Complaint Book

[ZoomingKitty 3]

I also think that matches could be organized by gear score rather than rank, whatta you guys think. This way people are not matched by how long they've played but by skill and upgrade level.

[jimboe2 35]

Why is it when you pick a battle to play and it does not allow supplies to be used. Yet Magnums can still place landmines?.

[Akame 4,577]

2 hours ago, jimboe2 said:

Why is it when you pick a battle to play and it does not allow supplies to be used. Yet Magnums can still place landmines?.

Please give a bit more information. Although I assume you are speaking about Pro battles. If augments are on and supplies are off, a magnum with the 'mortar' augment to lay mines. Similarly, if supplies are off and overdrives are on, using Dictator's Overdrive can also lay a mine for you and ally players that benefit from it.

[paulus2019 29]

Hello,

my complain is about heat immunity. I have got the compact fuel tanks for my firebird to make it more powerfull but the hull's augment "Heat immunity" makes this useless. It is unfair to have augments, which weakens just weapens like firebird and freeze but no other hull's augments against other turrets such as shaft, smok, railgun and all other weapons. I suggest to take these 100% immunities off.

[Risk 1,249]

10 minutes ago, paulus2019 said:

Hello,

my complain is about heat immunity. I have got the compact fuel tanks for my firebird to make it more powerfull but the hull's augment "Heat immunity" makes this useless. It is unfair to have augments, which weakens just weapens like firebird and freeze but no other hull's augments against other turrets such as shaft, smok, railgun and all other weapons. I suggest to take these 100% immunities off.

The game can't remove the Immunities because it maintains the game balance, I recommend buying the "Incendiary mix" augment for firebird because if already afterburning effect is disabled so at least you'll deal more damage.

[paulus2019 29]

42 minutes ago, Emil said:

The game can't remove the Immunities because it maintains the game balance, I recommend buying the "Incendiary mix" augment for firebird because if already afterburning effect is disabled so at least you'll deal more damage.

I respect your opinion but it is just 100% contrary to  the facts. Removing the immunity (and maintaining the 50% resistance!) would bring the balance back to the actual unbalances situation!  I hope, you in TO could reconsider this!

[Picassoo 191]

21 minutes ago, paulus2019 said:

I respect your opinion but it is just 100% contrary to  the facts. Removing the immunity (and maintaining the 50% resistance!) would bring the balance back to the actual unbalances situation!  I hope, you in TO could reconsider this!

They will not and the answer you have been giving is just to brush you off. Facts don't matter here

[esh90 20]

Anybody remembers about 3-4 V-Logs earlier the developers announced rename pass in HTML ? Are they sleeping yet ?

And btw those who say that why tanki changed everybody's m1,m2 skin to m3 is just because they can't do that in HTML. They are too lazy to fix that so they just changed it : |  cause even developers know that this game is totally trash...

[Spy 14,687]

3 hours ago, esh90 said:

Anybody remembers about 3-4 V-Logs earlier the developers announced rename pass in HTML ? Are they sleeping yet ?

It will be released soon, but in a different way (i.e there won't be a rename pass anymore, you'll be able to just change your nickname and pay tankoins for it - no pass required).

3 hours ago, esh90 said:

And btw those who say that why tanki changed everybody's m1,m2 skin to m3 is just because they can't do that in HTML. They are too lazy to fix that so they just changed it : |  cause even developers know that this game is totally trash...

That's not true, the developers are planning to upgrade all default skins. As stated in Patch Update #621:

"We have started to update the game's interface and graphics (HTML5 interface, 3D bushes, ultra skins). In the future, we are going to remaster skins one by one for each turret and hull and make them more modern. There will still only be one default skin but they will be much better. In order to do this, we have had to choose only one modification skin for all turrets and hulls to remaster and this is the M3 (Mk7) modification skin. That's a technical requirement and is the first step towards implementing the plan."

[Bahkunkul 100]

I can't sign in on my account, when I open HTML client there is only a load screen and nothing happens, I tried playing from the browser, but I can not either sign in on my account from the browser too. but the browser lets me sign in from another account (not my main account). The problem has started when I was in a battle, suddenly every other tank froze and I was wandering around the map (they all were afks), then I refreshed the client and since then I can not log in... Help. I uninstalled client twice, cleared cache but nothing has changed.

Edited December 15, 2020 by Bahkunkul

[Spy 14,687]

Just now, Bahkunkul said:

I can sign in on my account, when I open HTML client there is only a load screen and nothing happens, I tried playing from the browser, but I can not either sign in on my account from the browser too. but the browser lets me sign in from another account (not my main account). The problem has started when I was in a battle, suddenly every other tank froze and I was wandering around the map (they all were afks), then I refreshed the client and since then I can not log in... Help. I uninstalled client twice, cleared cache but nothing has changed.

Hi, please read this article.

[Bahkunkul 100]

1 minute ago, Spy said:

Hi, please read this article.

it does not open

[Spy 14,687]

Just now, Bahkunkul said:

it does not open

It does for me. Try using the following link -> https://help.tankionline.com/en/knowledge-bases/7/articles/2297-i-cant-enter-the-game-the-game-doesnt-load

[Bahkunkul 100]

5 minutes ago, Spy said:

It does for me. Try using the following link -> https://help.tankionline.com/en/knowledge-bases/7/articles/2297-i-cant-enter-the-game-the-game-doesnt-load

I can't sort this out. please if you have some free time, can you help via teamviewer? 

