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On 4/8/2023 at 6:20 AM, Sherlock said:

hey, I can't login to my account
after i enter my password, it requires security code of 6 digits
how to get that?

https://prnt.sc/NTnR3VDGmEA2

It indicates that you have enabled 2 Factor Authentication. If you haven't done this by your own try to contact Tanki Support "help@tankionline.com" and explain your problem briefly.
-You can also fill in this form to retrieve your account: Restore access to your account .

Edited by S.M.S.M

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Two factor authentication is enabled. You can enable/disable it in the settings of your account. You need to download an authenticator app for your phone to verify it is really you entering your account. If this doesn't help, then reach out to customer service.

Edited by Inkling_Boy

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