Complaint Book

[HRT-219 14]

I'd like to report that despite not being available on the mobile version I keep getting missions for Juggernaut mode. Unless you're going to start giving more free changes I'd like to kindly ask they remove these or add Juggernaut to mobile.

[Ninja 10,468]

I'd like to report that despite not being available on the mobile version I keep getting missions for Juggernaut mode. Unless you're going to start giving more free changes I'd like to kindly ask they remove these or add Juggernaut to mobile.

Unfortunately the only solution for this is to log in to the desktop version and complete the mission or changing the mission by watching ads on mobile. Not really any decent solutions sadly.

[HRT-219 14]

Unfortunately the only solution for this is to log in to the desktop version and complete the mission or changing the mission by watching ads on mobile. Not really any decent solutions sadly.

I listed two. I realize both are very hard to do for a development team who refuses to outright remove features but they're both equally valid. Oh, and when are they adding the battle list to mobile? They can't use any excuses about a small development team now that Tanki X is closing down.

[lssimo 1,559]

1 hour after server restart and it looks like no one want to play Rugby, I hit the 3 minute limit twice. But TJug loaded in seconds.

 

How about removing ASL and reducing the number of TJug missions?

[Ninja 10,468]

I listed two. I realize both are very hard to do for a development team who refuses to outright remove features but they're both equally valid. Oh, and when are they adding the battle list to mobile? They can't use any excuses about a small development team now that Tanki X is closing down.

I meant player side solutions, there are any number of things developers can do. No idea about the battle list, they haven't announced any information around that yet.

[N0iSE 222]

Hi.

 

When you click on all the possible rewards of containers, it doesn't show a pictogram of premium days (e.g. 3 days or 10) as a possible reward.

Is the picture just missing or is it removed from the pool of possible rewards?

[Maf 32,306]

Hi.

 

When you click on all the possible rewards of containers, it doesn't show a pictogram of premium days (e.g. 3 days or 10) as a possible reward.

Is the picture just missing or is it removed from the pool of possible rewards?

Most likely just missing picture. I got 3 days premium from a container just this week.

[OKDad70 862]

It is becoming impossible to enter some modes. I've been trying to get into deathmatch, and it keeps timing out. It even indicates the average time is over three minutes. Of course, the fail-timer usually goes off in less than 2.5 minutes.

 

The Quick-battle option needs to bring up a couple of radio buttons. One should allow for exclusions, and one should allow for extra allowances, like DM. That is, when clicking "Play!" for a quick battle, have a radio-button set open that allows one to click DM as allowable instead of just team modes. It would also be nice to exclude Jugger. [i'll exit if I get in it. Then I'll pick a specific mode, so I don't get stuffed back in the jugger mess.]

 

MM in English-speaking time zones is getting impossble to play. As player numbers continue to dwindle, it will become a bigger problem.

[lssimo 1,559]

It is becoming impossible to enter some modes. I've been trying to get into deathmatch, and it keeps timing out. It even indicates the average time is over three minutes. Of course, the fail-timer usually goes off in less than 2.5 minutes.

 

The Quick-battle option needs to bring up a couple of radio buttons. One should allow for exclusions, and one should allow for extra allowances, like DM. That is, when clicking "Play!" for a quick battle, have a radio-button set open that allows one to click DM as allowable instead of just team modes. It would also be nice to exclude Jugger. [i'll exit if I get in it. Then I'll pick a specific mode, so I don't get stuffed back in the jugger mess.]

 

MM in English-speaking time zones is getting impossble to play. As player numbers continue to dwindle, it will become a bigger problem.

 

It's not a solution for Tanki, but you can play CTF and TJG instead of random modes by clicking Quick Battle, those modes have more players.

Edited October 17, 2019 by lssimo

[Nu-Alin 6]

It is becoming impossible to enter some modes. I've been trying to get into deathmatch, and it keeps timing out. It even indicates the average time is over three minutes. Of course, the fail-timer usually goes off in less than 2.5 minutes.

 

The Quick-battle option needs to bring up a couple of radio buttons. One should allow for exclusions, and one should allow for extra allowances, like DM. That is, when clicking "Play!" for a quick battle, have a radio-button set open that allows one to click DM as allowable instead of just team modes. It would also be nice to exclude Jugger. [i'll exit if I get in it. Then I'll pick a specific mode, so I don't get stuffed back in the jugger mess.]

 

MM in English-speaking time zones is getting impossble to play. As player numbers continue to dwindle, it will become a bigger problem.

I agree. On quests to get points or earn crystals in DM, I nearly give up altogether. It takes WAY too long to load. And with HTML5 it is usually pretty laggy. And I'm not sure if this is a glitch or not but at some point this week Viking hull went from no drift to extreme drift (coincidentally at the same time the server was lagging)

[TrestleRider02 17]

Hi Ninja, yes, energy bar resets when someone spawns  where I am waiting with a shot

[OKDad70 862]

I gave up on the DM mission last night. Never got in. Timed out six or seven times. There were ~2200 players per the start page. 5500 players online a half-hour ago. In forty minutes, got into one DM that ended after one minute. I managed 4 kills. It is impossible to complete DM missions at present. 40 minutes on the MM battle page, only one match. Good grief.

