Complaint Book

[SmellThis 117]

Why have tanki still not changed  pro battle names back to a readable form for everybody else but russians, i have to say with all the support you have gotten from non russian speaking nations your just insulting us now 

[RemingtonKnights 5]

Why have tanki still not changed  pro battle names back to a readable form for everybody else but russians, i have to say with all the support you have gotten from non russian speaking nations your just insulting us now 

I thought You wanted the old tanki. IN Year 2009 if  i am not wrong you were able to change battle names.And here you have it.

[Pyre 3,485]

I thought You wanted the old tanki. IN Year 2009 if  i am not wrong you were able to change battle names.And here you have it.

You are mostly correct, but in the old system the battle would display both the customized map name and the original map name, so players know what map it is even if they dont speak that language.

 

Why have tanki still not changed  pro battle names back to a readable form for everybody else but russians, i have to say with all the support you have gotten from non russian speaking nations your just insulting us now 

The issue has been reported to the devs numerous times, they will work on a fix.

[DRAKO523 795]

Why have tanki still not changed  pro battle names back to a readable form for everybody else but russians, i have to say with all the support you have gotten from non russian speaking nations your just insulting us now 

The test server was doing mass testing about 2-3 days ago.

 

 

 

 

 

[ByeByeBye 1,747]

Over an hour trying to get into a DM battle to complete a mission and just no luck getting in. I can get into battles with the "Quick Battle" but have spent and hour trying fo a DM. Granted this is just before restart, but that is when I can play in my time zone. There are 4000 people on line right now and it is very hard to believe that MM can't find a DM match. Their is no reason to have to wait an hour to pplay a game. I'm the for doing so, but I keep thinking I will get in in the next minute or so. What a complete waste of time. MM sucks SOOOOO bad.

 

I almost always have to use my choice to click away and DM. Why is it almost impossible to get into a DM match underr the abusive MisMatchMaking ? I'm sick of having to work around MM, why don't you guys admit you made a mistake and fix your bloody game?

[Guest]

Over an hour trying to get into a DM battle to complete a mission and just no luck getting in. I can get into battles with the "Quick Battle" but have spent and hour trying fo a DM. Granted this is just before restart, but that is when I can play in my time zone. There are 4000 people on line right now and it is very hard to believe that MM can't find a DM match. Their is no reason to have to wait an hour to pplay a game. I'm the for doing so, but I keep thinking I will get in in the next minute or so. What a complete waste of time. MM sucks SOOOOO bad.

 

I almost always have to use my choice to click away and DM. Why is it almost impossible to get into a DM match underr the abusive MisMatchMaking ? I'm sick of having to work around MM, why don't you guys admit you made a mistake and fix your bloody game?

Devs don't care. All they want to do is make the game more flashy without fixing performance issues.

[HarrytheDestroyer 0]

I found this guy asking for passwords in a battle. He said he would buy stuff from shop for other players, but I didn't trust him. Name: XT_Reilgun

Devs don't care. All they want to do is make the game more flashy without fixing performance issues. 

[RemingtonKnights 5]

I found this guy asking for passwords in a battle. He said he would buy stuff from shop for other players, but I didn't trust him. Name: XT_Reilgun

You can report it here!

Read the Rules then create New TOPIC.

http://en.tankiforum.com/index.php?showforum=158

Edited September 1, 2018 by RemingtonKnights

[Heles 9,220]

You can report it here!

Read the Rules then create New TOPIC.

http://en.tankiforum.com/index.php?showforum=158

That sections is only for Game Violations not Chat Violations

Back then u can report Game and Chat Violations. Now its only Game Violations

[MSI 1,926]

I found this guy asking for passwords in a battle. He said he would buy stuff from shop for other players, but I didn't trust him. Name: XT_Reilgun

As some people already mentioned above, you cannot report chat violations now, the best thing to do is to just ignore the user annoying you. 

