html client dont work

[speed492 1]

hi;tanki online new client dont work in my laptop when i download it show a black screen 

[Spy 14,869]

Hi, can you provide a screenshot please?

[speed492 1]

http://prntscr.com/vavkq5

[Spy 14,869]

Have you tried re-downloading the client?

[speed492 1]

yes i triend many times

 

[Spy 14,869]

6 minutes ago, speed492 said:

yes i triend many times

 

How about clearing your client's cache?

[Karot 259]

On 10/30/2020 at 1:20 PM, speed492 said:

hi;tanki online new client dont work in my laptop when i download it show a black screen 

Might as well use it on chrome, thats what i use since its laggy af 

[speed492 1]

yes i cleared cash 

 

[Spy 14,869]

Make sure your PC has the Minimum System Requirements.

[Karot 259]

@speed492 Was my answer helpful?

[speed492 1]

i can play in chrome but its a bite laggy thanks for respond

 

[Risk 1,249]

Is everything back to work properly?

[speed492 1]

No, it don't work, still giving a black screen. I still using the flash version, should I reset my PC? 

[Risk 1,249]

I think reset the computer will help, can you login from flash client and tell me if the problem happens there too?

Edited November 3, 2020 by Emil

[speed492 1]

no flash client works perfectly

[Spy 14,869]

From what you are saying, I assume you PC is too weak to run HTML5's client.

[ThirdOnion 4,898]

Does your PC support WebGL? If it doesn't you can't run HTML5. You test if it does here: https://get.webgl.org/

[GG_reg 1,524]

Have you managed to fix the issue or are you still experiencing problems?

[Risk 1,249]

Closed.