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That's correct. A few years ago, there was an update which "released" nicknames of inactive accounts. This is due to the fact that many players just created accounts with cool nicknames and never played with those accounts again. So if your account was inactive for a certain period of time, your nickname was changed. 

In order to have your nickname changed for free, kindly contact the Tech Support.

 More information regarding this update can be found here.

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