Complaint Book

[2.ImEnde 8]

Why are we not able to use multiple hotkeys as it was on Flash version ? I mean upper numeric board with single numeric board.

[redjalapeno 45]

4 hours ago, Unleash said:

I will give you useful tip, the less you play this game the better for your health.

Precisely.

[Joeguy 941]

no damage - overcrowded battles - huge maps - frustration

Why can't Tanki address this problem?  What value does 14vs14 or even 10vs10 have for anyone?  Can anyone give me ANY reason what so ever that super large teams have some sort of benefit to anyone?  Any reason at all?  What does 14vs14 do for Tanki or for players?  Anyone have any idea?

I can give yo many good reasons overcrowding is an extremely ba idea an I have in the past.  The worst problem is that overcrowding excludes many players from being able to do damage and therefore can't play.  It causes massive lag, everything including loading is slower.  It causes many many players to constantly abandon battles before their conclusion

Tanki...please please please get rid of the idiotic overcrowding and go back to a reasonable number of players on each team.

 

 

 

 

Edited June 22, 2021 by Joeguy

[DestrotankAI9 1,513]

2 hours ago, Joeguy said:

no damage - overcrowded battles - huge maps - frustration

Why can't Tanki address this problem?  What value does 14vs14 or even 10vs10 have for anyone?  Can anyone give me ANY reason what so ever that super large teams have some sort of benefit to anyone?  Any reason at all?  What does 14vs14 do for Tanki or for players?  Anyone have any idea?

I can give yo many good reasons overcrowding is an extremely ba idea an I have in the past.  The worst problem is that overcrowding excludes many players from being able to do damage and therefore can't play.  It causes massive lag, everything including loading is slower.  It causes many many players to constantly abandon battles before their conclusion

Tanki...please please please get rid of the idiotic overcrowding and go back to a reasonable number of players on each team.

 

 

 

 

I agree that large battles are a problem - CTF, RGB and ASL above 10v10 needs to go, as it is farr too hard to capture in RGB and CTF - these games almost always end in 1-0 or 0-0 and are basically TDM with no time limit, very frustrating and annoying. ASL is hopelessly imbalanced towards defenders above 8v8 - the current scoring system was designed for 8v8 and not 10v10/12v12/14v14 - the defenders accumulate kills far too fast, and it is far too hard to capture in larger battles. And yes, the larger battles also contribute to lag and make the "no damage bug" happen much more frequently.

I believe the point of the different numbers of players was to give more variety rather than having 8v8 every game - but the problems with the current system are worse since they introduced large battles. CP, TDM (if TDM kills-to-win was increased for large battles, which it should be) and JGR can be fun in larger matches, but in other modes 12v12 and 14v14 simply do not work.

PS: Tip for you - if you regularly encounter the no-damage bug, try exiting (by physically closing down the game) really faster immediately a battle starts loading, and restarting - this often works for me to avoid getting the bug. I have to do this for almost every battle, which is annoying but it can work. The bug must be fixed - but until then.

Edited June 23, 2021 by DestrotankAI9

[Evert 110]

The game is unplayable with a VPN!

Even the best vpns like nord vpn are unable to deliver consistent internet speed.
Please make containers and coinboxes unable to buy from the shop in the Netherlands and Belgium.
Because of this the game is banned in those countries.
but simply not having containers purschacheable in the shop in those 2 countries would fix this.
now this decreases player count and the ones who are left have to suffer with a vpn.

[1-4-ALL 56]

On 6/22/2021 at 6:47 PM, Unleash said:

As much as i want tanki developers to finally listen to the players, they wont. As long as buyers keep buying their op alts they are introducing nothing will change. I think that succesful game is when developers are listening to playerbase and not only what they want to do, sadly in this game it is only what they want, i also thought that forum is useful and can atleast change the direction game is going and that devs take our feedback into consideration but they arent. I used to write text walls too but its just waste of time because they dont care, no one will tell me otherwise that they do. I will give you useful tip, the less you play this game the better for your health.

Amen to that.

[viduranga-x 305]

I don't know how much you guys agree with this, The containers are like gambling . its like casino, we don't know exact output and and we getting it keeping high hopes on it. it a kinda psychology thing that user feel `I should try more and more ...repeat` . I think its better giving exact product or item to get with direct price. doesn't matter  it is 1 usd , 1000 ,  crystals or tankicoins, if someone want it, that one will buy it. Or Tankionline can make some tasks pathway to obtain it. (like  challenges) . so Player know the destination , failing or reach reward destination depends on Player.  Container rewards can actually calculate by algorithm usually adding bunch of conditions or manually controlled. Player don't know exact idea what it give to you. I thinks Tankionline should stop using this gambling revenue model, for better future Tankionline and its player base. No surprise if some country banning Tankionline, due to when authorities want to prevent its children addiction to gambling

[Iquit 101]

How long does it take to update the regular turret and hull skins? 