[RemingtonKnights 5]

That sections is only for Game Violations not Chat Violations

Back then u can report Game and Chat Violations. Now its only Game Violations

He say's "In  a battle" 

[DRAKO523 795]

He say's "In  a battle" 

The battle chat is included, if a players behaviour is bothering others the best option is to block such players (or disable the chat in "Settings"). But chat violations are no longer accepted in the lobby or battle chats based on players screens. The Game Violation section is only for reporting offences like Hacking/sabotage etc  ;)

Edited September 1, 2018 by DRAKO523

[Viking4s 10,791]

 

That is very unfortunate indeed. Without more player at your time of play it will remain difficult cor you to find an account.

I think that the 4k players are the sum with the BR servers therefore there are probably less than 2k players actually playing on the global servers. Maybe you should consider to create an account and play on the BR server and see if it is better for you.

That would be even better if all the servers where merged...

[OKDad70 862]

Please repair the overdrive mechanic that allows one to activate it (setting it to zero) just after one destructs.

 

Honestly, the best way would be to eliminate the overdrive. Get rid of the whole thing.

 

Since I know you won't, please repair it. Please ensure it cannot go to zero just because you activated it a microsecond after destructing, trying to use it to save yourself.

 

Please establish a mechanism that will not discharge the overdrive in less than one tick (0.25 seconds) of destructing. Isn't that a reasonable request?

[ammazzafurbi 5]

Scusate come scrivo ma io non biascico l'inglese e per farlo uso il traduttore. Son stato un po' di tempo senza giocare per un problema che credevo fosse risolto ma rientrando vedo che non è variato nulla e precisamente sul gioco che si blocca e il ping diventa rosso e se tutto ti va bene ti trovi spiaccicato contro un muro o rigirato nella posizione contraria se no ti trovi distrutto senza capire come. Tutto ciò per gente che spende in questo gioco ha il sentore di una presa per i fondelli - spendo ma il gioco non cerca di soddisfare il cliente per tutti i problemi che presenta. Qualcheduno potrà avanzare la questione connessione e traffico ma ciò avviene in tutti i momenti anche di notte e i miei 10 mb in download li ho quasi sempre. Altro problema che ho notato al rientro è il guazzabuglio nell'elenco battaglie a malapena ero riuscito a capire quando era il inglese ora vedo che si è optato maggiormente per lingue dell'Est. Dovrebbero tener presente che a questo gioco giocano persone di diversa etnia e lingua (io ad esempio sono italiano) e poi se ti fanno scegliere su che piattaforma vuoi giocare e noi si era optato su quella inglese , non esistendo quella italiana, perchè bene o male si riusciva a capire dopo un po' di tempo invece ora con questa rivoluzione uno deve cercare la battaglia a tentoni. Altra ed ultima cosa perché non far si che si possa utilizzare il traduttore anche con le pagine del gioco dove escono annunci ma non potendo utilizzarlo uno non li capisce..

Edited September 2, 2018 by ammazzafurbi

[Pyre 3,485]

Please repair the overdrive mechanic that allows one to activate it (setting it to zero) just after one destructs.

 

Honestly, the best way would be to eliminate the overdrive. Get rid of the whole thing.

 

Since I know you won't, please repair it. Please ensure it cannot go to zero just because you activated it a microsecond after destructing, trying to use it to save yourself.

 

Please establish a mechanism that will not discharge the overdrive in less than one tick (0.25 seconds) of destructing. Isn't that a reasonable request?

If you have an idea, you can post it in Ideas and Suggestions. I do believe that this was suggested before though, and if memory serves it was declined. The mod thought it increases the skill needed to use OD so you dont waste it.

[OKDad70 862]

It astonishes me that I keep playing. This game is more frustration than entertainment.

 

It is more luck than challenge. It is excercise in patience and long suffering.

