Complaint Book

[CooperO 7,956]

I'd rather have a few bad eggs than none at all, dig?

We rather have quality over quantity. A few bad eggs will spoil the whole cake.

[Stratosphere 2,234]

This thing dude..I can't blow it up..it's getting annoying 

What thing? What are you talking about?

 

We rather have quality over quantity. A few bad eggs will spoil the whole cake.

 

Cooper does cooking too. :o

Edited November 13, 2017 by Stratosphere

[T-34-3m 360]

We rather have quality over quantity. A few bad eggs will spoil the whole cake.

That's respectable, but I'm going to be blunt here; I don't feel like there are any consequences for breaking the rules. An IP ban would be so much better than an account ban for cheating or spamming.

[Ninja 10,468]

Any mod or Nives here? I really need some help!

Just post whatever you need, you'll get an answer. ;)

[Aslan 671]

 

What thing? What are you talking about?

 

 

Just post whatever you need, you'll get an answer. ;)

 

 

This thing. 

 

[CooperO 7,956]

Cooper does cooking too. :o

I even clean the house and do the laundry.

 

That's respectable, but I'm going to be blunt here; I don't feel like there are any consequences for breaking the rules. An IP ban would be so much better than an account ban for cheating or spamming.

That won't work for numerous reasons.

[Moraine 5,877]

That's respectable, but I'm going to be blunt here; I don't feel like there are any consequences for breaking the rules. 

Oh trust me, there are plenty of consequences for players that breaks the rules. They simply vary, we apply different penalties to different kinds of violations. And mind you, this is a game and not a punishment facility, ours is to work our best to prevent issues, not to simply cut off players from enjoying this game (IP ban is impossible for a number of reason which were all written on the forum at least dozen times in the past). 

[Restrict 58]

Hey guys, just wanted to let you know there's an unspoken rule of tanki; if you have lag problems "lag" is just an excuse and you are actually hacking into the game so you will be banned. Don't even try to message help@tankionline.com because as I said earlier they can't differentiate between someone who is lagging and someone who is hacking. Enjoy.

Edited November 14, 2017 by Restrict

[Maf 32,302]

Hey guys, just wanted to let you know there's an unspoken rule of tanki; if you have lag problems "lag" is just an excuse and you are actually hacking into the game so you will be banned. Don't even try to message help@tankionline.com because as I said earlier they can't differentiate between someone who is lagging and someone who is hacking. Enjoy.

Topic merged

 

Did you actually try to message tech support, or are you just assuming that they won't help you?

[Moraine 5,877]

Of course they do. I've been speaking with them on regular basis. 

[HammerXT 96]

i want to report a problem, my tank self destruct every time it get above other tank, sometimes i'm not even fully above other tank when i get self destructed, please fix this asap.

[r_Issimo2 1,495]

I hate Overdrive, the noobs that join the losing team don't even know how to use it, or who knows what they are waiting for to use it.

Edited November 16, 2017 by r_Issimo2

[Bydo 20,133]

Posted 16 Nov 2017 - 12:44

Patch Update #493 - Released 16th November 2017

 

• To help optimize the game, the option to show your Premium account status to the other players has been disabled (Statistics screen and Premium-bonus).

fully agree with this being removed , there is no reason for others to know if you did or did not have it.. finally

[bizm.ua 4]

Standalone version is getting stuck on loading screen. Is it going to be fixed anytime soon? Screenshot: http://tinypic.com/r/ng58c4/9 Have this issue since mid of this week.

[CooperO 7,956]

Standalone version is getting stuck on loading screen. Is it going to be fixed anytime soon? Screenshot: http://tinypic.com/r/ng58c4/9 Have this issue since mid of this week.

It's a result of the server maintenance that happened a few days ago. Clearing your flash player cache should solve the problem (using CCleaner is also an option). Another possible solution is to use a different link from the list here.

[SkiIL-PaVlIToS 579]

i want to report a problem, my tank self destruct every time it get above other tank, sometimes i'm not even fully above other tank when i get self destructed, please fix this asap.

Is your ping high when that happens?

[bizm.ua 4]

It's a result of the server maintenance that happened a few days ago. Clearing your flash player cache should solve the problem (using CCleaner is also an option). Another possible solution is to use a different link from the list here.

Nope, doesn't work. Clearing cache doesn't change anything. Alternative link it doesn't load at all. Only option is to use firiefox which is impossible, because game isn't working properly there.

 

So do you know, is anybody working on fixing it or should i just forget about TankiOnline?

[SkiIL-PaVlIToS 579]

Nope, doesn't work. Clearing cache doesn't change anything. Alternative link it doesn't load at all. Only option is to use firiefox which is impossible, because game isn't working properly there.

 

So do you know, is anybody working on fixing it or should i just forget about TankiOnline?

There must be a problem with FlashPlayer its rarely working, Why dont you try Client?

[bizm.ua 4]

There must be a problem with FlashPlayer its rarely working, Why dont you try Client?

Which Client? This one http://help.tankionline.com/forums/7-knowledge-base/topics/2347-what-is-standalone-flash-player/ ? It doesn't load. If you mean standalone app that one is getting stuck i posted screenshot above.

[SkiIL-PaVlIToS 579]

Which Client? This one http://help.tankionline.com/forums/7-knowledge-base/topics/2347-what-is-standalone-flash-player/ ? It doesn't load. If you mean standalone app that one is getting stuck i posted screenshot above.

Download Link:

http://s.eu.tankionline.com/resources/client/1/tankionline-eu.exe

[bizm.ua 4]

Download Link:

http://s.eu.tankionline.com/resources/client/1/tankionline-eu.exe

Yep. That's a standalone app i've been using for ages because that was the only option to play this game. Now they ruined it. It is getting stuck on loading process. Screenshot is above in this thread. I just want to know are these guys aware and fixing it, or should i just forget about Tanki Online completely?

[SkiIL-PaVlIToS 579]

Yep. That's a standalone app i've been using for ages because that was the only option to play this game. Now they ruined it. It is getting stuck on loading process. Screenshot is above in this thread. I just want to know are these guys aware and fixing it, or should i just forget about Tanki Online completely?

You should also try:

 

1.Uninstall the game client.

2.Go to: %APPDATA%/../Roaming/TankiOnline

3.Delete "Local Store" folder.

4.Re-install the game client.

[bizm.ua 4]

You should also try:

 

1.Uninstall the game client.

2.Go to: %APPDATA%/../Roaming/TankiOnline

3.Delete "Local Store" folder.

4.Re-install the game client.

Ok. This way it worked. Thanks!

[SkiIL-PaVlIToS 579]

yes, i have major problems with my ping since Halloween, too much 999 ping, and too much time for leading plus re-enter the game error in almost two times per hour on average.

If you had 999 ping thats the problem probably.

You should call internet provider and ask them to check your internet line.

 

EDIT: this might help:

https://en.tankiwiki.com/High_ping

Edited November 17, 2017 by SkIlL-PaVlIToS

[DestroyerI-ncognito 0]

I keep getting this error...