Complaint Book

[DestroyerI-ncognito 0]

I fixed it now. Cleared my cookies.

[SkiIL-PaVlIToS 579]

I fixed it now. Cleared my cookies.

Nice :), If it happens again clear cookies or your broswers cache.

Edited November 18, 2017 by SkIlL-PaVlIToS

[CooperO 7,956]

I fixed it now. Cleared my cookies.

Glad to hear you fixed it! If you're ever running into some technical difficulties again, don't hesitate to visit our help site.

[Toby 2,938]

I keep getting this error...

 

 

 

 

 

The link appears to be badly formed, that's why you encountered the '404 Not Found' error. In the future, play the game through this link: http://tankionline.com/battle-en.html

[DestroyerI-ncognito 0]

The link appears to be badly formed, that's why you encountered the '404 Not Found' error. In the future, play the game through this link: http://tankionline.com/battle-en.html

I had tried that. Get the 404 error or a bizzarre 403 error (forbidden)

[DJSoCalCreeper 0]

I bought a community paint and can't get the other one. Could someone please explain if this is working accordingly, or if this wasn't supposed to happen? I wanted to get both paints but I cannot now.

Thanks,

DJ

[Kurt_KurtDGreat 2,259]

I bought a community paint and can't get the other one. Could someone please explain if this is working accordingly, or if this wasn't supposed to happen? I wanted to get both paints but I cannot now.

Thanks,

DJ

If you mean the battle of the social networks (see main thread here: http://en.tankiforum.com/index.php?showtopic=365503) you are only allowed to buy either VK or OK paint as it is part of a competition between the buyers of the 2 sets of fans ;) You can win great prizes depending on how good you are (basically your K/D and kills). :)

[LiquidGold 1,370]

A Compliment,

 

I recently had a long battle in which we had 2 sabotage tankers join about 6 hours in, and am very grateful to the battle moderator who joined literally within 5 minutes and ousted them with a swift Green badge  to their names ... Thank you tanki.

 

We went on to win 727 flags to 299 battle fund 339,000 , I got 49,000

Edited November 22, 2017 by LiquidGold

[aromater 14]

I am sure we are all aware of this that tanki is Pay to win.

 

Does tanki even listen to the community? firstly "lets split paints apart from their protection to make players buy them separately"  not saying that update was bad although no one liked it.

 

All i'm saying is that tanki only does things to Benefit those who buy in game purchases and does nothing to support those who grind as Free to Play (F2P)

if this goes on tanki will end up just like Battle front. 

 

​p.s black Friday only benefits the buyers we F2P get nothing except WOW  black gold boxes and loot boxes.

seeing that gold boxes are rare why don't we increase drop rate so everyone gets a fair chance but nope its tanki.

[Stratosphere 2,234]

What do you think that you don't like here? There a lot of free things here. :)

[Kurt_KurtDGreat 2,259]

 

Topic merged.

[aromater 14]

What do you think that you don't like here? There a lot of free things here. :)

free things like the smoky and hunter you get for free? or gold box you will never get?

[Ninja 10,468]

free things like the smoky and hunter you get for free? or gold box you will never get?

There wouldn't be much point in a game where you get everything for free. It would eliminate the excitement since you would have nothing to look forward to.

 

Gold boxes are possible to catch, you just need a little bit of practice. ;)

[GuidoFawkes 2,361]

Gold boxes are possible to catch, you just need a little bit of practice. ;)

and drugs

[aromater 14]

There wouldn't be much point in a game where you get everything for free. It would eliminate the excitement since you would have nothing to look forward to.

 

Gold boxes are possible to catch, you just need a little bit of practice. ;)

i know gold boxes are easy ( i got 3 today with viking) a map filled with 20 players and one kid gets it?

[InfamatiEtObliterati 182]

Are servers down? 'Cause there hasn't been an official statement saying they are (right?)

And I checked http://downforeveryoneorjustme.com which says they're up. And if they're down, why?

 

EDIT: I just read this topic, where a lot of players are reporting this yet no one seems to know the exact reason behind it. So my question still stands.

Edited November 24, 2017 by InfamatiEtObliterati

[SkiIL-PaVlIToS 579]

Are servers down? 'Cause there hasn't been an official statement saying they are.

