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My old Account doesn't work


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Hello guys. I have a question, i was playing Tanki Online like 4 years ago and like 1 week ago, i want to play some nostalgic games and i found Tanki. I logged and everything pick a hull and tank, and clicked to play and the play button didn't work and the menu too. Please HELP! Thanks.

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7 minutes ago, Qbick said:

I tried changing the browser and im currently using game client and i can't event change my name, bc i don't know 

can you help me? And i can't even write in chat it says n order to get access to chat and forum messages, you need to play a few battles in the matchmaking mode. Battles left: 3. If you have any problems with entering the game, drop an email to our customer support service: help@tankionline.com..... And iam Warrant Officer 2

To change your name you need to purchase a Rename pass in the Shop, it costs 2,000 Tankoins.
Regarding the message about access to chat and forum messages, that is an activity check (you need to play some battles before you can chat). See more about that here (under activity check)
If the game is not loading for you try refreshing your client and clearing your cache. If you are unsure of how to do this, see this topic.

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I tried changing the browser and im currently using game client and i can't event change my name, bc i don't know 

can you help me? And i can't even write in chat it says n order to get access to chat and forum messages, you need to play a few battles in the matchmaking mode. Battles left: 3. If you have any problems with entering the game, drop an email to our customer support service: help@tankionline.com..... And iam Warrant Officer 2

Edited by Qbick

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10 minutes ago, Qbick said:

in order to get access to chat and forum messages, you need to play a few battles in the matchmaking mode. Battles left: 3. If you have any problems with entering the game, drop an email to our customer support service: help@tankionline.com

To get access to the chat and Forum you'll have to play a few battles, and since you do have a problem joining battles, try contacting help@tankionline.com by this free form.

Edited by abad_online

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8 minutes ago, Qbick said:

i want to change my name and other things and this happen everytime

 

https://youtu.be/kUq6NBvINKo

If you are trying to change your password and email, check the email address that you linked to your account. After clicking "change" and filling out the captcha, you should have received an email from Tanki containing a link for you to change your password and email.

Edited by GG_reg

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