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HTML client game wont load


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hello, My Html client main lobby loads but when i join into a battle , they just dont load and it just says retry and some solution is given, i dont get the solution at all can there be an easier way to explain it, plus why doesnt it work on html, my flash version seems to work just fine and also the browser version works perfectly fine but why not the html cclinet, please could anyone help me i want to play tommorows halloween event .-.

the game used to work perfecctly fine on html client before i reset my pc, i reset it and the next day it just didnt work

https://imgur.com/a/b7wVZGk

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