And I checked http://downforeveryoneorjustme.com which says they're up. And if they're down, why?

Tanki servers are down due to maintenance for sometime. Edited November 24, 2017 by SkIlL-PaVlIToS

[oOsamsaraOo 17]

How do you think to refund people who fight HARD for some times (with another account I did it for 45 minutes) that early in the morning earn a lot of boxes (I earned 80 in 3 battles) that now you delete from garage?

Not only I waste my supplies 'cos it was to gain that boxes, but uou also delete the chrystals I gain fighting!

Overall, you MUST refund all people for the time wasted.

Even that you mantain that it was an "out of ordinary" or "unscheduled" give away, you  CANNOT give up to refund people that, in someway, did special efforts in change of nothing, without guilt oh their side.

I hope this time, differently from other times, you will take the chance to avoid a bad behaviour on your behalf against players.

Yes, sometimes you give your guilts on players shoulder and you can say nothing to convince us of the contrary.

Only in rare cases you take YOUR cross on YOUR shoulders.

Sorry to say that, but truth has the first right: to be said.

 

Ah, such a bitter story.

 

samsara

[Ninja 10,468]

How do you think to refund people who fight HARD for some times (with another account I did it for 45 minutes) that early in the morning earn a lot of boxes (I earned 80 in 3 battles) that now you delete from garage?

Considering they were falling every few seconds I very much doubt that you had to 'fight HARD' for the boxes.

 

Exploitation of bugs is prohibited within the game rules which is why the items were removed.

 

Any other losses were compensated for by 1 day of premium and an extension of Containers and black boxes until the 28th.

[oOsamsaraOo 17]

Considering they were falling every few seconds I very much doubt that you had to 'fight HARD' for the boxes.

 

Exploitation of bugs is prohibited within the game rules which is why the items were removed.

 

Any other losses were compensated for by 1 day of premium and an extension of Containers and black boxes until the 28th.

Thanks for your answer.

 

1. it was NOT CLEAR it was a bug, it cannot be clear until you clear it: its not the first time that tankionline do some surprise like 3x battle fund without announcing, do you remember that? can you imagine if I dont take that chance when all take it? UNTIL AN OFFICIAL COMMUNICATION IS RELEASED FROM YOUR SIDE YOU CANNOT PRETEND WE ARE GUILTY!

 

2. your doubt about our fighting hard means nothing but a lack of experience on your side and an insult to us, so I cannot answer you properly without being banned, that I will not do; just a shame on your side dont believe to someone on the spot when something is said: this is form a bad education in my Country

 

3. so, tankionline value 45 minutes of our lives 1 day premium? well, nothing but another insult.

 

4. and what about all the supplies I waste to earn the boxes??!! I guess you cannot imagine sucha lot repair kit I waste for YOUR MISTAKE

 

5. the concet of refund ACQUIRED GOODS with POSSIBLE GOODS is improper and deviant. I already earned what I earned, you cannot give me in change something with wich I could possibly earn, it is something like sure apples of tomorrow for possible potatoes in the future.

 

Conclusion:

sad to say, but totally unsatisfiying, to be fair

 

Best regards

samsara

 

P.S.

A friend of mine add this:

 

and i did not even played this morning... servers down... Pff. and now i do noet have time enough to play... :( 

Edited November 24, 2017 by oOsamsaraOo

[wolverine848 13,097]

How do you think to refund people who fight HARD for some times (with another account I did it for 45 minutes) that early in the morning earn a lot of boxes (I earned 80 in 3 battles) that now you delete from garage?

Not only I waste my supplies 'cos it was to gain that boxes, but uou also delete the chrystals I gain fighting!

Overall, you MUST refund all people for the time wasted.

Even that you mantain that it was an "out of ordinary" or "unscheduled" give away, you  CANNOT give up to refund people that, in someway, did special efforts in change of nothing, without guilt oh their side.

I hope this time, differently from other times, you will take the chance to avoid a bad behaviour on your behalf against players.

Yes, sometimes you give your guilts on players shoulder and you can say nothing to convince us of the contrary.

Only in rare cases you take YOUR cross on YOUR shoulders.

