Complaint Book

[jjg_the_dark 455]

ahem 3-5-7 matchmaking "no more than one rank above you"

 

you know why I gave up on PC WoT despite playing around 7k battles on its sister game, wot blitz? Because if you are bottom tier you're screwed and if you're top tier you have a field day. of course you're bottom tier 90% of the time. TO's MM is far from great, but at least the faults that it has are due to incompetency and are not there BY DESIGN.

I am bottom tier at WoT and I am doing just fine playing the battles that I play with the bottom tier I have.  At least, I am not getting killed by players many tiers above me like I do in Tanki. I have a Captain account that was MisMatched against: 1 First Lt, 1 Lt Colonel,  1 Colonel, 2 Brigadiers, 1 Major General 1 Lt General!  So If I counted correctly I was pitted against players  that were up to 6 ranks higher than me and the teams were 7 vs 8!  Something like this will never happen in a true Matchmaking system and it does not happen in WoT. Also, in WoT the battle does not start until both teams are complete. In Tanki, not only I have to wait sometimes over 1 min but also I always enter the battle at the 6 or 7 min mark. Why is that?  Let;s face it, Tanki's flaws are there because of INCOMPETENCY and BY DESIGN. (like taking away features that you had before and then making you BUY it as an alteration!) That's why they have lost quite a few player's. There were times in the past where in holiday events like Halloween, Christmas, Tanker's Days etc, there were over 70,000 players on the servers at the same time. And the best part of it..... NO LAG! Let that sink a bit and then tell me why now they barely have 30,000 (less than Half).  I only play the game to blow off some steam an pass the time, and I couldn't care less about containers and such. I do not even make any attempts to catch any Gold Boxes.

So, after all this Tanki used to be entertaining and fun to play (because I could choose the map and the battles I would play) and now it is not.

[Blutaar 1,904]

did you release only after fully charging up for 4 seconds?

doesnt matter when i release the shot. It still deals little damage

[Merovingian 656]

Are you denying many of the updates adopted recently are just plain terrible?  You can deny this?

​Which updates are you referring to and what does you qualify as PLAIN wrong for you? Give me some precision so I can tell you my sentiment about them.

​There is one update I'm not happy with, is the pro-battle list by order of creation, and I'm pretty sure it is on purpose to counteract ... well I have no idea what.

​The big pictures is: TO 2.0 is still a beta game (lots of opportunity to cheat your way to the top and not everything is automated), so 2 years ago they decided to finish the game and to accomplish that, they took a large chunk of the developers resources away from TX to finish TO. Very soon you will have a complete picture of the final game that they envision 2 years ago. So Goodbye TO 2.0 and welcome Neo TO.

​They revisited the battle creation, the score system, the missions system (which now is similar to bigger game, battle pass and challenges), the interface (yet to be added, but already in mobile version), added a couple more mechanics (OD, Drones, alterations, battle modes, containers) and more equipment (sticker magnum, skins, color shot)... 

 

​All in all this is not one update but a lot more to conceive the Neo TO. The price to pay is that many players have left the game and that the openness, choices (battle and map) and the wild west spirit is now banished to the pro-battle part. I won't be surprise if no xp will be earned there, I feel it is still a temporary solution. 

 

Many updates are not understood by players especially if you look at them one by one and if they are a an interim step to a bigger update (e.g. missions updates). However if you look at the bigger picture they are all for a better Neo TO. 

[wolverine848 13,097]

​

 

Which updates are you referring to and what does you qualify as PLAIN wrong for you? Give me some precision so I can tell you my sentiment about them.

​There is one update I'm not happy with, is the pro-battle list by order of creation, and I'm pretty sure it is on purpose to counteract ... well I have no idea what.

​The big pictures is: TO 2.0 is still a beta game (lots of opportunity to cheat your way to the top and not everything is automated), so 2 years ago they decided to finish the game and to accomplish that, they took a large chunk of the developers resources away from TX to finish TO. Very soon you will have a complete picture of the final game that they envision 2 years ago. So Goodbye TO 2.0 and welcome Neo TO.