 

Edit: It has been well over an hour now. Time outs, multiple exit-reset. One 1-minute DM in over an hour of trying. I have a DM mission. It is impossible to complete. Players online dropping by the minute. Down to 3900 now. That used to be enough to get into matches.

 

Edit2: Over 90 minutes. Still no joy. Down to 3400 players. It is noteworthy that the average wait time has listed as 30 seconds since I began. "Slowdeath - Third Lieutenant" by the way.

Edited October 17, 2019 by OKDad70

[jutska 272]

You took out supplie boxes and replaced them with overdrives? Seriously? Actually making it pay to win

Edited October 26, 2019 by jutska

[Hashim_RTL 5]

There have been no kits for 4 days now this has never happened i have beenn playing since 2010

[CoralReef 5]

Wth TANKi  there have been no kits for 5 days 5 DAYS WTH ARE U GUYS DOING

[Guest winner110]

i am trying to be hacked by https://ratings.tankionline.com/en/user/railgun_franky this guy try to steal my acc
 

[Toby 2,938]

i am trying to be hacked by https://ratings.tankionline.com/en/user/railgun_franky this guy try to steal my acc

Don't worry, no one can 'hack' nor steal your account (as long as you do not ever - under any circumstances - share your account information with anyone and only keep it private to yourself and yourself only). It's best if you chat-block such users by using the /block Username chat command, and if a moderator is present in the chat at the time, they will deal with them accordingly. 

 

In case that you haven't already, definitely make sure to link your e-mail address to your TO account, as it's the most vital and key component in the safety of your account.

 

Additionally, I highly recommend you check out the following two Wiki and Help Site articles: 

• Account security
• How to protect your account against phishers, scammers, hackers.

[purpp 0]

Im just ranked up to sergeant Major , but all the product kits are missing from my shop for 6 days now , its not fun being recked in game , i need help

[Initiate 1,306]

Im just ranked up to sergeant Major , but all the product kits are missing from my shop for 6 days now , its not fun being recked in game , i need help

Product kits have not appeared for a while, so I would assume there are no kits for one full rotation (more info https://en.tankiwiki.com/Product_Kits).

If that is true, they should appear in a day or two. Hang tight ;)

Edited November 1, 2019 by ControlledChaos
Link fixed.

[Destrod 2,634]

Product kits have not appeared for a while, so I would assume there are no kits for one full rotation (more info en.tankiwiki.com/product-kits).

If that is true, they should appear in a day or two. Hang tight ;)

Unfortunately, there aren't any specifics as to when the kit cycle rotates, so we can't accurately pinpoint when they'll be back. But it has been a week at least so I expect it'll be back soon.

[RIDDLER_8 5,553]

I know that it changes instantly, but its annoying to see a rank icon that does not match your current rank for some time.

[Bydo 20,143]

need to have this looked into

 

was in a battle and the rugby ball landed on top of the ledge . It took a good 30 seconds before it ended up being responding in another location.

 

we need to have certain areas , when the ball lands on it to be automatically removed from location and be placed back into the battle.

 

[Viking4s 10,791]

need to have this looked into

was in a battle and the rugby ball landed on top of the ledge . It took a good 30 seconds before it ended up being responding in another location.

we need to have certain areas , when the ball lands on it to be automatically removed from location and be placed back into the battle.

If the ball is not picked up for a certain amount of time, it will respawn automatically.

[Bydo 20,143]

If the ball is not picked up for a certain amount of time, it will respawn automatically.

Sir I'm fully aware of this. but when your in a battle there is zones that if a tank hits it . It then gets destroyed and respond in another location. this  should happen in Rugby .when the balls hits certain spots . This will help keep the game / battles going .

Edited November 3, 2019 by Bydo

[lssimo 1,559]

1. The KIll the Jug mission is very hard if you don't have the right equipment. I think I'll just free-switch them or not play that day until I free-switch.

 

2. I don't like to pay for a mission switch to get another mission of the same mode. I would pay if that wasn't the case and then play, since not, it's better to not play.

 

3. Many saboteurs in Team Jug just stand close to you, asking for the enemy Jug to lock on them with their Freezes so the enemy kills both. I think the Splash Damage of Jugs should be reduced by half or more so that Splash Damage only kills the saboteur.

 

4. When I complete daily missions and I don't claim them that day, they stay unclaimed, even thought it's already counted for the Weekly Missions. Then when we claim them we don't get new missions. These was happening forever, I just didn't say anything because I was expecting that to be fixed soon, apparently no one cares to say or do something.

 

5.

 

 

 

Even in even battles players just quit, not blaming them, maybe they see OP players or they have completed their pick boxes mission... and the system doesn't add replacements.

 

How about a button to request more players when our team is small?

Edited November 5, 2019 by lssimo