Infinite Loading

[yellowghetto 3,206]

Every time I finish a battle, I go to check Missions.

Infinite loading/extremely long.

Makes me mad every time.

Why? 

[Spy 14,687]

Most likely due to the event have in the game.

[Tanker-Arthur 2,971]

Same thing happens to me.

I'm not sure if it's a bug, it's probably just the internet? And this assumption comes mainly because my internet has a history of cutting off randomly sometimes, making me instantly lose connection to a Tanki battle, even though the cut-off only lasts for a second or two.

 

 

[Spy 14,687]

7 hours ago, Tanker-Arthur said:

I'm not sure if it's a bug, it's probably just the internet? And this assumption comes mainly because my internet has a history of cutting off randomly sometimes, making me instantly lose connection to a Tanki battle, even though the cut-off only lasts for a second or two.

 

 

It makes sense if you get this error:

 

[thunderhunter123 741]

16 hours ago, yellowghetto said:

Infinite loading/extremely long.

 

If you have this, then:

• including what Spy said about the extra Event we have implemented for a temporary time
• your computer/device is very hot, should be turned off, and cooled down ; this can cause the internet to become broken and way slower
• you should check your data on Tanki Online, and remove any extra files about it that are not needed
• remove ALL Tanki-related items on your device, and then after checking that you have nothing in your folders about TO, re-download the game.
• You can check this website from Tanki Online's Help Site and see if one of them can help
  • https://help.tankionline.com/knowledge-bases/7-knowledge-base/categories/234-problems-and-solutions/articles
• This one looks like your problem. You can follow the steps and visual images given to clear your data better, etc.
  • https://help.tankionline.com/en/knowledge-bases/7/articles/2297-i-cant-enter-the-game-the-game-doesnt-load

[yellowghetto 3,206]

13 hours ago, Spy said:

It makes sense if you get this error:

 

What it looks like, is you try to open any other thing, like the Garage, but no. Stays on, "Loading." My internet is fine. 

[Stratosphere 2,234]

7 minutes ago, yellowghetto said:

What it looks like, is you try to open any other thing, like the Garage, but no. Stays on, "Loading." My internet is fine. 

What're your specs?

[yellowghetto 3,206]

1 hour ago, Stratosphere said:

What're your specs?

2.4 GHz Dual-Core Intel Core i5

16 GB 1600 MHz DDR3

Intel Iris 1536 MB

 

If I can run League of Legends and Minecraft fine, there is no reason for Tanki have infinite loading lags.

[Stratosphere 2,234]

Did you try cleaning your cache?  Have you been able to open it with Chrome?

[yellowghetto 3,206]

1 hour ago, Stratosphere said:

Did you try cleaning your cache?  Have you been able to open it with Chrome?

Shouldn't the official client always be faster?

[K.a.t.i.e 49]

I have too this problém

[Stratosphere 2,234]

6 hours ago, yellowghetto said:

Shouldn't the official client always be faster?

The new HTML5 client runs on Electron which is essentially a Chrome wrapper, basically your web browser but without the UI. Electron/Chrome are both well known for hogging memory.

 

Can you check/send a screenshot of your memory when trying to access Missions? A 1500 MB graphics card isn't that much for gaming; the devs recommend at least 2048 MB.

[Spy 14,687]

Do you still experience this problem?

@yellowghetto 

[bugatka 0]

I have same problem with infinity loading and my internet is really good and my pc too 
i have this problem since release egg hunt update 
its like your servers are crowded AF or something halp me please :((((((((

[DestrotankAI9 1,513]

Ummm yes, I think everyone is getting this problem? Or at least, a lot of people do - including me. And not just during events - all the time, event if playing after reset when few people are on.

The problem with the "missions" section, specifically, is that separate loading screens seem to have been added to the each tab of the missions area, such as for "special missions", "weekly missions", etc - and this makes checking your missions and checking each separate area much slower than it was before, and also there is a chance to game can crash. This was never the case before - why does it have to load like this now? Is this a bug?