​They revisited the battle creation, the score system, the missions system (which now is similar to bigger game, battle pass and challenges), the interface (yet to be added, but already in mobile version), added a couple more mechanics (OD, Drones, alterations, battle modes, containers) and more equipment (sticker magnum, skins, color shot)... 

 

​All in all this is not one update but a lot more to conceive the Neo TO. The price to pay is that many players have left the game and that the openness, choices (battle and map) and the wild west spirit is now banished to the pro-battle part. I won't be surprise if no xp will be earned there, I feel it is still a temporary solution. 

 

 

Many updates are not understood by players especially if you look at them one by one and if they are a an interim step to a bigger update (e.g. missions updates). However if you look at the bigger picture they are all for a better Neo TO. 

NO they are not.  Your "opinion" smacks of Tanki-speak and is not shared by a lot of players. You work for TO?  (but have no badge)

 

Blackwasp77 summed it up best in post #112 from "Tell me what happened..."

 

 

 

I think overall speaking a few major things happened, that represent severe issues to the free player base:

• matchmaking was introduced, but does not work so well
  Especially (but not only) players who can play during non-peak hours only, complain to get matched to far superior players, and - additionally - that the power of the two teams are not leveled and a lot of battles are completely one-sided.
   
  
• daily missions can only be done in matchmaking battles nowadays
  ..so most players have to play some, even if they don't want to
   
  
• drones + batteries were introduced
  A new aspect to the customization of a tank and gameplay. But an equipped drones consumes 1 battery/minute and batteries are practically not affordable by free players. So buyers gain a huge advantage.. a pure pay-to-win feature.
   
  
• latest changes in the daily mission system have reduced the income of free players
  ..except they are willing to spend 3..4 times more time in the game per week.
  

 

So for the average free player, the situation is like that:

• players have to spend way more time to get at least some missions done. If they don't, they earn to less to keep their equipment matched to what's needed at their ranks
  
• if they play matchmaking to get their missions done, they can not afford enough supplies (don't even talk of drones and batteries) to keep up with the quite large amount of power-players, that obviously spend money on that game.
  
• so by those players the game's not perceived as "pay to win", but as "pay or be slaugthered"
  

Overall those changes upset a lot of players, which lowers the player base for matchmaking even more.

[Merovingian 656]

NO they are not.  Your "opinion" smacks of Tanki-speak and is not shared by a lot of players. You work for TO?  (but have no badge)

 

Blackwasp77 summed it up best in post #112 from "Tell me what happened..."

Edit: Yes it is my opinion which I can expresses freely, I hope. I might sound positive on the updates, well what's wrong with that?

Hence why it looks like it comes from TO, but why would TO do what I'm doing since TO never listen according to the general opinion?

Why do you do add all this unnecessary teaser like: "You work for TO?  (but have no badge)" - what's your gain? 

 

The summary of Blackwasp and the different points he touch upon relates concerns from players as he perceives it and you agree on that, but the tone suggest the need of improvement rather than the removal of them, is it what you match with your "Plain Wrong"? 

Edited November 12, 2018 by Merovingian

[wolverine848 13,097]

It is his opinion too. It is not because he is a mod that he detains the Truth (went it fits you btw) and that I should drink it blindly. 

​The principle is either right of for the game design (as the owner wants the game to be), ofc it would be fair to say that more improvement could be done. 

​

"His"?  Who is "He"?  Not you?  I am asking because you did not quote anything - so - the statements appear to be from you.

 

What the "owner wants" is not synonymous with "right for game design". They are not mutually inclusive.

Maybe you want to re-read and revise it?

 

The entire post I responded to seemed like it was taken from a propaganda document - public relations.

Very odd that it might come from a player who is not also working for TO.

 

No comments on the detailed answers you asked for?

"Give me some precision so I can tell you my sentiment about them."  You received a lot of specifics - are you going to respond in kind?

[Hello_Leif 0]

hey my noob account lalaloo got deleted and i can not use it

[Mikaelson 664]

hey my noob account lalaloo got deleted and i can not use it

Hello Leif,

 

I am quite sure that this isn't the case, it is quite likely due to the nickname update. I have found your account below, which has a new nickname ("r_lalaloo0"). Keep in mind that the password for the account will not be changed, regardless.