 

13 turrets, more than half of which can kill you before you can respond, yet, only three protection modules. 50% protection max, if one has spent a million crystals. 50% against Isida and Firebird is hardly enough. 90% against a good Freeze would still be pointless.

 

Good Strikers are rare, and few players equip protection against it. Good Strikers always have a good day.

 

Three protections against the greatest threats in most battles leaves one vulnerable to everything else, and they all take their toll.

 

The game is more respawn than battle now.

 

One in 7 or 8 MM battles is reasonably well matched. Most MM team battles turn into spawn-kill fests before ending.

 

The tanks are all too slow. Wasp on nitro is almost fast enough. Oddly, Mammoth on nitro is fast enough to hard to get away from. (WUWT???) Mammoth, the slug, practically as versatile as the Titan. Good grief. All the hulls are too slow except the slug; it sure seems to be faster than possible.

 

All the equipment has pedestrian response and handling. No piece of equipment has any outstanding characteristic that a few might master to exceptional effect.

 

There used to be nuance in the game. Once upon a time, players could become experts with a set of equipment and garner accusations of hacking in nearly every battle. Now, there never seems to be something that is key. Now, it just seems that by about three minutes into a battle, you know you are on the winning team, or the losing team, with really no hope. Often, players start leaving the losing team, and it is downhill from there.

 

I wonder, are there any plans for making the game fun again?

 

Are there plans to incentivize actual good play, especially good team play, play that is willing to sacrifice for the team?

 

Hazel-Rah used to talk about actual balance and useful counter play. Now, the slugfest doesn't allow for counter play until your team already has the win sewed up. That key Magnum has his way until you get ahead, then a couple of teammates can hunt it down as berserkers.

 

It seems the only objective of Tanki now is new features and constant change. Apparently, that keeps the cash rolling in. I'm fine with making money. I've contributed a bit myself, but why not some consistency? Afraid the folks willing to part with a little cash will get bored? 

 

Of course, there are also the maps. None of the maps are the way I memorized them. Some are absurdly different and should have been renamed. Some of the maps have changed multiple times, a new hole here, a new barrier there. It is quite frustrating. A well practiced maneuver lost. Start over. Plus, why so few maps? Can the MM only work 8v8? It just doesn't seem right! (Especially since so many battles have 8v5 or 8v6 for a minute or two or even three.)

 

There are approximately 80 maps, just over a quarter of those are available to MM. I probably see half of the MM maps 90% of my matches. So, not very many. Lots of the same. One would think I might get the new versions memorized, but that is hard to do when getting spawn-killed half the match. Not much time to focus on memorizing routes and moves. 

 

I don't know why I hope. The game ran its course. It was quite a lot of fun for a while. The frustration level got too high for a while. I'm thinking it still is, but I keep trying.

[cb_rider 17]

why when thunder you on splash you disintegrate you lose your kills this should be changed.

[Pyre 3,485]

why when thunder you on splash you disintegrate you lose your kills this should be changed.

The self destruct penalty prevents it from being abused. In TDM a player could just kill themselves whenever they would die and the enemy team woudnt be able to get any score.

[Cupid 0]

Hello, 

This is the owner of the account Prophecy. Recently I was blocked for 2.1.8 . I checked it out and read it multiple times. I did not do anything that it has said, and when I ask tankionline help support to provide me with screenshots, or other forms of proof that i did this act, they do not send it. They also say that the account can not be returned for this is an unforgivable act. But, I did not do this, so that is why it is making me even more angry than I already am. I sent them applications for account return, proof that I am the account holder by sending them screenshots of the last purchase. I believe that tanki is misunderstanding the situation, and hopefully this will not happen with other players that are innocent like I am, I am requesting you guys to reconsider and recheck your sources and see that I am truly innocent. I have been playing this game for 8 years and have had made 3 accounts so far. It is a very fun game, but if people like me who are innocent have such cruel punishments, then I dont think that the game deserves this much love from me. There are people out there everyday that are hacking, breaking the rules every single day, yet they do not face the consequences when innocents are. Please reconsider this decision that I believe was wrongfully made. Thank you. 

