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Did not receive Tanki Fund


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Hello there,

A couple months back I believe it was around the Tanki Loss and Control event during that time there was a tanki fund. Well, multiple of my friends and I entered by purchasing a special pack that would get us into the tanki fund. Well when it ended every single person who entered the tanki fund got the rewards except me. Why is that? And it's been like 2 months and I've not received any rewards. I did receive the tanki online loss of control rewards but why not the tanki fund? My friends and I all purchased the correct bundle. All of them received it but not me, why is that? Is there a way I can contact the developers about this kind of issue?

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On 3/10/2023 at 10:10 PM, Gameknight10 said:

Hello there,

A couple months back I believe it was around the Tanki Loss and Control event during that time there was a tanki fund. Well, multiple of my friends and I entered by purchasing a special pack that would get us into the tanki fund. Well when it ended every single person who entered the tanki fund got the rewards except me. Why is that? And it's been like 2 months and I've not received any rewards. I did receive the tanki online loss of control rewards but why not the tanki fund? My friends and I all purchased the correct bundle. All of them received it but not me, why is that? Is there a way I can contact the developers about this kind of issue?

If you have bought any of these fund packs i.e.   «Livestream lover»  /   «Devoted fan» /  «Sports patron».  Then you will have received all the rewards mentioned in this page : https://pages.tankionline.com/winter-major?lang=en . These are the rewards from Fund Road and it has been added to all accounts that have purchased the offer.  You can go to  your garage and  recheck for these in-game items.

Now amongst the people who bought the fund offer many people have received tankcoins too, this is a GIVEAWAY and not an obligatory prize you win.  But the above mentioned road rewards are sent to all players.

If you still haven't received the prizes mentioned here https://pages.tankionline.com/winter-major?lang=en then please contact help@tankionline.com through mail and they would check into your account as they are the technical team.

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NightCity,

Thank you for the response, yes, I did purchase one of the bundles where you get 300x supplies and nuclear energies. But i did not receive the fund if every person who purchased the bundle received it. Thanks, and I will contact support about this.

 

 

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On 3/10/2023 at 11:04 PM, Gameknight10 said:

NightCity,

Thank you for the response, yes, I did purchase one of the bundles where you get 300x supplies and nuclear energies. But i did not receive the fund if every person who purchased the bundle received it. Thanks, and I will contact support about this.

 

 

Good, I just checked you profile and I was able to see that you do not have Crisis or Armadillo protection, which you should have gotten from the Fund Road. So contact them and they can help you resolve.

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