 

I have also linked below the reason this has happened (nickname change update) for you to check. Adding on from that, should you want to request a new nickname for the account (it will be completely free), you can do so by contacting the help desk. Links to everything is attached below. 

• r_lalaloo0 Account (Ratings) — ("Click Here");
• Nickname Change Update — ("Click Here");
• Contact Tanki Online's Help Desk — ("Click Here").

[R-E-S-P-E-C-T 36]

Hello,

 

I was unfortunate enough to have bought 2 expensive alterations and they both seem extremely underpowered. 

Firstly the 'Incendiary mix' Fire alteration is so bad, a team member of mine confused my firebird for being m2 (I had a Fire skin on). I genuinely believe the developers have coded incorrectly for this alteration, the damage is very poor and is no match for other guns with alterations of similar price.

Secondly, the Ricochet 'Plasma-torch' alteration has a good concept but it is almost impossible to use in the majority of maps as indeed the projectile speed is too slow! Perhaps this can be looked into.

 

Thanks

Edited November 12, 2018 by R-E-S-P-E-C-T

[Merovingian 656]

"His"?  Who is "He"?  Not you?  I am asking because you did not quote anything - so - the statements appear to be from you.

 

What the "owner wants" is not synonymous with "right for game design". They are not mutually inclusive.

Maybe you want to re-read and revise it?

 

The entire post I responded to seemed like it was taken from a propaganda document - public relations.

Very odd that it might come from a player who is not also working for TO.

 

No comments on the detailed answers you asked for?

"Give me some precision so I can tell you my sentiment about them."  You received a lot of specifics - are you going to respond in kind?

Yes "what the owner wants", he has an idea of what the game design and mechanics should be and then hire people to build the game the way he intended, so he is right to do so. I write a book and I make the story, I don't; let someone write on my behalf. However if I'm wise (and looking to make money) I would seek council from experts (good one if I can afford one) or friends I trust. I'm right to do so - even if my story is crap and make a big flop.

 

Is it right for all the players? We all know that you cannot please everybody, consequently he builds the game to target certain clients, and he would (he should) listen to them to make the proper changes. Question is who are the consumer target and how much the owner is willing to concede and make the adjustment?   

 

"propaganda", "public relation", "you sound like x" have a paranoid side - I should better not feed that.  

[wolverine848 13,097]

Yes "what the owner wants", he has an idea of what the game design and mechanics should be and then hire people to build the game the way he intended, so he is right to do so. I write a book and I make the story, I don't; let someone write on my behalf. However if I'm wise (and looking to make money) I would seek council from experts (good one if I can afford one) or friends I trust. I'm right to do so - even if my story is crap and make a big flop.

 

Is it right for all the players? We all know that you cannot please everybody, consequently he builds the game to target certain clients, and he would (he should) listen to them to make the proper changes. Question is who are the consumer target and how much the owner is willing to concede and make the adjustment?   

 

"propaganda", "public relation", "you sound like x" have a paranoid side - I should better not feed that.  

And yet - you still keep dodging this...

 

"Give me some precision so I can tell you my sentiment about them."

 

You received a lot of specifics - are you going to respond in kind?

[Pyre 3,485]

Hello,

 

I was unfortunate enough to have bought 2 expensive alterations and they both seem extremely underpowered. 

Firstly the 'Incendiary mix' Fire alteration is so bad, a team member of mine confused my firebird for being m2 (I had a Fire skin on). I genuinely believe the developers have coded incorrectly for this alteration, the damage is very poor and is no match for other guns with alterations of similar price.

Secondly, the Ricochet 'Plasma-torch' alteration has a good concept but it is almost impossible to use in the majority of maps as indeed the projectile speed is too slow! Perhaps this can be looked into.

 

Thanks

Alterations arent meant to make a turret more powerful, they just change its characteristics. The firebird alt is quite good when you consider the higher burst damage, and that there is no afterburn that can be canceled with a repair kit. Im no rico player, but this alteration should be good as long as you try not to fight at long range. Make your way close to the enemy under cover, then attack them.

[Seanithen 13]

Finally, someone speaks some sense.

