Hi, cannot connect to the server, any reason why not?

Hi. You should check out and read these specific Topics about getting your Connectivity fixed and/or making it better: https://help.tankionline.com/en/knowledge-bases/7/articles/2297-i-cant-enter-the-game-the-game-doesnt-load https://help.tankionline.com/en/knowledge-bases/7/articles/2350-lost-server-connection https://help.tankionline.com/en/knowledge-bases/7/articles/2363-connection-failed https://help.tankionline.com/en/knowledge-bases/7/articles/2361-how-to-reduce-lags You can also incorporate these items into your device to make the gameplay cleaner: https://help.tankionline.com/en/knowledge-bases/7/articles/21361-how-to-get-rid-of-malware https://help.tankionline.com/en/knowledge-bases/7/articles/44519-how-to-clean-tanki-online-clients-cache https://help.tankionline.com/en/knowledge-bases/7/articles/60073-how-to-raise-fps-on-the-new-html5-version https://help.tankionline.com/en/knowledge-bases/7/articles/2329-how-to-clear-your-browsers-cache Your device may even be too warm to run. You can also turn off your device and wait a couple hours or so before going back to play. I hope some of the above topics help your device run better!

Hello, can you provide us with a photo / video please?

Hello, do you still face this issue?

Hello, In order to solve your problem, some guides have been mentioned above, they are supposed to solve your problem. Thread closed.

Connecting

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The Freezer Games 2025

“The Freezer Games” are back!

From November 14th, the fight for survival in permafrost will continue, in which every warrior of the Snow Empire will be ready to lay down their lives for the ownership of Ice Coins. As a reward for your heroic deeds, you will be able to earn precious prizes: A variety of Augments, among which there are “Pulsar” for Gauss and the new “Boxer” augment for Gauss, Grenades, Supplies, Epic and Legendary Keys, and the main prize will be the IC skin for Gauss!

Event Dates: November 14th, 2 AM — November 27th, 2 AM UTC

How to participate

To take part in the «The Freezer Games» event, you will need to entrust your fate in (purchase) the “North Star”. It will tell you which faction you belong to by right of birth.

North Star

Event Pass

Immediately after purchasing the Pass, you will be randomly assigned to one of the three factions: Cunning, Rage or Madness.

Cunning

Rage

Madness

Once the event begins, a special event website will become available. Both team and personal progress of participants will be displayed on it.

EVENT WEBSITE

Event Rules

After being assigned to a faction, you will have to fight for victory. It can be achieved by collecting the highest number of Ice Coins.

Ice Coins

Ice Coins are a special crystalline compound capable of storing energy in permafrost conditions. Ice Coins are a special event currency. Get them for completing missions or purchase them in the Shop for Crystals or Rubies. There is also a special offer where Ice Coins are available for Rubies.

Special Missions

Only tankers who have purchased the ”North Star” special offer get access to these missions.

We have prepared a lot of missions, and each of them become available with a new day of the event, and you can complete them until the end of the event. The more missions you complete, the more personal prizes you will receive and the more chances your faction has to win!

You can complete the missions and get the coveted coins from November 14th 2AM UTC to November 27th 2AM UTC.

Important: Every day throughout the event, 1 new mission becomes available.

PRESTIGE

TASK

Get a new rank. IMPORTANT: The mission is only available for «Event Pass» owners.

REWARD

×1
ICE COIN

Coin Packs

Ice Coin Packs will be on sale for the duration of the entire event in the Shop:

×1 ICE COIN

200 000 CRYSTALS

×3 ICE COINs

400 000 CRYSTALS

×5 ICE COINs

600 000 CRYSTALS

×1 ICE COIN

500 RUBIES

×3 ICE COINs

1000 RUBIES

×5 ICE COINs

1500 RUBIES

Special Offer

Purchase the special offer and make a significant contribution to your faction’s victory!