The low quality shot animations not showing up properly on my screen. That dumb mine magnum augment looks so broken when a shot animation actually shows up and I see it land but a mine appears no where near that spot. Shaft aiming lasers not showing up until after the shaft shoots or not at all, and railgun animations are terrible and slow, I cant see where smoky or thunder is shooting me from most of the time.

Idk this game just keeps getting worse and worse every month. The game mechanics don't make any sense.

Critical damage: adding two different types of damage to every turret, especially railgun has really just crippled my motivation to play this game. I have so many other complaints about the game and its mechanics. Like about how the game runs like trash because my damage randomly turns off and on, all the random lag spikes. 

EMP, stun, and AP status effects should have only been for overdrives. Adding those to turrets was a terrible idea. Why would I use hunter or hornet anymore when I can just use an augment with one of these three status effects and with overbuffed viking overdrive? Holy duck dude, the stun augments, especially striker's stun augment, make me leave the battle immediately and start another match. EMP railgun lasts for 10 seconds, but hunters EMP status effect only lasts for 5 seconds? That makes no sense.

there are 6 status effects plus heavy weight construction that makes 7, but you can only have one immunity on at a time. That makes no sense, especially with the status effect turret augments.

16 turrets to protection module from, and you can have 3 on at a time, why isn't this single hull protection module slot just added to the other three slots? Nothing makes any sense about this system.

the fourth protection module slot apparently is too special to be on sale with everything else in the garage? Game devs are so greedy, but too foolish to realize that maybe there would have been a good amount of players willing to buy that fourth module slot on sale. Literally everything in the garage was on sale except that.

In my opinion, there is only 10 forms of damage worth protection moduling from. All three melee turrets are not worth it, nobody uses striker, railgun protection isn't worth it anymore, and what is the point of mine protection anymore while playing CTF or ASLT with hopper in the game. Why did I buy a telsa module during the sale when nobody even has telsa because its for heavy buyers only for no reason? Magnum and Gauss weren't put in a red exotic regular container only for heavy buyers back in the day... 

and jammer effect is pointless, it should have never been added to the game. A lame half ass buff for useless hunter and wasp.

There is a new map to play on in the game that was actually made by a four year old. The large flat cramped one with all the building spam and hallway shafts and railguns, and other garbage spamming off the walls, creative little timmy made that map. Wouldn't it be great if there was a game menu with a list of all the possible maps and the player could select or checkmark all the map they were willing to play? That way we could avoid the trashy little timmy building spam map and old maps like Wolfenstein that weren't that great anyway in my opinion. Stadium is terrible also.

Anti cheat system remains even though hopper and trickster drone are in the game now? How foolish. 

There are other minor features that the older flash version had that the game devs were too lazy to bring over to their new dumpster fire html5 version of a game. 

Two that I can think of off the top my head are the black burn and explosion marks on the ground after basically any turret shot a wall or ground. Mine explosion marks or craters where actually helpful because it helped me during battle and served as a warning that there might be more mines next to that. 

The second is: a long time ago, while you were sitting on lower ground, your striker missiles that were locked on to the enemy tank sitting on slightly higher ground would actually gently fly over ledges and all four missiles would hit the enemy tank no matter what instead of today only the top two missiles barely clear the ledge or even worse all four just hitting the ledge. Very detailed polish like this is not what I see today in this game, and it makes me sad and angry also.

and most of all, its the overall greed emanating from the people running this game trying to get squeeze much money out of people and kids as possible without actually putting out some quality content and the effort which makes me sick. There are so many better games to play than this "ultra" greedy decaying dumpster fire of a game.

They can't even pay attention to what they put in the challenge. Freeze immunity for Mammoth again? I need AP immunity for Mammoth! They did AP immunity so many times in the challenge in a row for different hulls, but not this time. So disorganized. And so slow to do or fix anything. They finally fixed nerfed fire vulcan for the second time. How loooooong did it take?

[Blutaar 1,904]

On 6/23/2021 at 11:24 PM, EverT said:

The game is unplayable with a VPN!

Even the best vpns like nord vpn are unable to deliver consistent internet speed.
Please make containers and coinboxes unable to buy from the shop in the Netherlands and Belgium.
Because of this the game is banned in those countries.
but simply not having containers purschacheable in the shop in those 2 countries would fix this.
now this decreases player count and the ones who are left have to suffer with a vpn.

downloading the Opera browser may be a free alternative method to play this game. I used the browser myself and I was content with its performance

[terrierist1967 52]

Tanki.