 

Also, what's with this double shot by the Hammer? It's a bunch of overpowered . 

 

What Tanki devs call Matchmaking is really a bad joke of someone who has no clue what Matchmaking really means. Like I said in a previous post, if you want to see a true matchmaking system, although not perfect, head to World of Tanks. At least, there you get dumped in a random battle, on a random map but you always have the same amount of players at the start of the game, everyone enters the game at the SAME time, and there is no more than 1 rank above you.  Unlike Tanki where tHazel-Rah thinks we all like getting killed by one shot from a legend with more powerful weapons. Personally, I never liked matchmaking systems because they take away our personal choice of maps, who to play against, etc. 

Edited November 14, 2018 by Ninja
Refrain from using profane abbreviations.

[I.ZEUS.I 865]

Hello, can someone please explain this to me:

 

How i havnt got week chain missions for this week?

 

i did my mission and completed them all last week, and claimed it all yesterday.
the only thing happened to me last week is that i couldnt play for 1 day. then i came back on the next day and continued with my missions, 
[did and claimed.]
 

 

 

 

 

[Merovingian 656]

Hello, can someone please explain this to me:

 

How i havnt got week chain missions for this week?

 

i did my mission and completed them all last week, and claimed it all yesterday.

the only thing happened to me last week is that i couldnt play for 1 day. then i came back on the next day and continued with my missions, 

[did and claimed.]

 

 

 

 

 

Weekly missions are updated every week on Tuesday AM. Once the weekly missions are completed you need to wait till they are renewed. Based on your screenshot it will be done in 5 days and 14 hours (<= 5d 14h). You would have need to complete and claim your weekly mission by monday pm at the latest.

​Like Daily mission are renewed every day you need to complete them the same day, if you claim it the day after you won't have a new one until the day after @ 2am UTC. Weekly mission works the same way but @2am UTC Tuesday. 

 

Weekly mission = weekly renewal

Daily mission = daily renewal

Edited November 14, 2018 by Merovingian

[wolverine848 13,097]

Once again match-maker fails.

 

Last evening almost every battle I played had unbalanced teams in terms of numbers... 8 vs 6... 7 vs 4...

 

And it wasn't even just the "losing" team that lost players. 

I was on team and we had lead for large part of game.  Other team is starting to catch up and not sure why.

I hit tab and see it's 6 vs 8... the other team had 2 more players for last 3 minutes of the battle.

 

Why? 

Why would multiple players leave a battle when their team is winning?

And why is match-maker not adding players to that team?  I can't believe no-one was willing to finish a partial battle on winning team.

[jjg_the_dark 455]

Once again match-maker fails.

 

Last evening almost every battle I played had unbalanced teams in terms of numbers... 8 vs 6... 7 vs 4...

 

And it wasn't even just the "losing" team that lost players. 

I was on team and we had lead for large part of game.  Other team is starting to catch up and not sure why.

I hit tab and see it's 6 vs 8... the other team had 2 more players for last 3 minutes of the battle.

 

Why? 

Why would multiple players leave a battle when their team is winning?

And why is match-maker not adding players to that team?  I can't believe no-one was willing to finish a partial battle on winning team.

Ah, do not expect any explanation from Tanki. I have been asking the same question since the implementation of what Hazel Rah, the "lead game designer, calls matchmaking. I call it mis-matchmaking for that reason: the teams are not balanced as far as number of players or ranks. In my captain account I was put up against a team that had major generals! Now that is 6 or 7 ranks above mine! Of course, I was getting killed by one shot from those ranks and they were not even drugging!  Apparently, someone at Tanki thinks that I should enjoy playing those kind of battles.

Also, it is very strange that I wait sometimes over 1 min to get in to a battle that has only 4 or 5 min of playing time left! Now let's see an explanation on that! And of course forget about changing equipment during a battle, it take over 50 sec to get into the garage and by the time you get back in the battle, the battle is almost over because you leave your team short handed! But then again what do I know? I am not as smart as the "lead designer".

[Seanithen 13]

this game. I've said enough time, i just uninstalled it. sorry I wasted single cent and second on this abortion of a game. what a waste of binary code

Edited November 15, 2018 by Viking4s
Kindly refrain from using profanity.