[Spy 14,687]

4 minutes ago, Bahkunkul said:

 

Make sure your internet connection is stable. If everything seems to be ok and the game still doesn't load, wait for a few hours and then try logging in again.

[Bahkunkul 100]

I have been waiting for 5 hours already. one player said your account is stuck in the game and that's why you can't join. I hope server restart fixes everything.

[MadhurX 12]

Ok, fine. Keep making your game more buyer dominated. I thought you were juts ExPeRiMeNtInG by NoT aDdInG aNyThInG sPeCiAl for Silver tier in Challenges in the last challenge. BUT NO!!!! You people wanted to MAKE THIS GAME MORE BUYER BASED!!! Nothing special for silver tier, literally, NOTHING. Just op items for buyers in Golden tier. I don't know why you people are not yet thinking why the heck your game is dying. Think about your community AS A WHOLE! There are not ONLY buyers, there are non-buyers too. Well, keep adding buyer based updates and soon, you will have to shut this game down just like Tanki X. I know ya'll won't even read this post, because you are too busy in making your game dead, but whatever, I am expecting a reply.

[esh90 20]

Omg please nerf that hopper, its pretty impossible to deal when equipped with 20/20 defender. First the speed, the OD jump destroys goldbox, Stun effect destroys hunters OD. I think just like hunter delay should be added to use hopper's OD

And btw, https://ibb.co/k1k3bcS can anyone tell how the tanki system working ?

[Spy 14,687]

48 minutes ago, esh90 said:

And btw, https://ibb.co/k1k3bcS can anyone tell how the tanki system working ?

When player count is low, MM expands rank brackets to fill battles faster. 

[MadhurX 12]

10 hours ago, At_Shin said:

Silver Tier Augents were not even that useful in actual MM battle. Tanki replaced those and the silver tier paints with extra batteries which can help you out in battle. Also, now we can get 100 tankoins every two weeks by reaching the tier 50 of challenges. And reaching tier 50 is actually quite an easy feat as we just need to complete daily and weeky missions regularly. On top of that we get special missions almost every week which help us earn extra stars.

So, just by completing 4 challenges in the siver tier you get 400 tankoins. 400 tankoins in 8 weeks. And, during these 8 weeks you end up collecting 48 weekly containers. So, the total amout of tankoins you get is 400 + 144 = 544 tankoins. And, the last time i checked we only need 500 tankoins for a Battle Pass. 

I have never bought any tankoins or other things from the shop so this is how i saved up enough tankoins to buy BP for November challenge - 2.

Ok, fine. But what about the op challenge rewards for Golden tier?? You think ppl would be needing 8 weeks/4 months to buy a battle pass, right? That is only for non-buyers. Buyers can buy 500 tankoins in a matter of seconds. So they will be receiving, according to the current challenge status, 20 more augments than non-buyers (4 augments for non-buyers in 4 months and 24 augments for buyers in 4 months), and you cannot tell me that those 20 augments are not that good. And u think the batteries would help?? Just have a glance at the price of drones, and upgrading tank (for non-buyers) is more important that upgrading drones. And if you are telling silver tier augments weren't that good, at least we were getting something, THAT WAS USEFUL THO (at least more useful than 15 batteries). Something is better than nothing.
And sorry for the arrogance in my last post. I was really frustrated of buyers and the challenge rewards.

Edited December 16, 2020 by MadhurX

[MadhurX 12]

I hate the fact that no matter what your rank is, 80% of time you are gonna get matched with Legends. You ppl are actually gonna kill your own game

[Crazy_Mann_2 8]

You Kick me out of the game right before I finish it and get crystals! You are trolling me!!!!!!!!

[Mirza7 235]

On 12/12/2020 at 3:50 AM, Spy said:

That's mainly due to the experiment, the situation should improve once the experiment is over.

No its not! in previous match there was a legend 125. Is there no limit on MM rank ranges ??

[Spy 14,687]

4 minutes ago, Mirza7 said:

 

Legend 1 or Legend 125, it doesn't matter.

[The_one_and_only 97]

On 12/12/2020 at 3:05 AM, DarkShadow790 said:

This game was perfect in 2012-2016 ish. The reason people want to actually play the game is - progression rewards, rare goldbox prizes, its fun to interact with other players, and other factors. The game is marinated in crate boxes, unwanted trash paints, and a terrible hull called the "Hopper'. That one hull is the most embarrassing thing you guys have implemented. GoldBoxes aren't fun because a dumb hull can magically hover over 8+ people. GoldBoxes are way too common so now the fun of hearing that intense heart racing siren is gone. Now you think "oh boy here we go again, my 16th gold box today, woohoo." Tanki is a depressed  game. What happened to the M1, M2, and M3 hulls? The fact that literally every single match has the same look of tanks, losses the variety of what other players have gained. Gamemodes are dull, but we do appreciate the time to think of that. I would suggest adding something every wants. Maybe every month or so, ask the community what gamemode they would like to play, Its a bit extreme, but something to think of. A railgun only or Thunder only mode would be a revive for the game. The sole reason your game is being played is because the community plays it. Make them happy first, then start to work on your own demands. If the community and developers can't communicate then the game is going to be less enjoyable. Its your choice tanki, continue to add unwanted items, or listen.

Ok I agree with you for the most part except where you said "A railgun or thunder only mode". I really have had enough of seeing those turrets(including Vulcan and heat immunity). Everyone literarily just camps while using those, not to mention that awful gauss as well. I am pretty sure that in 2012-2016 ish, there was a wider variety of turrets being used