EDIT: Just to clarify infinite or extremely long loading on the missions section doesn't happen for me every time, but just occasionally. However the loading screens for each mission section tab are very annoying, and this bring a chance of a crash each time you check missions or swap between tabs which didn't seem to be present before - and it makes the whole process a lot slower.

Edited April 5, 2021 by DestrotankAI9

[K.a.t.i.e 49]

Hmmm i have still have this problém when i go to missions my loading screen is loading 15 sec or game crash..      I have RTX 2080 Super.                        Intel Core i9 10900K

32 GB RAM 

Optic internet 500 MB (cabel)

Other games is running fine this is not my problém on my site !

 

 

 

 

Edited April 6, 2021 by Nickman-22

[Iron_Man 2,376]

@yellowghetto @DestrotankAI9 @bugatka Hello!

I've faced the problem of infinite loading of missions after finishing a battle myself. I know not the reason behind it, neither do I know the permanent solution. I've managed to find a few simpler, temporary solutions to that issue. After you finish a battle, reload the tab(browser version). This worked for me and I believe that re-opening the client should do the job.

Another trick which worked for me, is opening containers section or garage after finishing a battle and then, opening Missions section. You can see it for yourself in the below clip.

Kindly update if the above solutions solved the issue for you or not.

 

[yellowghetto 3,206]

1 hour ago, Ironmantonystark said:

@yellowghetto @DestrotankAI9 @bugatka Hello!

I've faced the problem of infinite loading of missions after finishing a battle myself. I know not the reason behind it, neither do I know the permanent solution. I've managed to find a few simpler, temporary solutions to that issue. After you finish a battle, reload the tab(browser version). This worked for me and I believe that re-opening the client should do the job.

Another trick which worked for me, is opening containers section or garage after finishing a battle and then, opening Missions section. You can see it for yourself in the below clip.

Kindly update if the above solutions solved the issue for you or not.

 

The error always happens on events. I should just never play during events and wait for sales.

Unless a special mission forces me to.

 

Also new problem. Has anyone seen random lag spike in Battles? 50-60 FPS, and randomly mid game freeze for a second and back to normal. Really annoying.

[K.a.t.i.e 49]

16 hours ago, yellowghetto said:

The error always happens on events. I should just never play during events and wait for sales.

Unless a special mission forces me to.

 

Also new problem. Has anyone seen random lag spike in Battles? 50-60 FPS, and randomly mid game freeze for a second and back to normal. Really annoying.

True

[alkyng 3,080]

It's not a questionable ! ... Just a bad servers and approving day after day that they couldn't make the game great again like what it was in FLASH

[Blutaar 1,904]

5 hours ago, asem.harbi said:

It's not a questionable ! ... Just a bad servers and approving day after day that they couldn't make the game great again like what it was in FLASH

Years ago Flash would perform well, but throughout the years the quality of its performance decreased drastically. Comparing it to the current HTML5, Flash would in no way outperform the latter nowadays. 

Also, can we stop involving Flash in every single question or issue regarding game performance? That program has been gone for a certain while, no need to hop onto the nostalgia-train of Flash again

[alkyng 3,080]

2 minutes ago, BloodPressure said:

Years ago Flash would perform well, but throughout the years the quality of its performance decreased drastically. Comparing it to the current HTML5, Flash would in no way outperform the latter nowadays. 

Also, can we stop involving Flash in every single question or issue regarding game performance? That program has been gone for a certain while, no need to hop onto the nostalgia-train of Flash again

What I mean when I bring FLASH is to compare what the game was and how is the game now.  We accustomed with high quality and haven't faced such a lags in FLASH (as far as I remember), so it's not a logical thing for the game to betrayed us with a low quality. Tanki is bigger than that.. We criticize how our game which I see is bigger than many of the most popular games (like Minecraft or WoT) went down in a level that is not an appropriate with its size.

[Spy 14,687]

Answered, closed.