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Compensation for radically changed equipment


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When a turret such as shaft is so radically changed  that it is no longer effective  there should be a method to compensate those affected. An exchange for another turret or some form of crystal compensation would be only fair and good business.  In reality the shaft turret is no longer the product that it was.  It is almost worthless in most legend battles. In the business world when a change like this occurs customers are given other options.  Basically Tanki says "To Bad!  Case closed".  This is not the kind of response or good customer service one would expect from a business that cares about its customers.  Shaft today... what wild hair will developers act on tomorrow?

ouch-ouch

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  • Head Administrator

Declined

The developers consistently change items' (turrets, hulls drones etc.) stats in order to make those items more balanced. As you have been told earlier by another Forum moderator; the developers are allowed to change items' stats at any given time and they are not obligated to give any compensation in case they nerf certain item that you bought earlier. In addition to that, we do not accept ideas for refunds.

If you have a complaint, please use our Complaint Book.

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7 minutes ago, FrozenRailgun said:

IDK but Alternativa should give refund to those who spent 400k+ crystal for upgrading Brutus (since the upgrade cost got decreased as well)...

Should have an "latest purchases" that reset every 1 week, if you invested 100k in something for example on Monday, and an update on thursday that changes almost the entire mechanics of an item in the game very negatively like the shaft, it makes available a button written "Collect compensation" with 60% of the value spent on your item to redeem it back

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Everyone always asks for refunds or compensation when their turret gets nerfed, but what about the other way around? Do you think it would be fair to force players to pay extra crystals when their equipment gets buffed? ?

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5 minutes ago, Maf said:

Everyone always asks for refunds or compensation when their turret gets nerfed, but what about the other way around? Do you think it would be fair to force players to pay extra crystals when their equipment gets buffed? ?

Not exacly, you spend cristals for one equipment that you liked, but they just kill him and change 3x the recharge of turret, i spend on magnum and got nerfed 2 times *recharge and damage*

I play sometimes with that when im tired of walk through the long MM map, but in normal maps its only playable with his ap augment, well, i have skill to hit the enemy perfectly, but it's still tiring having to wait 3 seconds to fire again along with the 1 or 2 second amplification (because I'm a frontline guy)

By the way, the update killed all the shaft augments, 10 seconds to that 3 quick shots, his Ap is now impossible to fire in sniper mode more than once (needs a buff in the time the ap applies), Only Heavy capacitors should suffer this 10 second nerf level for the drastic damage, and light capacitors should have a maximum recharge of 6 seconds because the total damage is cut almost in half, and the recharge time too compared to the capacitor heavy 

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1 hour ago, Maf said:

Everyone always asks for refunds or compensation when their turret gets nerfed, but what about the other way around? Do you think it would be fair to force players to pay extra crystals when their equipment gets buffed? ?

It's the heavy-handed way they do the "tweaks" that many ppl get upset about.

Devs not only "tweak" some things - but go way overboard.  They refuse to adjust in increments.  Instead they nerf something into the ground.

It can be a very frustrating user experience.  Another reason why the player-base keeps shrinking.

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4 hours ago, wolverine848 said:

It's the heavy-handed way they do the "tweaks" that many ppl get upset about.

Devs not only "tweak" some things - but go way overboard.  They refuse to adjust in increments.  Instead they nerf something into the ground.

It can be a very frustrating user experience.  Another reason why the player-base keeps shrinking.

Yeah cause since the game is on its last legs, the devs are just milking the money from it at this point. And the most effective way to milk the money is by overbuffing an item or two and then later nerf it into oblivion when its no longer making them as much money.

 

Overbuffed the item(s)

Milk the system

Milk the system

Milk the system

Until it runs dry.

Nerf the item(s) into the ground.

Repeat the process with the next item(s).

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17 hours ago, Maf said:

Everyone always asks for refunds or compensation when their turret gets nerfed, but what about the other way around? Do you think it would be fair to force players to pay extra crystals when their equipment gets buffed? ?

??True.

It is quite unfair,when players complain about they crystals getting wasted because of the NERF ,they should think about how would it be if it got buffed, don't you think you should pay extra crystals for the buff!

18 hours ago, FrozenRailgun said:

IDK but Alternativa should give refund to those who spent 400k+ crystal for upgrading Brutus (since the upgrade cost got decreased as well)...

 

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