Sorry to say that, but truth has the first right: to be said.

 

Ah, such a bitter story.

 

samsara

LOL... fighting hard... :P :D :lol:

 

Sprained an ankle running from one box to another?

 

Thanks for your answer.

 

 

1. it was NOT CLEAR it was a bug, it cannot be clear until you clear it: its not the first time that tankionline do some surprise like 3x battle fund without announcing, do you remember that? can you imagine if I dont take that chance when all take it? UNTIL AN OFFICIAL COMMUNICATION IS RELEASED FROM YOUR SIDE YOU CANNOT PRETEND WE ARE GUILTY!

 

2. your doubt about our fighting hard means nothing but a lack of experience on your side and an insult to us, so I cannot answer you properly without being banned, that I will not do; just a shame on your side dont believe to someone on the spot when something is said: this is form a bad education in my Country

 

3. so, tankionline value 45 minutes of our lives 1 day premium? well, nothing but another insult.

 

 

4. and what about all the supplies I waste to earn the boxes??!! I guess you cannot imagine sucha lot repair kit I waste for YOUR MISTAKE

 

5. the concet of refund ACQUIRED GOODS with POSSIBLE GOODS is improper and deviant. I already earned what I earned, you cannot give me in change something with wich I could possibly earn, it is something like sure apples of tomorrow for possible potatoes in the future.

 

Conclusion:

sad to say, but totally unsatisfiying, to be fair

 

Best regards

samsara

 

P.S.

A friend of mine add this:

 

and i did not even played this morning... servers down... Pff. and now i do noet have time enough to play... :( 

You use the word "earned" a few times.  You really think you "earned" those boxes?  :huh: :o :blink:

[oOsamsaraOo 17]

LOL... fighting hard... :P :D :lol:

 

Sprained an ankle running from one box to another?

 

You use the word "earned" a few times.  You really think you "earned" those boxes?  :huh: :o :blink:

 

Yes, I did.

You do not 'cos you didn't.

[Ninja 10,468]

Thanks for your answer.

 

1. it was NOT CLEAR it was a bug, it cannot be clear until you clear it: its not the first time that tankionline do some surprise like 3x battle fund without announcing, do you remember that? can you imagine if I dont take that chance when all take it? UNTIL AN OFFICIAL COMMUNICATION IS RELEASED FROM YOUR SIDE YOU CANNOT PRETEND WE ARE GUILTY!

Official communication was released regarding the event. It was clearly stated:

• 

Which obviously means golds shouldn't have dropped every few seconds.

 

Tanki have never held any celebrations without prior announcement, the only exception being flash sales.

 

Of course everyone took the golds, thats just human nature, nonetheless it was a glitch which is why they were removed without the punishment a violation would usually entail. Nobody is saying you're guilty, there's nothing to be guilty of.

 

 

2. your doubt about our fighting hard means nothing but a lack of experience on your side and an insult to us, so I cannot answer you properly without being banned, that I will not do; just a shame on your side dont believe to someone on the spot when something is said: this is form a bad education in my Country

I'm not insulting you, it's simply a given fact that Gold Boxes require very little effort to catch when they fall every few seconds. Describing how hard it was to catch a gold box won't get you banned.

 

3. so, tankionline value 45 minutes of our lives 1 day premium? well, nothing but another insult.

It's impossible to compensate every single player based precisely on how many minutes/effort/supplies they spent in the game during the glitch. 

 

4. and what about all the supplies I waste to earn the boxes??!! I guess you cannot imagine sucha lot repair kit I waste for YOUR MISTAKE

This is why 1 day of premium in compensation was handed out.

 

5. the concet of refund ACQUIRED GOODS with POSSIBLE GOODS is improper and deviant. I already earned what I earned, you cannot give me in change something with wich I could possibly earn, it is something like sure apples of tomorrow for possible potatoes in the future.

You intentionally or unintentionally exploited a bug within the game which allowed you to gain a huge and unfair advantage against every other player. Thus, the items were removed.

 

 

Conclusion:

sad to say, but totally unsatisfiying, to be fair

Of course its unsatisfying, it would have been great for you to get to keep all the stuff and have an advantage over other players. But thats not how it works. :P

 

P.S.