I've been playing this game for several years now, with a regular subscription to the Premium service. I didn't mind paying €10 per month for the battle pass,  however, the €30 per month you are now requiring players to pay for the battle pass is out of the question.

Additionally, increasing the difficulties in achieving the stars to fulfill challenges and adding more levels to gain the skin is another nail in the coffin. I understand that the game needs developments and needs to pay wages, but paying €260 per year to play is very expensive, add the premium subscription and it is €591 in total.

I WILL NOT be purchasing another battle pass at these rates and after my subscription to Premium  runs out, that will not be renewed either.

You have priced yourself out of a loyal customer - one who earns a good wage - how do you expect those with little or no income to afford to play your game and pay for development and wages for your staff?

A wise old friend once said to me ' You can take a pound off most people in life, but you may struggle to take ten pounds' .

Thanks for all the years of fun, Tanki. I'm afraid it's looking like it's coming to an end through your greed.

Edited July 1, 2021 by terrierist1967
added Premium to cost

[Zzzv_Ze_True 6]

@terrierist1967 I totally agree. I play since at least 10 years, paying premium acc regularly. But the new price of the battle pass (from 500 tanki coins to 1500 now !!!) makes me thinking Tanki has fliped out... I had 3700 coins saved (like 6 cycles of battle pass, but now, only 2 with the new price). After this, i won't reload at this price, and bye bye Tanki. It will be time to join others gamers on Fortknite or any other game who don't think his players are cash machines.

Edited July 1, 2021 by At_Shin
Please refrain from using profanity.

[terrierist1967 52]

19 minutes ago, Zzzv_Ze_True said:

@terrierist1967 I totally agree. I play since at least 10 years, paying premium acc regularly. But the new price of the battle pass (from 500 tanki coins to 1500 now !!!) makes me thinking Tanki has fliped out... I had 3700 coins saved (like 6 cycles of battle pass, but now, only 2 with the new price). After this, i won't reload at this price, and bye bye Tanki. It will be time to join others gamers on Fortknite or any other game who don't think his players are cash machines.

@Zzzv_Ze_True Yes, you are correct.  The greed displayed by Tanki in the past few months has been shocking, we are indeed now being treated as cash machines as you say. How Tanki are justifying these prices is beyond me, $64.99 for TWELVE MONTHS Xbox Live against $308.00 for twelve months Battle Pass just does not stack up. I wonder how many players have seen this the same way and are willing to voice their concerns though?

Edited July 1, 2021 by terrierist1967

[Charizard 8]

Add more slots for Augments.

The latest updates consist so many new Augments and Status Effects and still Augments slots is only 1 !

Players can't play when they got STUNED, EMP (DRUGS OFF) , FREEZE (SLOW) , BURN, ARMOR PIERCING etc at the same time !

While ago you added 4th slots for Protections but forgot about the augments that control the Meta !

There should be at least 3 Slots for AUGMENTS to play it and enjoy the game without too many changes in battles.

[fjrenke 15]

2 hours ago, Charizard said:

There should be at least 3 Slots for AUGMENTS to play it and enjoy the game without too many changes in battles.

3 slots is a bit to much dont u think, but 2 sounds good than we can finally know what happens when u put lightweight and heavyweight on at the same time.

 

 

[Evert 110]

@BloodPressure thanks although i found that the issue was with my internet provider.
i use nordvpn which is good but its still annoying afcourse, also to see other durch people leave the game

[Bydo 20,120]

not impressed with the new star  system - still only getting to level 42 now but before could complete it with 2 days free and money in my pocket. now it rotten to battle seeing I'm now only getting less then 5 kills per battles. system is not worthy to battle all day for nothing. I ended up being forced to purchase the pass on two accounts seeing I didn't have the items .

over all battles are a waste and the Dev's need to  stop playing others games and bringing there system idea's to this game.

[Damage45854 62]

16 hours ago, terrierist1967 said:

Tanki.

I've been playing this game for several years now, with a regular subscription to the Premium service. I didn't mind paying €10 per month for the battle pass,  however, the €30 per month you are now requiring players to pay for the battle pass is out of the question.

Additionally, increasing the difficulties in achieving the stars to fulfill challenges and adding more levels to gain the skin is another nail in the coffin. I understand that the game needs developments and needs to pay wages, but paying €260 per year to play is very expensive, add the premium subscription and it is €591 in total.

I WILL NOT be purchasing another battle pass at these rates and after my subscription to Premium  runs out, that will not be renewed either.

