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Dark Matter Website Error


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Hello, helpers!

 I have come across an unfortunate situation that needs your attention.

In the current Dark Matter mini-game, I was last night around 5 steps away from getting the rewards of the 4th checkpoint (Armadillo augment & Crisis drone). By "steps" I mean dice rolls.

Now, I am nowhere near a computer at the moment and since this is the last day of the event, I had to complete it via the well-known browser that supports Tanki Online on mobile phones - Puffin.

But as soon as I had logged in to my account in the Dark Matter website (on Puffin), it showed me that I was at least 10 steps away from reaching the 4th checkpoint. I completed the dice rolls with all 40 energy units (4 dice rolls) that I had, but it didn't finish the checkpoint.

https://prnt.sc/xfrxMDn-ssTZ

A screenshot is provided above.

You can see that at the bottom it says that I'm in step 61 (after I rolled 4 times), but at the top left it says that I reached step 67, which is the final step of the 4th checkpoint.

I am asking for the kindest support as I really worked hard in this event.

Much appreciated,

Liliana

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3 answers to this question

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  • Head Administrator

Hi there,

Kindly contact the Technical Support using this form, they are the only ones who can assist you in this situation.

 

Good luck!

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