come. You might argue that this is due to the changes, however doing nothing could also generate the same fate. The purpose of the changes have been stated already, you might not agree, but most of the current successful game are actually doing it already, there is probably a hint here. People leave but this could be also due to many other reasons. Mostly because the story mode is way too long, I mean 2 years to reach legend (with about 10k xp per week), that's really long. Many other game have a 6 months story mode and then you have most of the equipment to play the special/recreational mode and/or the competitive mode with leagues. I have now all the M3 i need i don't need more crystal and I can play special format indefinitely, for me the story mode is finished i could leave the game and look for another challenge.

 

The eula change, a lot, but it always have the same purpose, protect the company and ensure faireplay. However the purpose never change, and it will not make you rage quite or leave the game. Complaining about the eula is irrelevant, do you complain when google, FB or Yahoo change it? did that made a difference to you there decision and your life?

Alteration of the product is possible, this is the new technology ways of working, all the online game does it. Do you want tanki to die and then create a new one like tanki x and start all over - remind me how many people where not happy to have to start again even if it's not the same product!

 

 

[Viking4s 10,791]

which part you do not understand?

"player is free to suck up trying to get staff positon,as some did from present staff" what does that mean?

 

I can't,Ostrica forbids me to do so :^(

 

my complaint?..it's almost midnight here..I could write about those next 12 hours I think..but..some of them are clear enough in earlier posts I made here,at least I think so..

well, who suck up to who?

I did not suck up, I wasn't aware of this standard procedure. I'm an illegal helper. :/ (should I suck up to Osticia, do you think it is the best move to boost my Helper carrier?)

 

If it's about helpers, PM to the helper's Admin.

If it's about the admin, PM Cedric.

If it's about Cedric and the alternativa staff contact help desk.

 

Complaining why not? if it is wrong doing, misshape.

Making proposal is actually much better, if you have idea about:

- the game => I&S

- improve newspaper => neswpaper

- events => events,

...

 

 

 

[r_IMT-5390 150]

 

ok, if you could drop the unnecessary words that would make more sens. If they were useful ok, but they currently are not bringing anything in this case, in contrary they implies that the situation is doomed as Alternativa is brainless and therefore will not listen or act to anybody complaints which then render your complaint empty. IMO starting a discussion with this words will never help.

People leave, people come. You might argue that this is due to the changes, however doing nothing could also generate the same fate. The purpose of the changes have been stated already, you might not agree, but most of the current successful game are actually doing it already, there is probably a hint here. People leave but this could be also due to many other reasons. Mostly because the story mode is way too long, I mean 2 years to reach legend (with about 10k xp per week), that's really long. Many other game have a 6 months story mode and then you have most of the equipment to play the special/recreational mode and/or the competitive mode with leagues. I have now all the M3 i need i don't need more crystal and I can play special format indefinitely, for me the story mode is finished i could leave the game and look for another challenge.

 

The eula change, a lot, but it always have the same purpose, protect the company and ensure faireplay. However the purpose never change, and it will not make you rage quite or leave the game. Complaining about the eula is irrelevant, do you complain when google, FB or Yahoo change it? did that made a difference to you there decision and your life?
Alteration of the product is possible, this is the new technology ways of working, all the online game does it. Do you want tanki to die and then create a new one like tanki x and start all over - remind me how many people where not happy to have to start again even if it's not the same product!

 

ensure fairplay?..for who exactly?..users?..please..

 

Agreed..every update IS protected with EULA,regardless of that how does affect users..and be honest..how many of them are happy with recent updates?..all that we ever get from devs is "you don't see big picture yet,it will take time"..wth??..is this beta testing of the game?..if so,why the Shop exists in first place??..if the game is in beta testing,everything should be available to purchase ONLY via game curency

 

 

well, who suck up to who?
I did not suck up, I wasn't aware of this standard procedure. I'm an illegal helper. :/ (should I suck up to Osticia, do you think it is the best move to boost my Helper carrier?)

 

If it's about helpers, PM to the helper's Admin.
If it's about the admin, PM Cedric.
If it's about Cedric and the alternativa staff contact help desk.

 

Complaining why not? if it is wrong doing, misshape.
Making proposal is actually much better, if you have idea about:
- the game => I&S
- improve newspaper => neswpaper
- events => events,
...