You have priced yourself out of a loyal customer - one who earns a good wage - how do you expect those with little or no income to afford to play your game and pay for development and wages for your staff?

A wise old friend once said to me ' You can take a pound off most people in life, but you may struggle to take ten pounds' .

Thanks for all the years of fun, Tanki. I'm afraid it's looking like it's coming to an end through your greed.

Agreed,  I was happy to throw the developers of a good game a few bucks  2 x a month.  and liked the challenge rewards based  format which kept me in enough cash to keep my tank upgrading with supplies to be competitive. 

but at the current rate  to buy sometihing that is just  virtual smoke, forget about it. 

 

 

 

 

[ghost-guns 1,486]

So much lag and then when I play, the turret doesn't do any damage.

[Bowser448 321]

Tanki moderation slacking off (7/02/21)

There was a player yesterday who was reported by TEN (10) players for hacking and mods did not even forward our complaints to battle moderators. The same player who was reported by  ten (10) players also hopped on the Game reports chat and told us that he had hacked Hex's account and called us all noobs and then proceeded on by taunting all of us who reported him for hacking. This is not the first that I see players get reported by four (4) or more players and chat moderators refuse to forward our complaints. This type of behavior is UNACCEPTABLE by the chat moderators and should result in probation for all of them. In fact, I have not seen one hacker/saboteur get "reported" by a moderator for nearly TWO WEEKS! If I was the boss of them, I would fire all of them for slacking off. Hackers/saboteurs are poisonous for the game and just continue to ruin it. 

Edited July 3, 2021 by Bowser448

[1-4-ALL 56]

32 minutes ago, Bowser448 said:

Tanki moderation slacking off (7/02/21)

There was a player yesterday who was reported by TEN (10) players for hacking and mods did not even forward our complaints to battle moderators. The same player who was reported by  ten (10) players also hopped on the Game reports chat and told us that he had hacked Hex's account and called us all noobs and then proceeded on by taunting all of us who reported him for hacking. This is not the first that I see players get reported by four (4) or more players and chat moderators refuse to forward our complaints. This type of behavior is UNACCEPTABLE by the chat moderators and should result in probation for all of them. In fact, I have not seen one hacker/saboteur get "reported" by a moderator for nearly TWO WEEKS! If I was the boss of them, I would fire all of them for slacking off. Hackers/saboteurs are poisonous for the game and just continue to ruin it. 

More interested in HD skins and colourful shot effects than real issues.

[Risk 1,249]

52 minutes ago, Bowser448 said:

Tanki moderation slacking off (7/02/21)

There was a player yesterday who was reported by TEN (10) players for hacking and mods did not even forward our complaints to battle moderators. The same player who was reported by  ten (10) players also hopped on the Game reports chat and told us that he had hacked Hex's account and called us all noobs and then proceeded on by taunting all of us who reported him for hacking. This is not the first that I see players get reported by four (4) or more players and chat moderators refuse to forward our complaints. This type of behavior is UNACCEPTABLE by the chat moderators and should result in probation for all of them. In fact, I have not seen one hacker/saboteur get "reported" by a moderator for nearly TWO WEEKS! If I was the boss of them, I would fire all of them for slacking off. Hackers/saboteurs are poisonous for the game and just continue to ruin it. 

Hello, Battle Moderators do not handle players complaints, anything related to hackers should be reported here.

[Cleric 1,385]

This is how lame this game is. You want to report a hacker? First you have to create a topic in a RUSSIAN forum, and pray for those Russian guys can actually read English instead of xaxaxaxa. 

This shows how much attention does non-Russian players get

Edited July 3, 2021 by Aegis

[Risk 1,249]

1 hour ago, Aegis said:

This is how lame this game is. You want to report a hacker? First you have to create a topic in a RUSSIAN forum, and pray for those Russian guys can actually read English instead of xaxaxaxa. 

This shows how much attention does non-Russian players get

I can understand you but unfortunately we have no other option at the moment, thank you for understanding.

[erppi 91]

Remove the paints from exotic rarity in ultra containers. Paints have no blace in exotics. They are worthess, and they even dont have any kind of unique desciption in garage. Put them into legendary, where they belong. Not into exotic. no one asked, tanki.

Edited July 4, 2021 by Emil
Do not write in FULL CAPS.

[Cleric 1,385]

12 hours ago, Emil said:

I can understand you but unfortunately we have no other option at the moment, thank you for understanding.

we all know the report thing is next to useless. Also, how hard is it to create a similar topic in the international forum, especially when the international community has about the same size as the Russian community?

Edited July 4, 2021 by Emil
Kindly refrain from using inappropirate language.