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Security code?


alkyng
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Hi!

This is a 2fa code that is like a 2nd password for your account. For the code you need an application like google authenticator, 2FAS auth...etc, there are many.

If you don't remember to put 2fa in your account or yes and you don't have acces to your mobile that have that app to reach the code i recommend you to contact techsupport via email (help@tankionline.com) and they will remove the 2fa.

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On 5/29/2024 at 7:52 PM, alkyng said:

Whenever I try to login to my account they ask me for a 6 digit code?

https://prnt.sc/UW_3uCaBM12W

I don't know what to write or why this is shown to me! I check my email (and even my phone messages) and there is just NO code.

If you contact support as BlueWolf said, make sure to remember your account information's such as creation dates/country of creation/old nicknames and others such as receipts etc. As you will need to prove that you are the real owner of the account.

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Well, they have restored my account. I don't know if my account was hacked or whatever, because I got a malware in my password but I don't think the malware would ever think of Tanki !! Thanks you all for helping❣️

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On 5/30/2024 at 5:07 PM, alkyng said:

Well, they have restored my account. I don't know if my account was hacked or whatever, because I got a malware in my password but I don't think the malware would ever think of Tanki !! Thanks you all for helping❣️

Hey! Im glad to hear that!

Good luck on the battlefield tanker ?

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