 

have I mentioned any nicknames?..if so,please point out where excatly

[r_IMT-5390 150]

What are you even getting at here? Yes, the game is protected with the EULA. What does this have to do with you disliking the game? Your whole string of previous posts are really strange. Don't like the game? Don't play it. It's like a store. A store can sell whatever it wants, and is by no means responsible for customers not finding something they'd like to buy. However, if a store sells unpopular items, it will lose money. If you as a customer are not satisfied with the product, then you can either choose to not buy anything from the store (forcing it to sell something else to stay in business) or offer constructive criticism (telling the store what to sell). 

 

So far, you have called the game, or rather it's moderators and helpers corrupt/bad without offering any proof. You are not offering constructive criticism, nor have you quit the game to show how "bad" it is.

 

If we are to apply the store analogy, you are a customer that does not like the product a store sells, but still buys it without offering suggestions for improvement, a rather strange position. Thus the store has no reason to change the things it sells, or even listen to you.

I left this parody (active playing) long time a go

 

my disliking of game as you call it ISN'T ONLY mine..I am talking for those who don't give a * about forum and who left this parody because of dumb updates which have goal (unofficial ofc,they can't be dircet :D ) to kill free players,or at least to make them a hell "gaming expirience" as devs call it..because,cutomer service doesn't exist if it doesn't have anything to do with paying 'em money

 

which leads me to this;you said I offered no proof..I did,numerous of times I passed those to so called "customers service"..which is basiclly solving cases ONLY related to,allmighty $

 

about store analogy..please,even stores would like to keep their customers..unlike this parody

 

about constructive criticism..I can only write this :D :D :D :D :D :D :D :D :D :D :D :D when did they (devs) took any kind of criticism? ..NEVER..that's why dislike button was removed and like button stayed so staff ,wannabe staff,and their alts can "abuse" it and praise allmighty devs..so this point as allmost all you stated are INVALID

[WaspShaft98 114]

And how to complain about our noob chat admin :huh:?

You're supposed to PM Mr. Cedric if the administrator misbehaves.

There's only one of them who needs to be relieved of their duties.

[Canada_wins 145]

Wow @ trolling (posts above the above post)! ^

 

FYI: Tanki removed the "dislike" for the same reason Facebook keeps refusing to add it as an emoticon...psychological reasons.

Edited June 20, 2017 by Canada_wins

[KILL-BILL-CHAUHAN 44]

I think the tanki devs went missing or might be busy in some noob update they totally ignore the xp/bp bug. People are taking advantage of this and Battle modes are helpless

[Guest]

 

Topic merged. The developers are aware of this problem and they are working on fixing it.

[AmonNAmarth 63]

I always try to find a good game with people of my rank in NO-POR battels! BUT I CAN'T! because there is no game with the maximum rank Major General !! and I CAN'T EVEN create a game because only PRO match i can !

SO what happened? I Join match with max rank Lieutenant General AND ... they have all m3 and more stronger AND I CANT PLAY LIKE THIS THEY ALWAYS BEAT ME LIKE A DOG . it's IMPORTANT that there are some match with my rank because between Major General and Lieutenant General there is A BIG DIFFERENCE of STRONGNESS! not like between Brigadier or Major General.

So why did an admin just think one second that take off the possibility of doing NO-PRO match would be a good idea ???? PLZ create A LOT OF MATCH with max rank the MAJOR GENERAL !! 

[BRO0088 1,724]

I always try to find a good game with people of my rank in NO-POR battels! BUT I CAN'T! because there is no game with the maximum rank Major General !! and I CAN'T EVEN create a game because only PRO match i can !

SO what happened? I Join match with max rank Lieutenant General AND ... they have all m3 and more stronger AND I CANT PLAY LIKE THIS THEY ALWAYS BEAT ME LIKE A DOG . it's IMPORTANT that there are some match with my rank because between Major General and Lieutenant General there is A BIG DIFFERENCE of STRONGNESS! not like between Brigadier or Major General.

So why did an admin just think one second that take off the possibility of doing NO-PRO match would be a good idea ???? PLZ create A LOT OF MATCH with max rank the MAJOR GENERAL !! 

U will face low rankers in EU 10 11 13 23 24 

[SprayGround 2,851]

Topic merged.

[I..coolguy2603 0]

i got banned on my bigger acc only one rank ahead of me it said i was banned for ever i did nothing can u help me?

[SprayGround 2,851]

i got banned on my bigger acc only one rank ahead of me it said i was banned for ever i did nothing can u help me?

If you have been banned and you need informations about the ban or you think you were banned by mistake, please read this: What to do if you have been punished?

[Error_the_dark 0]

Remember me button doesnt work for me. pls fix asap because I have serious error problems and when I have to reload, I always have to fill in pass + user.