[Pyre 3,485]

 

 

And cut the cheap containers as well. I don't need another cheap paint or more speed boosts.

Then dont open them. Most players dont mind extra supplies; I personally need them. Do you expect to get XTs every time you open a container? Its a lottery, of course you will get cheap stuff most of the time.

[wolverine848 13,097]

I do not need any more mines or speed boosts. 

 

And no, I don't expect to get XT every time but I do expect to get something good occasionally since that was what seemed to be promised. You know if something is RANDOM you get bad AND good.

You do get rare items every now and then... you know... football paints.  <_<

[Bydo 20,155]

First time doing Assault on Future map and its impossible to get on top of the blue base to cap flag. also DISLIKE the road , which use to be a ramp to get on top . now its just a huge wall in the sky. you can't even get on the road without having to go on top of buildings ..

 

JUST remove it and reconfigure this map to make it work for all MM battles..

[u812ic 1,629]

Players were complaining about not having enough supplies, especially non-buyers. Supplies were "P2W" items, because to have enough you had to buy them out of your hard earned crystals. I was one of the ones that complained about having a choice between MUing a turret, a hull or buying supplies. Jumping ahead a few updates. Then out came daily missions that promised more supplies being available to the players. Then containers were added. Now we have daily missions and weekly missions and more containers with more supplies. 

 

What's this I hear?? You have too many supplies and your still complaining? My Mom used to say, when we kids were complaining, "What the Lord giveth, the Lord can taketh away." Think about it. 

[jjg_the_dark 455]

Players were complaining about not having enough supplies, especially non-buyers. Supplies were "P2W" items, because to have enough you had to buy them out of your hard earned crystals. I was one of the ones that complained about having a choice between MUing a turret, a hull or buying supplies. Jumping ahead a few updates. Then out came daily missions that promised more supplies being available to the players. Then containers were added. Now we have daily missions and weekly missions and more containers with more supplies. 

 

What's this I hear?? You have too many supplies and your still complaining? My Mom used to say, when we kids were complaining, "What the Lord giveth, the Lord can taketh away." Think about it. 

Obviously there is something wrong with your hearing or at least with your comprehension. We are complaining about the fact that 99% of the time when you open a container, you will get either mines or speedboost. or a useless paint that I have no desire to use. You rarely get any repairs or DD.  I do not need any XT skins.  Yeah bust your butt to complete 3 daily missions only to get 2 containers that give you 125 mines and 125 speedboost over and over. So, I have over 12,000 mines and speedboost that I cannot use because of the long cool off periods and the fact that you cannot turn on more than 1 supply at a time.  So, give the choice between turn on speed boost of DD, DD wins 99% of the time. Consequently the speed boost and the mines go mostly unused. Oh and I have 10 different paints that I have never used because they are uglier than my dog.

Then dont open them. Most players dont mind extra supplies; I personally need them. Do you expect to get XTs every time you open a container? Its a lottery, of course you will get cheap stuff most of the time.

Oh yeah I am sure you need more speed boost and more mines because you do not have enough! I think not!

[u812ic 1,629]

The use of supplies and the importance of each is relative only to the player. My main hull is Titan, not a fast tank, so I use a lot of SB, to catch up with the enemy, to get back into the battle quicker, to follow a ball or flag carrier. I, too, have a lot of mines so I can afford to waste them on drop zones, around corners, at the top of ramps or whenever I feel like it. Just because you don't use very many of them doesn't mean no one else does. I say YES to supplies of all types. Bring them on!!

[Guest]

The use of supplies and the importance of each is relative only to the player. My main hull is Titan, not a fast tank, so I use a lot of SB, to catch up with the enemy, to get back into the battle quicker, to follow a ball or flag carrier. I, too, have a lot of mines so I can afford to waste them on drop zones, around corners, at the top of ramps or whenever I feel like it. Just because you don't use very many of them doesn't mean no one else does. I say YES to supplies of all types. Bring them on!!

What he's saying is that drug types should have an even chance of appearing, rather than constantly getting 1-2 types of drugs.