A friend of mine add this:

 

and i did not even played this morning... servers down... Pff. and now i do noet have time enough to play... :( 

 

 Which is why Containers and black boxes are extended until November 28th, 02:00 UTC.

 

[oOsamsaraOo 17]

Official communication was released regarding the event. It was clearly stated:

 

• 

 

Which obviously means golds shouldn't have dropped every few seconds.

 

Tanki have never held any celebrations without prior announcement, the only exception being flash sales.

 

Of course everyone took the golds, thats just human nature, nonetheless it was a glitch which is why they were removed without the punishment a violation would usually entail. Nobody is saying you're guilty, there's nothing to be guilty of.

 

 

I'm not insulting you, it's simply a given fact that Gold Boxes require very little effort to catch when they fall every few seconds. Describing how hard it was to catch a gold box won't get you banned.

 

It's impossible to compensate every single player based precisely on how many minutes/effort/supplies they spent in the game during the glitch. 

 

This is why 1 day of premium in compensation was handed out.

 

You intentionally or unintentionally exploited a bug within the game which allowed you to gain a huge and unfair advantage against every other player. Thus, the items were removed.

 

 

Of course its unsatisfying, it would have been great for you to get to keep all the stuff and have an advantage over other players. But thats not how it works. :P

 

 

 Which is why Containers and black boxes are extended until November 28th, 02:00 UTC.

 

You miss all points, I dont know if willingly or not, you tell me.

 

Just an example because I cant write a book free for you.

You speak about announcement BEFORE event I talk clearly about an announcement DURING the event, which is totally different...

And it's not true that tankionline never celebrate without announcement, this is expecially bad from a tankionline informer.

Just go to older tanker and ask if it is not true there was some multiplied battle fund without announcement, dude.

 

But I stop here, I see as clear as the sun that there is not ANY will to acknowledge that WE pay for YOUR mistakes, and that's all from your side.

 

So bad.

So sad.

 

P.S.

You miss the point also about my friend: if you stay long time with servers offline someone cant complete missions, and maybe also lose the whole week, he was not talking about boxes. Ahhhh

[Ninja 10,468]

You miss all points, I dont know if willingly or not, you tell me.

 

Just an example because I cant write a book free for you.

You speak about announcement BEFORE event I talk clearly about an announcement DURING the event, which is totally different...

In which case you may find Nives' response more relevant:

 

 

The drop rate this morning was absolutely a mistake and also a failure to quickly inform you on Tanki's part and my own.

 

Seeing the drops happening every second and knowingly partaking in a clearly broken mechanic is another problem.

 

In the original announcement it is stated the drop rates are the same as Gold Boxes. You knew it was broken. I don't excuse the developers for waiting 2 hours to stop the game and fixing it for 5 more, that's just bad job on all fronts. What I can understand is that hundreds of boxes farmed using a bug by a small percent of all players is a real threat to the game and its economy. What about everyone who bought the special offer? What about players who slept or were away and now need to fight tooth and nail for every rare box, when you drove around and caught hundreds of them with the effort of launching the game during the broken time?

 

For the company, it's simple - give everyone gold rains, devalue your items and close the game, or eat ~100 pages of anger.

 

Luckily enough, I'm here doing the last part :)

 

 

And it's not true that tankionline never celebrate without announcement, this is expecially bad from a tankionline informer.

Just go to older tanker and ask if it is not true there was some multiplied battle fund without announcement, dude.

I could be mistaken on that point, could you link me a record of what happened or some sort of proof?

 

But I stop here, I see as clear as the sun that there is not ANY will to acknowledge that WE pay for YOUR mistakes, and that's all from your side.

You didn't pay for anything, it was the developer's mistake which is why you were rewarded. 1 day of premium is worth far more than anything you could have realistically got in 45 mins.

 

You miss the point also about my friend: if you stay long time with servers offline someone cant complete missions, and maybe also lose the whole week, he was not talking about boxes. Ahhhh

If he couldn't complete a mission during the rest of the hours that servers were avalible thats just an unfortunate situation. Nothing much can be done about it.

 

---

 

That being said, I'm here to respond to your complaint, not to argue. :)