Ice Cache

×15

EPIC KEY

×1

PREMIUM PASS

×6

ICE COIN

Prizes

There is something to compete for! There will be several prizes!

Team Progress

The faction of players that obtains the most amount of Ice Coins will win and get the main rewards — Gauss IC skin and the “Pulsar” augment for Gauss.

GAUSS

IC

GAUSS

PULSAR

In team progress, all the obtained Ice Coins are counted for the current faction that the player is in.

The participation of every tanker is necessary for victory!

Individual Progress

Each player receives a collection of individual missions. Completing these helps the player move forward in the personal standings (completion of one level = 1 Coin).
The more Ice Coins a player has, the more missions the player has completed and the more prizes the player will be able to obtain.
For each completed mission, upon the completion of the event, a player receives the prizes (all prizes are listed on the website): A lot of Keys, Grenades, Supplies, a variety of Augments, among which there is the new “Boxer” augment for Gauss, and a Legendary Key.

SHAFT

Stellarator

RAILGUN

«Excalibur» Rounds

SMOKY

CAMPER

GAUSS

BOXER

“BOXER” FOR GAUSS

Salvo impact force and arcade impact force are increased. Aiming and reload takes more time.

Each blast from this augment delivers a punch-like impact to enemy armor. The Boxer can forcibly spin enemy tanks, severely disrupting their ability to return fire.

Important: All prizes will be added to the winners’ accounts after the end of the event.

Winter is coming, let the battle begin!

The event is held by APL Publishing Ltd. in accordance with the General Rules for Promotions and Contests (https://tankionline.com/en/general-rules-contests-promotions/) and Event’s Regulation.

Winter Major 2025

Winter Major 2025 is coming!

There are just a few days left until the start of the biggest eSports tournament this winter, so now is the right time to share all the details of the upcoming event!

TOURNAMENT PAGE

What is eSports up to nowadays?

eSports nowadays consists of two seasons per year, and each of them includes a series of qualifying ranking tournaments and finishes with a Major event.

The 24 best teams (according to rating points) have taken part in three rating (qualifying) tournaments to get a place in the main tournament of the half-year – Major, and to compete for a solid cash prize.

I don’t play eSports, what can I do?

Don’t worry. All the qualifying tournaments of the year are over, and the teams participating in the final tournament have been determined, which means it’s time to become a viewer!

Join livestreams on our Twitch channels, follow them, watch eSports matches, and keep track of results.

Twitch Drops

For watching eSports livestreams, we reward each tanker with Epic Keys on each broadcast. To have your watch time counted, you first must link your Twitch account in the game settings.

Read more about how the «Twitch Drops» system works in the special article.

Follow the news in the game so as not to miss our livestreams!

When will it start?

The «Challengers» Stage begins on November 6th and will last until November 17th.

The 16 lowest-rated teams out of the total 24 will take part in this stage. The best 8 have already received a place in the next stage.

Next, we will have the «Legends» Stage from November 25th until December 6th. The top 8 teams that have automatically advanced to this stage will join the 8 best teams from the Challengers Stage. These 16 teams will compete for a spot in the «Champions» Stage.

Will there be Tanki Fund?

Of course, what is eSports without the Tanki Fund? In addition to the Epic Keys you receive for each livestream, right before the start of the «Legends» Stage, we will announce the «eSports Tanki Fund».

In the «Legends» Stage, you can choose your favorite team, purchase special offers in the Shop, and thus not only help your favorite team but also get a chance to win Rubies as well as receive guaranteed prizes from Tanki Fund levels.

When will The Grand Finals take place?

The last 14 matches will happen in the «Champions» stage, and the 8 best teams will fight for cash prizes from December 15th to December 22nd.

The hottest matches and the fate of the cash prize lie in these final matches!

Anyone who has seen at least one Grand Finals livestream before knows that no one should miss it!

Don’t miss the livestreams of eSports matches on our Twitch channels! Root for your favorite teams, watch interesting matches, and get yourself some cool rewards!