 

-- 

Propehcy (Cupid) 

[CooperO 7,956]

Hello, 

This is the owner of the account Prophecy. Recently I was blocked for 2.1.8 . I checked it out and read it multiple times. I did not do anything that it has said, and when I ask tankionline help support to provide me with screenshots, or other forms of proof that i did this act, they do not send it. They also say that the account can not be returned for this is an unforgivable act. But, I did not do this, so that is why it is making me even more angry than I already am. I sent them applications for account return, proof that I am the account holder by sending them screenshots of the last purchase. I believe that tanki is misunderstanding the situation, and hopefully this will not happen with other players that are innocent like I am, I am requesting you guys to reconsider and recheck your sources and see that I am truly innocent. I have been playing this game for 8 years and have had made 3 accounts so far. It is a very fun game, but if people like me who are innocent have such cruel punishments, then I dont think that the game deserves this much love from me. There are people out there everyday that are hacking, breaking the rules every single day, yet they do not face the consequences when innocents are. Please reconsider this decision that I believe was wrongfully made. Thank you. 

 

-- 

Propehcy (Cupid) 

Hi,

 

I'm afraid we cannot do anything about blocked accounts here. Only the technical support deals with those so they are the only ones who are able to help you with this problem. If you are sure you did not give anyone else access to your account at any point (or give anyone else your password), you should definitely contact them again to explain and make your case.

[Seanithen 13]

I thought the firebird was gonna be fixed. They are still way too powerful.

 

You need a delete account option, and saying 'just don't log in" is a lazy answer. This trash has gotten so terrible

Edited September 4, 2018 by Seanithen

[r_Issimo2 1,495]

I have a complaint. Yes Firebird and Magnum are annoying.

Edited September 5, 2018 by CooperO
Kindly use pm for addressing a specific player.

[r_Issimo2 1,495]

The Module Update compensation was really bad, it was not just nor fair, it favored those that had fully MUed varied modules way too much. And the Update itself made having a proper garage pretty expensive.

 

Together the update and the compensation have ruined some of my accounts because I used to manage my Garages with about two combos and a few Triple Modules and MUing the Hulls and Turrets to the max before MUing the modules. My modules have few MUs.

 

Now the module system is way expensive and working with more than one combo was a waste of crystals because we can't continue working with two combos anymore.

 

Possible solutions:

 

- Allow us to sell back Hulls and Turrets that we don't need at 50% value. That will help players like me that didn't have fully MUed modules.

 

- Implement a new module system with only 3 or 4 single modules where we can load any protection.

 

PS:

 

A sell back option would also help those players that have equipments that are not good for regular MM battles, and those that have bought multiple equipments because of lack of knowlegde.

Edited September 5, 2018 by r_Issimo2

[Pyre 3,485]

The Module Update compensation was really bad, it was not just nor fair, it favored those that had fully MUed varied modules way too much. And the Update itself made having a proper garage pretty expensive.

 

Together the update and the compensation have ruined some of my accounts because I used to manage my Garages with about two combos and a few Triple Modules and MUing the Hulls and Turrets to the max before MUing the modules. My modules have few MUs.

 

Now the module system is way expensive and working with more than one combo was a waste of crystals because we can't continue working with two combos anymore.

 

Possible solutions:

 

- Allow us to sell back Hulls and Turrets that we don't need at 50% value. That will help players like me that didn't have fully MUed modules.

 

- Implement a new module system with only 3 or 4 single modules where we can load any protection.

 

PS:

 

A sell back option would also help those players that have equipments that are not good for regular MM battles, and those that have bought multiple equipments because of lack of knowlegde.

There is never going to be an option to sell back your equipment, even at half price. The module system really is much better than before, and I think the devs should work on thigs like new overdrives before they tweak the module system. As far as I can tell, it needs no changes.